Frank Hairston

Received great service from Frank and the finance team . . all around great experience from beginning to end . all around great experience from beginning to end More

by gunnellsneil Verified Customer Verified Customer

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Great customer service and technology. They were able to see me immediately and the application process was quick They were able to see me immediately and the application process was quick More

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Mr. Nichols and my Finance Guy was a pleasure to work with..very engaged. My sales person was OK. with..very engaged. My sales person was OK. More

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Prompt and courteous service provided in a way that is genuine and consistent through out the process. Just refreshing! genuine and consistent through out the process. Just refreshing! More

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This place is all hands on deck when trying to sell you something. Bought a 2021 F-150 Now the AC will not work and after 30 minutes on hold for the service department was told taking nothing until after something. Bought a 2021 F-150 Now the AC will not work and after 30 minutes on hold for the service department was told taking nothing until after July. Short staffing !!! Go June and July without AC and we'll try to work you in. Don't buy here !!!!! I never will again More

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The sale of the 2004 Focus required that my wife, Kathy Rooney, feel comfortable not just with the vehicle, but also with the sales person. Mr. Hairston did a good job of balancing "just let her look" and Rooney, feel comfortable not just with the vehicle, but also with the sales person. Mr. Hairston did a good job of balancing "just let her look" and "let me show you this" about the car. We were both pleased that the dealership was willing to entertain alternate bids on a vehicle which already had a "special" price reduction. We felt our needs were accommodated in the price area. The only negative aspect of our experience was the addition of dealership fees to the agreed upon price. Frankly neither of us has had much experience with auto dealership ways, and their addition somewhat negated the great feeling we had about our purchase. Live and learn. Jackie Rooney More

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I like the way they didn't try to presure you into a sale.let you take your time to deside yourself.all in all it was a very pleasant. sale.let you take your time to deside yourself.all in all it was a very pleasant. More

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