Frank Hink | Page 11

Best deal available My overall experience was excellent. They were able to steer me to a vehicle that had the features I wanted at a reasonable price. This is my third pu My overall experience was excellent. They were able to steer me to a vehicle that had the features I wanted at a reasonable price. This is my third purchase/lease from Rick Case. More

by BAFKAF30 Verified Customer Verified Customer

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This dealership rocks From the time I was greeted to the time I left with my new car, everything and everyone I encountered were wonderful. My salesperson, Shelly Gray al From the time I was greeted to the time I left with my new car, everything and everyone I encountered were wonderful. My salesperson, Shelly Gray along with his fellow salesperson, Jovahn Lockhart, were outstanding. They gave me undivided attention and did everything they could to assure I had the vehicle I wanted with the things that I wanted in it. The entire staff was very friendly and personable. I would return to this dealership again and again. More

by DFLETCHER1948 Verified Customer Verified Customer

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"Customer Firs" Experience!!!! Prior to my 2015 Hyundai Sonata lease purchase from Rick Case Hyundai in Euclid, Ohio. I purchased a 2015 Honda Accord just two months prior from Moto Prior to my 2015 Hyundai Sonata lease purchase from Rick Case Hyundai in Euclid, Ohio. I purchased a 2015 Honda Accord just two months prior from Motorcar Honda, Cleveland Heights, Ohio. A few weeks of driving the Honda I expereinced chronic backaches from the seats, the rough supension added to the backaches. Motorcar Honda did nothing to help me resolve my issues with the Honda. A family member suggested I contact Rick Case Honda who spoke with me, recommended a Hyundai. Rick Case Hyundai gave me the "Customer First" experience. I now drive a 2015 Hydundai Sonata, "NO BACKACHES" due to 6 way seat adjustment & smooth ride. Thank you!! More

by SCARLA_SMITH Verified Customer Verified Customer

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Second sonata Great customer service Second sonats this time it's a sport. Great Upgrade from the gls. Staff was very helpful while I picked it out. Couldn't have a Great customer service Second sonats this time it's a sport. Great Upgrade from the gls. Staff was very helpful while I picked it out. Couldn't have asked for more. More

by jjmc1972 Verified Customer Verified Customer

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"10 Stars of Exceptional Service" First ever vehicle I purchased was from Rick Case Hyundai Salesperson, now Manager, Matt Carpenter and he is the reason I went back to purchase my sec First ever vehicle I purchased was from Rick Case Hyundai Salesperson, now Manager, Matt Carpenter and he is the reason I went back to purchase my second vehicle. He has always taken care of me, and still does. Matt makes me feel like I am part of the Rick Case family. Thank you for always taking care of me and making me a number one priority! When I am ready for a new vehicle again, I will sure to be right back! Thank you also to salesman Paul Misch and Finance Consultant Frank Hink for assisting in making this experience a 10! Rick Case Hyundai of Cleveland, best experience you will ever get when in the market for a new vehicle; give them a call today! More

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Felt LIke Family We were return customers leasing our second vehicle from this dealership. They welcomed and remembered us from the previous year. After a test drive o We were return customers leasing our second vehicle from this dealership. They welcomed and remembered us from the previous year. After a test drive of a couple of vehicles, I made a choice but they didn't have car in color I wanted. They were able to find color I prefered at another dealer and went to retrieve it over an hour away. They also encouraged me to take a longer test drive for a few hours which gave me a good feel for the vehicle. Very fair price for my trade in as well. More

by PAM.G.SMITH Verified Customer Verified Customer

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Great experience I went to Rick Case Hyundai thinking I would have to sink a lot of money into repairs on my old car, but they were able to get me into a wonderful bra I went to Rick Case Hyundai thinking I would have to sink a lot of money into repairs on my old car, but they were able to get me into a wonderful brand-new Accent in spite of the negative equity on my broke down old car. Yea Rick Case!!! More

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Review was able to lease new car same day, good customer service, would recommend to others, everything was explained well and all questions were answered ap was able to lease new car same day, good customer service, would recommend to others, everything was explained well and all questions were answered appropriately More

by bshimk47 Verified Customer Verified Customer

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Excellent experience with this Dealership and its' staff. I repeat my previous eval remarks in this survey. Plus, my wife shares my views on having just a remarkably positive experience. I will buy there ag I repeat my previous eval remarks in this survey. Plus, my wife shares my views on having just a remarkably positive experience. I will buy there again. More

by CNEUMAN1 Verified Customer Verified Customer

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New car experience Very professional and courteous they worked with me very well on my traded and offered me the beats deal possible on my lease. Explained process thro Very professional and courteous they worked with me very well on my traded and offered me the beats deal possible on my lease. Explained process throughout keeping guess work to minimum. Kevin is very customer friendly More

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