Frank DeBartolo

Aaron was beyond helpful, he was very knowledgeable about the vehicle I was interested in. He made sure to have it washed and pulled up front for my arrival. The whole dealership staff is beyond welcoming an the vehicle I was interested in. He made sure to have it washed and pulled up front for my arrival. The whole dealership staff is beyond welcoming and I actually enjoyed purchasing a vehicle for the first time in years. More

by FIVEOBB Verified Customer Verified Customer

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Took a month to carry you the repairs, they lost my warranty paperwork, said they would reprint it and didn’t, passenger door was damaged while in their care, and communication was poor. Ended up speak warranty paperwork, said they would reprint it and didn’t, passenger door was damaged while in their care, and communication was poor. Ended up speaking with sales who did much better job of communicating. Spoke with Service Manager who said would ring me back in 2 hours and never did. Poor experience. More

by Alex Verified Customer Verified Customer

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As soon as i walked into the dealership, i seen salesman Ulises Ines and he came over to me right away, as i told him what i was looking for he led me straight away to exactly what i was looking for and I e Ulises Ines and he came over to me right away, as i told him what i was looking for he led me straight away to exactly what i was looking for and I eventually found what I wanted and he was very knowledgeable about the car and it made my decision so easy, I was very appreciative of his service and knowledge. More

by JAYMARZ67 Verified Customer Verified Customer

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I am very dissatisfied. I drove away with the exact problem after 5 days of service. From the Chevy Dealership Service Department! I feel like they chose what was wrong, lo I drove away with the exact problem after 5 days of service. From the Chevy Dealership Service Department! I feel like they chose what was wrong, looking for the most expensive jobs, fixed it and charged me for something that I never asked for! They took advantage of the situation. I have purchased 2 vehicles 1 brand new and 1 used. I will never use the Chevy service dealership again and I encourage others not to do so. $5,000.00 later I still have the same issue. They really need to work on communicating with the customers. Not once did they call, each time we called asking about the status, no courtesy car available. It cost me Uber fees and bumming a ride for what we were told a day or two process. Again, it’s over and done, my car is still not fixed now I have to pay someone else to fix what I took to the dealership to fix, but didn’t! I thought taking back to where you purchased the car gave me a sense of they know, they’re Chevy mechanic's !! I kept saying the other places won’t know, but Chevy will!!! Don’t go anywhere else. I really wish I had. The car is older and I trusted that they were going do the right thing by their customers!!! That didn’t happen!!!! I got ripped off. I promise you, it will never happen again. Lesson learned. More

by DEEHICKS.64 Verified Customer Verified Customer

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I had a 10:30 appointment. Told it would be no more than an hour, so I waited. One person in waiting room. Left at 12:30. You tell me how many stars you deserve. Told it would be no more than an hour, so I waited. One person in waiting room. Left at 12:30. You tell me how many stars you deserve. More

by William.joe.mcdonald Verified Customer Verified Customer

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The staff was very helpful and accommodating. The dealer had the type of vehicle that I wanted. The dealer had the type of vehicle that I wanted. More

by JMGRAHAM8 Verified Customer Verified Customer

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Great support provided by Omar and the team. Seamless process, and delivered exactly what I needed. Seamless process, and delivered exactly what I needed. More

by Hermann Verified Customer Verified Customer

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Everyone during the process was very nice. From Galo to Frank to Ken. They weren't pushy and didn't try to get me to buy all these extras. I feel they gave me a decent number for my trade in From Galo to Frank to Ken. They weren't pushy and didn't try to get me to buy all these extras. I feel they gave me a decent number for my trade in. I know I could have gotten more selling privately, but I didn't want the hassle. More

by KEVHEAD0 Verified Customer Verified Customer

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Nathaniel was great to work with. He was extremely knowledgeable about all the features of my Suburban. He was extremely knowledgeable about all the features of my Suburban. More

by KRAMERICAINDUSTRIESMKE Verified Customer Verified Customer

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So nice, as a woman, to be treated as the customer I was, rather than deferring to the men who were with me (son and son-in-law). I have owned my own cars since age 18, but a few times was treated with, at rather than deferring to the men who were with me (son and son-in-law). I have owned my own cars since age 18, but a few times was treated with, at best, amusement, if not disdain. More

by TRASHYNOVELS Verified Customer Verified Customer

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