Frank Fattoruso | Page 2
Business Manager
Mohawk Honda
175 Freemans Bridge Rd
East Glenville, NY 12302
39 Reviews
Write a Review39 Reviews of Frank Fattoruso
April 04, 2024
My sales man was friendly however I had to ask him his name, not a good start. Showed me a vehicle, fell in love with it, then sales man realized there was no title, I had to wake over a week for my vehic name, not a good start. Showed me a vehicle, fell in love with it, then sales man realized there was no title, I had to wake over a week for my vehicle. I didn't feel I was appreciated as a customer and/or for my business. Was promised certain prices that were not listened to so I had to pay more than I anticipated, regardless that I had price conversations with him the entire time on what I could afford and what I could not afford and did not realize what id be paying monthly until I met with finance making me feel pressured and uneasy about my purchase. Would not recommend this dealership to any friends or family unfortunately. More
Other Employees Tagged: Jose Perez
April 03, 2024
Fair, easy negotiation. Excellent stock of new and pre owned cars at various trim levels. Excellent stock of new and pre owned cars at various trim levels. More
Other Employees Tagged: Mike Bennice, John Lucas, Brianna McKenna
March 30, 2024
From the point of my internet inquiry to the completion of the final lease documents, I received prompt, professional service from the sales and finance teams. Being a numbers person, it is important that of the final lease documents, I received prompt, professional service from the sales and finance teams. Being a numbers person, it is important that I know how the final lease payment was arrived at. There was a mutual respect and understanding of how the numbers worked out to benefit me and the dealership. This was the first time I dealt with this dealership. A local competitor failed to follow-up with me as a repeat customer (other than with automated emails) and I had to reach out to them. Perhaps the opportunity to "steal" me away from the other Honda shop influenced the significantly lower lease payment but that is ok. Hondas sell themselves but it is nice to have a team trained in a customer-focused culture to work with. We will be back. More
Other Employees Tagged: Jake Doyle, John Lucas, Selena Samwaru, Ben Conde
March 28, 2024
When they say they go out of their way to please, you they really do! they really do! More
Other Employees Tagged: Matthew VanGelder , Josh
March 27, 2024
Amazing place to purchase your first car. Very helpful and respectful service there, also have great and cheap options just for you! Very helpful and respectful service there, also have great and cheap options just for you! More
Other Employees Tagged: Gabe Fernandez, Luis Morales
March 26, 2024
I have purchased 8 Honda vehicles, 7 of them from Mohawk Honda. I’ve always felt that I was treated fairly and that “they go out of their way to please you”. Honda. I’ve always felt that I was treated fairly and that “they go out of their way to please you”. More
Other Employees Tagged: Brian McKenna, Camren McKenna, John Lucas, Brianna McKenna
March 19, 2024
The process was very smooth from start to finish. We needed to replace our car after an accident and we appreciated the responsiveness of everyone we had contact with to get us back on the road sinc We needed to replace our car after an accident and we appreciated the responsiveness of everyone we had contact with to get us back on the road since we are a one car family. More
Other Employees Tagged: Brian McKenna, Dalton Krogh, Brianna McKenna
March 11, 2024
Staff courteous, professional, very friendly and easy to work with. Will definitely recommend this dealership. This was our first visit to Mohawk Honda. work with. Will definitely recommend this dealership. This was our first visit to Mohawk Honda. More
Other Employees Tagged: Gabe Fernandez, Brianna McKenna, Jorge Rojas
March 10, 2024
Was a great experience dealing with Camren. He kept us informed during every step of the process. Would not hesitate to recommend him to friends and family. Gabe set up and explained all the wo He kept us informed during every step of the process. Would not hesitate to recommend him to friends and family. Gabe set up and explained all the workings of the vehicle definitely a plus. More
Other Employees Tagged: Camren McKenna, Gabe Fernandez
March 09, 2024
Was a good experience Alex Hernandez is a great salesman he listened and worked with me to meet my needs he listened and worked with me to meet my needs More
Other Employees Tagged: Alex Hernandez, Kristian Vanbibber , Josh