Susan Fulcher
Susan Fulcher at AML Ford Prince George

Susan Fulcher

Salesperson

AML Ford Prince George

4500 Whitehill Blvd
Prince George, VA 23875

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4.8
30 Reviews
4.8

30 Reviews

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30 Reviews of Susan Fulcher

October 31, 2026

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Employee Rating

Susan Fulcher was great in explaining the mechanics and running of the Ford Edge I purchased I haven’t had a vehicle where you operated it with a knob. I like it and also Susan explained the running of th More

by PAPAR48
Sales Price Transparency
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Recommend Dealer
Yes
Nov 01, 2026

AML Ford Prince George responded

Thank you for such a thoughtful review! We’re so happy to hear Susan made your new Ford Edge purchase such a positive experience. It’s great to hear you’re already enjoying the smooth ride. We appreciate you choosing AML Ford for your next Edge, and we’ll be sure Susan hears your kind words. Enjoy your new ride! Josh Kinneer Service Director AML Ford of Prince George

October 14, 2026

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Amazing Service. They took the time to actually listen and accommodate to my family needs. 10 out of 10 recommend! More

by jamie.ramsdell1986
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Diaz, Alexander Perry II

Nov 01, 2026

AML Ford Prince George responded

HI Jamie! Thank you for the fantastic review! I’m so glad our team took the time to listen, understand your family’s needs, and make sure you felt supported throughout the experience. We appreciate the 10/10 recommendation and your decision to choose AML Ford. We hope your family enjoys every mile! Will Nichols General Manager AML Ford of Prince George

October 10, 2026

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Enjoyed our sales person Ms, Susan, and our financial person as well. Thank you for your commitment. More

by JENKSTER05
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Recommend Dealer
Yes

Other Employees Tagged: Kenny Wingfield, Cheryl Rogers

Oct 14, 2026

AML Ford Prince George responded

Thank you for this awesome five-star review! I’m glad Susan and our finance team made your vehicle-buying experience an enjoyable one. We appreciate you recognizing their hard work and commitment to making the process a positive experience. We hope you enjoy every mile in your new vehicle! Will Nichols General Manager AML Ford of Prince George

September 17, 2026

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Five stars. Ms. Susan, Mr Kenny Wingfield, and Mr Alexander at AML Ford of Petersburg made buying my Ford Transit 350 EXT an easy, no-pressure experience from st More

by faith0052000
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Sep 30, 2026

AML Ford Prince George responded

Faith, Thank you so much for the incredible 5-star review! We are thrilled to hear how easy, straightforward, and zero-pressure buying your Ford Transit 350 EXT was from start to finish! Susan, Kenny, and Alex will be so proud to know how much you appreciated their team support, vehicle specs knowledge, and attentive service. At AML Ford of Prince George, family values and fair prices always take the checkered flag! Thank you for the high recommendation, and enjoy your new Transit van. Will Nichols General Manager AML Ford of Prince George

September 11, 2026

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Very helpful with what I wanted in a car. Friendly and knew what was available on the lot. More

by Margs0950
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Recommend Dealer
Yes

Other Employees Tagged: AJ McMullen

Sep 30, 2026

AML Ford Prince George responded

Thank you so much for the 5-star review! We truly appreciate you highlighting the knowledge and helpfulness of our staff. We firmly believe that having a knowledgeable team helps our clients make the absolute best decisions for their vehicle needs. Susan and AJ will be thrilled to know their guidance made your experience so smooth and positive. Thank you for choosing us, and enjoy your vehicle. Will Nichols General Manager AML Ford of Prince George

August 21, 2026

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Tiffany Joyner was outstanding, on top of all aspects of tire replacement, very clean bathroom. More

by DRENESR
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Recommend Dealer
Yes

Other Employees Tagged: Will Nichols, Timiara Jones, Karina Hernandez , Shannon McCormick Williams

Aug 28, 2026

AML Ford Prince George responded

Thank you for taking the time to share this five-star review! I’m glad to hear Tiffany provided outstanding service and stayed on top of every detail throughout your tire replacement. We’re also happy you appreciated the clean facilities! Your satisfaction means a lot to us, and we truly appreciate you choosing AML Ford. We hope to see you again for your next visit! Josh Kinneer Service Director AML Ford of Prince George

August 13, 2026

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Service department sucks, When I called and set up appointment for a recall I asked how long would it take so I know how long I would be there. Was told it would only take an hour to hour n a half, s More

by johnschmidt2
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Cheryl Rogers

Sep 10, 2026

AML Ford Prince George responded

John, Thank you for taking the time to share this detailed feedback. Mismanaging your time estimate and mishandling your waiting status is completely on us, and we fully accept blame for ruining what should have been a straightforward recall visit. We recently purchased this dealership, and transparent reviews like yours are invaluable because they show us exactly where our service process needs immediate fixing. We ask for a little patience as we work to dial in a completely new, seamless experience and rebuild trust with long-time Ford owners like yourself. We regret that this cost us the opportunity to earn your business .We'd appreciate if you could give Susan and me another try. Please ask for me personally if you could find the heart to reconsider as we work hard to improve. Will Nichols General Manager AML Ford of Prince George

August 11, 2026

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I don't know how long AML Ford has been in business since they took over the current spot, but the customer service went exceptionally well. More

by Track412
Sales Price Transparency
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Recommend Dealer
Yes
Sep 30, 2026

AML Ford Prince George responded

Thank you so much for choosing us for your used Ford purchase! We’re thrilled to welcome you to the family. When it comes time for routine maintenance or repairs, our certified service team is extremely capable and ready to keep your new ride running smoothly for miles to come. Be sure to check the Service Specials page on our website regularly, as we update our monthly deals so you can always find great savings that fit your vehicle's needs. Enjoy the road ahead Will Nichols General Manager AML Ford of Prince George

July 31, 2026

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Susan was so helpful she made the whole process of buying new car a breeze She handled everything so professionally we will come back when we buy another car. Thank you, Susan More

by pattigreentrees
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Recommend Dealer
Yes
Aug 26, 2026

AML Ford Prince George responded

Thank you for this positive review! It’s always great to hear when someone’s vehicle purchase feels easy and enjoyable! I’m so glad Susan was able to make the entire process a breeze and provide such a professional and helpful experience. We appreciate your business and look forward to seeing you again for all of your service needs! Will Nichols General Manager AML Ford of Prince George

July 29, 2026

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Susan was very good and patient to work with changed direction in midstream and she was so helpful More

by Phsrrn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2026

AML Ford Prince George responded

Thank you so much for this five-star sales review! It’s wonderful to hear that Susan was able to make the process so easy and comfortable for you! I’m glad she was patient, helpful, and flexible when things changed along the way. We truly appreciate your business and hope to have the opportunity to work with you again soon! Will Nichols General Manager AML Ford of Prince George

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