Frank Herrera
Frank Herrera at Elmhurst Ford

Frank Herrera

General Sales Manager

Elmhurst Ford

333 W Grand Ave
Bensenville, IL 60106

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5.0
12 Reviews

With over 20 years of automotive experience, I was born and raised in the Chicagoland area and am passionate about delivering an honest, customer-focused experience. I'm married to Christina and have three beautiful children (Benjamin ,Ariana and Lukas). I love English bulldogs (Maggie), enjoy playing golf, jet skiing on Lake Michigan and attending my kids' sporting events. My favorite vehicle is Ford raptor R!

Dealership Experience

5 mos

Industry Experience

23 yrs, 4 mos

Languages Spoken

Polish Polish

Spanish Spanish

5.0

12 Reviews

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12 Reviews of Frank Herrera

April 08, 2026

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I had the best experience purchasing my new mommy dream car! Huge thank you to Justen Ray and Frank for making everything so easy and stress-free from start to finish. They were incredibly patient, hone More

by Kelli.dibella22
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Recommend Dealer
Yes

Other Employees Tagged: Justen Payne, Ray Reynolds , Collin

Apr 08, 2026

Elmhurst Ford responded

We’re delighted that Justen, Ray, and Frank made finding your used Ford Expedition so seamless. Thank you for highlighting how patient and honest they were from start to finish. It’s wonderful to know the Expedition is a perfect fit for your family.

April 07, 2026

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Hard work to get me a great deal from the staff at Elmhurst Ford. Happy camper More

by jnaponiello
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Recommend Dealer
Yes
Apr 07, 2026

Elmhurst Ford responded

How satisfying to hear our team worked hard to secure a great deal for you on your new Ford. Thank you for the 5-star rating and enjoy the road ahead.

April 05, 2026

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I had a great experience at Elmhurst Ford! Nick P. is amazing and very knowledgeable. They did not pressure me into buying the car I wanted which made the experience less stressful. More

by reema0320
Recommend Dealer
Yes

Other Employees Tagged: Nick Petrasz, Sam Mellenthin

Apr 05, 2026

Elmhurst Ford responded

Thank you for sharing your kind feedback. We’re glad Nick could provide knowledgeable guidance and that your purchase process felt comfortable and pressure-free. We hope you enjoy driving your Ford for many adventures ahead.

March 29, 2026

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My boyfriend and I were taken great care of by the whole facility. Everyone was super kind and worked with us on getting the best deal. I highly recommend coming to see Ignacy! The sales manager Frank was a More

by Nikolamarjov
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Recommend Dealer
Yes

Other Employees Tagged: Ray Reynolds, Ignacy Gluchowski

Mar 29, 2026

Elmhurst Ford responded

Thank you for choosing our team for your used Ford purchase. We’re thrilled Ignacy, Frank and Ray delivered attentive and personable service. Your recommendation means a lot and we look forward to welcoming you back.

March 29, 2026

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They were awesome they helped me with my trade and got me all set up. More

by hyster616
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Recommend Dealer
Yes
Mar 29, 2026

Elmhurst Ford responded

Thank you for sharing your experience. We're thrilled our team made the trade-in process seamless and helped you get all set up with your used Ford Explorer. Enjoy every journey behind the wheel!

March 26, 2026

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I walked into this dealership feeling a bit hesitant after a disappointing experience with another Ford location, but I am so grateful I gave them a chance—it completely changed my perspective. From More

by Jennifer Swinden
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Recommend Dealer
Yes

Other Employees Tagged: Paul Johnson, Ignacy Gluchowski , Serhat Ileri

Mar 26, 2026

Elmhurst Ford responded

We appreciate you giving us a chance after your previous experience and are glad your new Ford changed your perspective. Serhat’s attentive approach, Frank’s clear breakdown of the numbers, Ignacy’s seamless support, and Paul’s patience brought everything together. We look forward to serving you again.

March 26, 2026

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Great people in the dealership. Was a little nervous as a first time buyer but the sales manager frank and the salesman quinlan helped me all the way through. More

by josearrellano
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Recommend Dealer
Yes

Other Employees Tagged: Sam Mellenthin, Quinlan Dunn

Mar 26, 2026

Elmhurst Ford responded

Thank you for the five-star rating and for choosing us for your first car purchase. We’re glad Frank and Quinlan guided you through buying your used Honda Accord and wish you many happy miles.

March 24, 2026

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I had a fantastic experience working with Nick Patrasz on my recent purchase of a Ford F-150 Lightning. Nick was extremely pleasant, knowledgeable, and communicative throughout the entire process. He took th More

by richard.dokes
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Recommend Dealer
Yes

Other Employees Tagged: Nick Petrasz

Mar 25, 2026

Elmhurst Ford responded

Hello Richard: Here at Elmhurst Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 21, 2026

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Thank you to Ignacy for your patience and kindness, and helping me getting a car that I love with the right monthly payments that work for my budget ! More

by Dez
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Recommend Dealer
Yes

Other Employees Tagged: Ignacy Gluchowski

Mar 21, 2026

Elmhurst Ford responded

It’s wonderful to know that Ignacy’s patience and kindness helped you find a used GMC Terrain you love with a payment that fits your budget. We hope you enjoy every mile behind the wheel. Please reach out if you need anything in the future.

March 20, 2026

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Was a pleasure working with Nick & Frank will definitely be doing business again with them and telling everyone I know to go to Elmhurst Ford More

by ERivera
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Recommend Dealer
Yes

Other Employees Tagged: Nick Petrasz, Sam Mellenthin

Mar 20, 2026

Elmhurst Ford responded

We’re delighted you enjoyed working with Nick during your F-150 purchase. Your plan to return and recommend us to others means a lot.

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