Charles Chaplin
Charles Chaplin at AML Ford Prince George

Charles Chaplin

Finance Director

AML Ford Prince George

4500 Whitehill Blvd
Prince George, VA 23875

4.9
30 Reviews
4.9

30 Reviews

Write a Review

30 Reviews of Charles Chaplin

November 07, 2026

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Employee Rating

I had a great experience. They were very flexible with letting me purchase and handle most of the transaction over the phone or computer. When I did have to go into the dealer More

by franklin.grey.adams
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Finance Experience
Recommend Dealer
Yes

October 31, 2026

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The service was excellent and professional yet on a friendly level which made me feel comfortable. They were very reassuring which helped me soothe my nervousness. I will definitely recommend them to a More

by Dorigittens64
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Recommend Dealer
Yes

Other Employees Tagged: Kenny Wingfield, Will Nichols, Cheryl Rogers, Mary Robertson, Amber Cadnum, Alexander Perry II , They was a nice guy that fixed my door I think it was Glen but I am not sure

Nov 01, 2026

AML Ford Prince George responded

Thank you for such a heartfelt review! We’re beyond happy to hear that our team made you feel comfortable and right at home throughout your experience. Buying a vehicle can bring plenty of nerves, so knowing the entire team helped make the process enjoyable means so much. And the best part is that you love your Jeep!! That’s exactly what we love to hear. We’re grateful for your recommendation and hope you enjoy every mile in your new Jeep! Josh Kinneer Service Director AML Ford of Prince George

October 22, 2026

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Received great service from Frank and the finance team . . all around great experience from beginning to end More

by gunnellsneil
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Recommend Dealer
Yes
Nov 01, 2026

AML Ford Prince George responded

Thank you for the great review! I’m so happy to hear Frank and our team made your experience a positive one from start to finish. Purchasing a vehicle involves many moving parts, and it’s great to know our team made the process smooth and enjoyable along the way. I’ll be sure to share your kind words with Frank and the team. We appreciate you choosing AML Ford and hope you enjoy your new vehicle! Will Nichols General Manager AML Ford of Prince George

September 18, 2026

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The entire process was excellent. There were a few extra unknown issues that were found by the tech & were addressed quickly. I loved the experiance. More

by cchaplin
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Recommend Dealer
Yes
Sep 30, 2026

AML Ford Prince George responded

Thank you so much for the awesome and much appreciated 5-star review! We are so glad to hear that you loved the experience and that our service technician was able to catch and quickly resolve those extra unexpected issues on your Chevrolet. Cheryl , Acey , Charles , and the whole team will be thrilled by your feedback! At AML Ford of Prince George, family values and fair prices always take the checkered flag. Thank you for choosing us, and we look forward to your next visit! Josh Kinneer Service Director AML Ford of Prince George

August 11, 2026

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I don't know how long AML Ford has been in business since they took over the current spot, but the customer service went exceptionally well. More

by Track412
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Recommend Dealer
Yes
Sep 30, 2026

AML Ford Prince George responded

Thank you so much for choosing us for your used Ford purchase! We’re thrilled to welcome you to the family. When it comes time for routine maintenance or repairs, our certified service team is extremely capable and ready to keep your new ride running smoothly for miles to come. Be sure to check the Service Specials page on our website regularly, as we update our monthly deals so you can always find great savings that fit your vehicle's needs. Enjoy the road ahead Will Nichols General Manager AML Ford of Prince George

July 24, 2026

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Acey Booker is absolutely PHENOMENAL. He’s is always willing to help and find a solution to my problems. Brought my Edge in for a problem that 2 other local dealers couldn’t figure out. A More

by AnonMouse
Recommend Dealer
Yes
Aug 26, 2026

AML Ford Prince George responded

Thank you for taking the time to leave this great review! It’s fantastic to hear that Acey went above and beyond to get your Edge taken care of! I’m especially glad he took the time to ride with you, listen to the noise firsthand, and make sure the repair was completed properly. His dedication to finding a solution and following up with a road test really shows the level of care we strive to provide in our service department. Thank you for the 10/10 recommendation and for trusting AML Ford with your vehicle! We look forward to taking care of you again in the future. Josh Kinneer Service Director AML Ford of Prince George

June 26, 2026

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I had an awesome experience with Alexander and Toshi. My husband & I bought 2 vehicles More

by smilecyn1
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Recommend Dealer
Yes

Other Employees Tagged: Kenny Wingfield, Alexander Perry II , Toshi Days

February 22, 2026

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They performed the maintenance and inspection required in a timely manner with excellent customer service More

by mikejenkins569
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Recommend Dealer
Yes

Other Employees Tagged: Susan Fulcher, Will Nichols , Bill Jenkins, Craig Lorey, CJ

Feb 26, 2026

AML Ford Prince George responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional questions, we will be more than happy to assist you! Safe travels!

Feb 27, 2026

AML Ford Prince George responded

Thank you for your feedback! We’re glad to hear your maintenance and inspection were completed in a timely manner and that you received excellent customer service. We appreciate your business!

May 15, 2025

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Everything about the process was wonderful with no real pressure, but the best part is I love my new Bronco Sport More

by pglbms
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Susan Fulcher

May 19, 2025

AML Ford Prince George responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

January 09, 2025

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Fast friendly and knowledgeable honest. I will definitely do business again with them. 100 percent helpful More

by kimmi9598isme
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Tj.

Feb 18, 2025

AML Ford Prince George responded

Thank you again for taking the time to let us know how we did.

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