Frank Duran

Holm Automotive Center Inc responded

Thank you for your wonderful feedback, Lynette! We are so happy to hear that you found our team to be wonderful and that you love Holm Automotive! We truly appreciate your intention to come back over and over. Frank Duran and Cedric Salas, along with our entire team, are dedicated to providing a positive and enjoyable car-buying experience. Your loyalty means the world to us, and we look forward to welcoming you back in the future! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your feedback. We sincerely apologize that your sales experience didn't meet our usual standards. We understand your disappointment with not receiving your car with a full tank of gas as promised, the delay in delivery until Friday, and not receiving the gas gift card. Thanks for allowing us to review these specific issues with the Abilene team to understand what happened and ensure these oversights are addressed promptly. We look forward to serving up your complimentary maintenance with a much higher standard and thank you again for your patience. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your kind words! We're delighted to hear that our team was helpful and made your vehicle search and purchasing process smooth and pressure-free. We understand that buying a vehicle is a significant decision, and we strive to create a comfortable and supportive environment for our customers. We are glad that we could provide you with a positive experience. Making the process smooth and comfortable is a reflection of our commitment to Customer Care and building Trustworthy relationships. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

This is wonderful to hear, Bev! Thank you for sharing your fantastic first experience with Holm Automotive. We are thrilled that Carson provided you with knowledgeable and responsive service, and that you found our dealership honest and upfront. We understand the importance of transparency and fairness in our dealings, and we're delighted that you found the perfect car at a fair price. We are also glad that you felt it was worth the drive from Topeka. We are proud that Tim Holm's high expectations for our dealership are being met by our dedicated employees. We strive to uphold our core values of Trustworthy, Customer Care, and providing Value in every interaction. We are so happy to have you as a new customer, and we look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your experience. We're glad to hear they did a good job overall. Taking initiative and ensuring transparency reflects our commitment to customer care and doing things right. We certainly value & appreciate your feedback. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for the wonderful review! We're thrilled to hear about your positive experience working with Noe Grullon. We're proud of his dedication to providing knowledgeable, helpful, and pressure-free service. It's fantastic that he was able to assist you in finding the perfect vehicle to meet your needs. We appreciate your business and are delighted you left Holm Automotive Center happy! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you so much for your kind words and for sharing your experience with us! We understand that purchasing a vehicle can be stressful, and we are deeply grateful that our team, especially Caysen Smith and William, were able to make the process more comfortable for you. At Holm Automotive Center, we value Customer Care and strive to create a positive and supportive experience for each and every customer. We are incredibly proud of Caysen and the entire team for their dedication to ensuring your satisfaction. We value your business and hope you enjoy your new vehicle! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're thrilled to hear that you had a positive experience with Holm Automotive Center. Our team is committed to providing exceptional customer service and making the process as smooth as possible. Thank you for choosing us. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your kind words about Carson Sherbert! We're thrilled to hear that he made such a positive impression on you. Our team is committed to providing exceptional customer service, and we're delighted that Carson exceeded your expectations. Thank you again for choosing Holm Automotive Center. We look forward to serving you in the future! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your review and 5-star rating! We're thrilled to hear that you were happy with your overall experience at Holm Automotive Center. We're glad that Cayden was knowledgeable and took the time to answer all of your questions. We appreciate your feedback regarding the trade-in experience. We'll take this into consideration as we strive to improve our processes. We're committed to providing a transparent and fair experience for all of our customers. We hope you'll consider Holm Automotive Center for your future automotive needs. Sincerely, The Holm Automotive Team of Abilene