Caysen Smith

Holm Automotive Center Inc responded

Thank you for the fantastic review! We're so pleased to hear that everyone you interacted with during your new vehicle lease went above and beyond to meet your needs. At Holm Automotive Center, our core value of Teamwork is essential. We believe that by working together, we can achieve more and provide a truly exceptional customer experience. It sounds like our team exemplified this value throughout your leasing process. We're also committed to Customer Care and Professional Growth. Our team members are constantly striving to improve their skills and knowledge to ensure we deliver the Quality service you deserve. We're proud that their professionalism and dedication shone through during your interaction. We're thrilled you found the perfect vehicle and that the leasing process was smooth and efficient. Thank you for choosing Holm Automotive Center!

Holm Automotive Center Inc responded

Thank you for taking the time to leave this wonderful review and for recognizing Caysen's exceptional service! We're thrilled to hear that your experience leasing a new vehicle was positive. At Holm Automotive Center, our core value of Customer Care is paramount. This means listening attentively to your needs and working hard to find the perfect fit. We're proud that Caysen exemplifies this value in his interactions with customers. Caysen's Professionalism and Knowledge are evident in his ability to explain the leasing process clearly and answer your questions thoroughly. We strive to have a team that is both knowledgeable and personable, which creates a comfortable and informative experience for our customers. Please don't hesitate to reach out if you have any questions about your new lease or need any future service for your vehicle. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for choosing Holm Automotive Center and for the fantastic 5-star review! We're thrilled to hear you had a very positive experience working with our service team. We appreciate you mentioning Chris Eckert, Ross Taplin, Caysen Smith, and Josh Sare by name. We'll be sure to share your kind words with them – it will definitely make their day! Their dedication to friendly service reflects the commitment of our entire team. It's our goal to ensure every customer feels valued and has a positive experience throughout their visit. Knowing we achieved that for you is very rewarding. We're happy to continue being your trusted partner for all your vehicle needs! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We're thrilled to hear about your exceptional experience at our Abilene location! Your feedback highlights everything we strive for: friendly and knowledgeable staff, professional and honest service, a clean and welcoming environment, and a commitment to building relationships with our customers. We are particularly delighted that you had the opportunity to meet the owner, and appreciate you recognizing the top-notch service provided by our department. Thank you for choosing Holm Automotive!

Holm Automotive Center Inc responded

Congratulations on your new vehicle! Thank you so much for taking the time to share your positive experience with Holm Automotive. We are thrilled to hear that you found our dealership beautiful, clean, and welcoming. It's fantastic that your husband had a great experience with us in 2018, and we're honored that you both chose Holm again after his recent unfortunate incident. Your recommendation means a lot to us, and we appreciate your trust in Holm Automotive. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We are thrilled to hear about your positive experience with Cayson at Holm Automotive Center. He takes great pride in providing excellent service to our customers and we are delighted that he could answer all of your questions and make your car buying experience a pleasant one. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We appreciate the 5 Star review and apologize for the delay encountered Mark. Thanks for your patience and patronage through the process. See you soon! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Your satisfaction is always top priority! Thanks for the repeat business an stellar review! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Ron, thank you for sharing your positive experience with us following your service visit at Holm Automotive. We're delighted to hear that Josh Sare provided you with excellent communication and set clear expectations for the service on your vehicle. Our team at Holm Automotive strives to ensure every customer has a great experience, and it's wonderful to know that we consistently meet your expectations. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We appreciate your continued support and look forward to serving you again. Thanks for being a valued member of the Holm Automotive community! - Sincerely, the Holm Automotive Team of Abilene.