Frank Hink | Page 12

Best Experience EVER!! I was looking for a Hyundai Elantra sport fully loaded either a 2015 or 2016. I called and Jovahn Lockhart helped me in locating a vehicle, getting my I was looking for a Hyundai Elantra sport fully loaded either a 2015 or 2016. I called and Jovahn Lockhart helped me in locating a vehicle, getting my approval done, and delivering my vehicle all in a day. Everyone at the dealership was pleasant, even the finance guy Frank Hink was helpful and got me an excellent interest rate. I didn't feel pressured at any point and every person I worked with went well beyond their duties to make my experience the absolute BEST! I will definitely buy a vehicle and recommend my family, friends, and strangers to get their next car from Rick Case Hyundai of Cleveland. More

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Wonderful I always liked coming here, everyone is so friendly. Purchased my previous new car from here 10 years ago, now I have another new car. I am very tha I always liked coming here, everyone is so friendly. Purchased my previous new car from here 10 years ago, now I have another new car. I am very thankful that Jovahn and Frank was there helping me all the way, they are very professional. More

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"Professional & Friendly" Everyone that I had contact with (Ivan, Frank and Brian) was extremely professional, friendly and answered all my questions. At no time during my two Everyone that I had contact with (Ivan, Frank and Brian) was extremely professional, friendly and answered all my questions. At no time during my two visits to the dealership was I made to feel pressured...a huge plus in and of itself!!! Love, love my Sonata Limited! I would highly recommend them! Susan F. More

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Wonderful! Everyone was great, including Brian, Adam but especially Jovahn. He was very helpful! We have bought or leased 6 cars from them and would highly recom Everyone was great, including Brian, Adam but especially Jovahn. He was very helpful! We have bought or leased 6 cars from them and would highly recommend them! More

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New Car Buying Experience It was time for a new car. I did my research and decided to look at 3 different cars;I chose the Hyundai first, and, guess what, the professional team It was time for a new car. I did my research and decided to look at 3 different cars;I chose the Hyundai first, and, guess what, the professional team at Rick Case Hyundai helped me decide! They answered ALL of my questions, offered me a good deal and now I am happily driving the 2015 Sonata Sport. My experience at Rick Case was top notch and I am really enjoying the new car. Thanks everyone - you were great! More

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Fantastic This is the 2nd Hyundai we've bought from Rick Case in 4 years. Both times the staff were extremely professional, knowledgeable and friendly. Even tho This is the 2nd Hyundai we've bought from Rick Case in 4 years. Both times the staff were extremely professional, knowledgeable and friendly. Even though my wife and I visited on a very busy Saturday (during the Cleveland Auto Show), there was no pressure, fast-talking get 'em out the door ASAP attitude. The staff showed they truly are cared and at the same time were very, very efficient. I learned myself a lot about customer care by observing the staff. Thanks everybody! More

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Very Happy with my Car !!!! Ok i hardly write reviews but my experience with Rick Case Hyundai at Euclid has inspired me to. This is one of my best experience i have ever had whe Ok i hardly write reviews but my experience with Rick Case Hyundai at Euclid has inspired me to. This is one of my best experience i have ever had when it came to buying a car at a delearship. They understood my need, they were friendly and kind, got a fair deal for my trade-in and lovely rebates that went into the purchasing of my Hyundai Sonata Limited 2015. So i just want to say thank you to the sales team and the financial team as well . Good Job Guys, kevin , bryan and frank. More

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I LOVE MY CAR Everyone at the Rick Case Hyundai dealership was extremely helpful!!! This is the second time I have bought a vehicle from this dealership and they a Everyone at the Rick Case Hyundai dealership was extremely helpful!!! This is the second time I have bought a vehicle from this dealership and they are willing to do whatever it takes to get the deal!!! I wouldn't buy a car from anywhere else. More

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Very Happy!!! I have been a Rick Case customer since 2001. I just purchased a 2015 Santa Fe at the end of December, and received excellent customer care from the sa I have been a Rick Case customer since 2001. I just purchased a 2015 Santa Fe at the end of December, and received excellent customer care from the sales floor, to service, to parts. I received great value in all three of these areas. I was particularly impressed with my salesperson, Oakland Lewis, Bill Panzarella, GM, Frank Hink, Finance, Sharon Lewis in Service, and Joel Higgenbotham in Parts. I want to say "Thank you" to all of you for making my Rick Case purchase experience excellent!!! More

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No Better Experience My second experience at Rick Case Hyundai was as good as the first. The employees do not play those typical car dealer games. You get a fair price t My second experience at Rick Case Hyundai was as good as the first. The employees do not play those typical car dealer games. You get a fair price the first time. I would not hesitate to recommend this dealership to my friends and family. More

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