Frank Gargano
Frank Gargano at Executive Nissan

Frank Gargano | Page 4

Certified Service Manager

Executive Nissan

900 Universal Dr N
North Haven, CT 06473

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3.8
39 Reviews

Dealership Experience

23 yrs, 10 mos

3.8

39 Reviews

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39 Reviews of Frank Gargano

February 09, 2023

Dealership Rating
Employee Rating

At first there was a problem after my first oil change, but the dealer personnel make sure every step was covered to provide a great costumer service! Thank you Taylor, Raphael and Mr Gargano!! More

by JEARU2515
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Leopizzo, Raphael

Feb 10, 2023

Executive Nissan responded

Thank you for choosing Executive Nissan. Your feedback and rating mean a lot to us. We're glad Tyler, Frank, and Raphael were able to help, and we hope to see you again!

February 05, 2023

Dealership Rating
Employee Rating

Been doing business with them for many years. ..always do a great job with my cars ! More

by ROBRICHWILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Benot , Gary Grote

Feb 06, 2023

Executive Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Nissan.

January 30, 2023

Dealership Rating
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Professional staff. Great experience always at this dealership. True professionals! Recommend purchasing a car here for anybody in the market. More

by brett.steininger
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alberto Benot, Scott Tesla

Jan 30, 2023

Executive Nissan responded

Thank you for taking the time to share your feedback with us, Brett. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 06, 2023

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Poor communication skills, unable to resolve questions I had about my vehicle. No returned calls after several msgs were left. More

by MUNOZ4N4
Service Price Transparency
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Service Communication
Recommend Dealer
No
Jan 06, 2023

Executive Nissan responded

Good afternoon I would like to help you can you send me your name and number so I can look up your account. M

December 31, 2022

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Employee Rating

Excellent service. Advisor kept me updated throughout the process. All repairs performed as promised. Highly recommend More

by cdigity
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer

Jan 03, 2023

Executive Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

December 21, 2022

Dealership Rating
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LeLani Rodriguez was GREAT! Helpful, professional and a pleasure to do business with. I noticed my car had minor damage done when it was time for pickup. This happened while ge More

by deijadomonique
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leilani Rodriguez

Dec 21, 2022

Executive Nissan responded

Thank you for choosing Executive Nissan. Your feedback and rating mean a lot to us. We're glad Leilanni was able to help, and we look forward to seeing you again!

December 14, 2022

Dealership Rating
Employee Rating

Workers were very helpful and friendly and got my vehicle working properly in a short amount of time More

by Vinnydepalma308
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Benot

Dec 14, 2022

Executive Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 04, 2022

Dealership Rating
Employee Rating

This dealership has issues but I have been told they r trying to fix them More

by psrw
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 05, 2022

Executive Nissan responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

November 17, 2022

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Employee Rating

My car was in their shop for two weeks before even being diagnosed, even as the service specialist kept telling me it would just be a day or two. Every time I inquired they told me it would just be another More

by CTLeafowner
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Haroon Chaudhry

Nov 23, 2022

Executive Nissan responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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