Frank Guzman
Frank Guzman at Lester Glenn Chrysler Dodge Jeep RAM FIAT

Frank Guzman | Page 6

Sales Representative

Lester Glenn Chrysler Dodge Jeep RAM FIAT

1199 Route 37 W
Toms River, NJ 08755

5.0
61 Reviews

I am a married father of two great boys, and a grandfather to a wonderful grandson. I love what I do for a living, and when I'm not doing that, I'm with my family. My passion is anything related to fishing.

5.0

61 Reviews

Write a Review

Dealership Experience

8 yrs, 10 mos

Industry Experience

11 yrs, 11 mos

Languages Spoken

English English

61 Reviews of Frank Guzman

September 18, 2018

Dealership Rating
Employee Rating

Jeep Grand Cherokee I visited today to get an oil change for my Chrysler 200. I heard from the dealership on previous occasions about a VIP program. I had never taken adv More

by rraney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Applegate, Joe Migliore

Oct 05, 2018

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Thank you for taking the time to leave us this great review! We're very happy to hear about your experience with our dealership and that our team worked so hard to make sure you were able to get exactly what you wanted for a great deal. It definitely sounds like Frank worked very closely with you to ensure your satisfaction across the board - that's what the Lester Glenn Experience is all about. We truly appreciate your positive feedback and we look forward to seeing you again very soon! Thank you so much again and enjoy!

May 30, 2018

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Employee Rating

They don't stand by offers on website I bought an SUV here a few years ago and it was a very good experience. My wife and I are shopping SUV's now and after seeing 5000 over KBB trade valu More

by 2skinneejay
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 01, 2018

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Thank you for leaving us your review. We are truly very sorry to hear that you had a negative sales experience with us and that you felt you were not given a fair offer. We've alerted our sales managers of your review and they have advised us that they reached out to you about three times to try and discuss this further with you. They left you a message as well. You may call them back at your earliest convenience and they will be happy to talk through everything with you and see how we can help. Thank you again for your feedback and we hope to hear from you soon.

Jun 01, 2018

2skinneejay responded

I don't need to speak to anyone there . I left an honest account of the experience there. My advice would be to not post offers on your website that you don't honor when someone comes in to buy a car. Honesty is always the best policy.

January 26, 2018

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AMAZING! Fast and friendly service By far the best car buying experience I could have imagined. The staff was extremely friendly and informative. Sales man frank Guzman was so kind and More

by Britney22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Reeves

Jan 29, 2018

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Thank you for taking the time to leave us this great review! We're very happy to hear about your experience with our dealership and that Frank was so helpful and informative throughout the whole process. It's great that you were able to get what you wanted and that you felt so comfortable. We appreciate your positive feedback and we wish you lots of luck in the future! Thank you again and enjoy!

January 24, 2018

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Employee Rating

Above & Beyond for Customers I couldn't have been more grateful or blessed to have dealt with Frank Guzman at Lester Glenn. I was in desperate need of a car after an accident just More

by Erin Carroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2018

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Erin, thank you for taking the time to leave us this great review! We're very happy to hear about your experience with Frank and that he was so accommodating and helpful while you were here. It truly sounds like he went the extra mile to ensure you were able to get what you wanted for a deal that worked best for your situation. We are sorry to hear about your car accident but we know you're on your way to something better :) We appreciate your positive feedback and we look forward to seeing you again in the future! Thank you and enjoy!

January 22, 2018

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Employee Rating

Extremely happy with my purchase. I had been looking for a car for about a week. I found a few cars that I liked, but I did not care for the sales associates that I had gone too. Fra More

by Jennifer Rouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2018

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Jennifer, thank you for taking the time to leave us this great review. We're so happy to hear about your experience with Frank and our team and that everything went so smoothly while you were here. It's wonderful that you felt so comfortable and that you were able to get the car you wanted for such a great deal. We truly appreciate your positive feedback and we hope to see you again soon! Enjoy!

January 16, 2018

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Employee Rating

New Year Jeep Happiness! Frank was friendly, honest, and forthcoming with information. He walked us through the whole process. He did his best to find the right car for us. It More

by CC's Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Reeves

Jan 17, 2018

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Thank you for taking the time to leave us this great review. We are thrilled to hear about your experience with Frank and our dealership and that everything went so smoothly while you were here. It's great that our team was so helpful and informative throughout the whole process and that you felt so comfortable. We appreciate your positive feedback and we look forward to seeing you again soon!

December 19, 2017

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Employee Rating

Just purchased a 2018 Fiat 124 Spider from Lester Glenn Absolutely love this car, the Fiat 124 Spider. Our salesman, Frank Guzman was professional and courteous. No hard sell, we knew the car and opti More

by captnjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Reeves

Dec 20, 2017

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Thank you for taking the time to leave us this great review. We're very happy to hear about your experience with our dealership and that everything went so smoothly while you were here. It's wonderful to know that you felt so comfortable and that our team made everything so easy for you. We know you're going to love driving your new Fiat and we wish you the best of luck with it! Thank you again and enjoy!

November 30, 2017

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Employee Rating

The Best Experience Ever. i just wanted to say thank you so much to Frank Guzman the Most amazing salesmen. I would highly recommend anyone who is looking for a new car to defi More

by Cyn77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2017

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Thank you so much for taking the time to leave us this review. We're very happy to hear about your experience with our dealership and that Frank was so helpful and informative while you were here. It definitely sounds like he went above and beyond to ensure you felt so comfortable and that you were able to get exactly what you wanted. We truly appreciate your positive feedback and we look forward to seeing you again in the future! Thank you again and enjoy!

November 28, 2017

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Employee Rating

amazing! Shout out to Frank Guzman! Thank you with all your help! I had a great experience buying my first car on my very own . Frank helped me every step of t More

by mareg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2017

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Thank you for taking the time to leave us this great review. We're very happy to hear about your experience with Frank and our dealership and that everything went so well while you were here. It's great to know that you felt so comfortable and that you were able to get what you wanted. We truly appreciate your positive feedback and we look forward to seeing you again soon!

November 27, 2017

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Employee Rating

Fast, easy, very cooperative Went in there looking for the vehicle I wanted and walked out with the vehicle I wanted and more. I’m very satisfied with the results of my experien More

by bwl3493
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2017

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Thank you for taking the time to leave us this review. We're very happy to hear about your experience with our dealership and that everything went so smoothly while you were buying your new vehicle. It's great that you were able to get what you wanted and that you felt so comfortable. We appreciate your positive feedback and we look forward to seeing you again soon!

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