141 Reviews of Frank Hink
December 27, 2020
Smooth, easy, and zero hassles...the guys at Rick Case (Bob, Mark, and Frank) took my phone call at 9:30 and by 3 I was driving to Cleveland to pick up the car. (Bob, Mark, and Frank) took my phone call at 9:30 and by 3 I was driving to Cleveland to pick up the car. More
Other Employees Tagged: Bob, Mark both 5 star!
December 18, 2020
Mr. Oakland Lewis is an outstanding salesman for a new Hyundai or a pre-owned vehicle. My son just purchased his second pre-owned vehicle and I bought a new Hyundai a few years back. He has years of expe Hyundai or a pre-owned vehicle. My son just purchased his second pre-owned vehicle and I bought a new Hyundai a few years back. He has years of experience and very thorough during the process of making a purchase. Very pleasant experience. More
Other Employees Tagged: Todd Muller, Oakland Lewis, New or Pre-owned sales
November 14, 2020
Monique Ware was the best. Answered questions, was very patient when I was very nervous! Highly recommend you speaking with Monique! Great customer service provided! patient when I was very nervous! Highly recommend you speaking with Monique! Great customer service provided! More
Other Employees Tagged: Monique Ware
October 30, 2020
Grace was great. However, it was not understood until we got into financing that the dealership was not paying off our cars for the trade in value. I wish that was explained when we asked. Other than that G got into financing that the dealership was not paying off our cars for the trade in value. I wish that was explained when we asked. Other than that Grace was pleasant to work with and knowledgeable More
Other Employees Tagged: Grace
August 31, 2020
My experience was amazing from the time I arrived at the car lot to driving away in my new vehicle. Grace Mahovlich was my sales representative her friendless and hard to get the car buying process done was car lot to driving away in my new vehicle. Grace Mahovlich was my sales representative her friendless and hard to get the car buying process done was flawless. More
Other Employees Tagged: Grace Mahovlich
July 31, 2020
Excellent! We were looking for a car and we had a pleasant experience. Monique went beyond expected to meet our financial constraints. Very excellent customer se We were looking for a car and we had a pleasant experience. Monique went beyond expected to meet our financial constraints. Very excellent customer service. We highly recommend Monique. More
Other Employees Tagged: Monique Ware
July 19, 2020
I just went to look around for my birthday present! Walked out with a new car! Robyn Bagley was super awesome and helpful! They even delivered my car to me at home!! Walked out with a new car! Robyn Bagley was super awesome and helpful! They even delivered my car to me at home!! More
Other Employees Tagged: Robyn Bagley
July 10, 2020
Rick Case Hyundai is the best place to purchase a car, reliable and peace of mind. My family has patronized them for years and their awesome customer service is consistent. Mr. Oakland Lewis, the salesper reliable and peace of mind. My family has patronized them for years and their awesome customer service is consistent. Mr. Oakland Lewis, the salesperson, was courteous, and very knowledgeable and his customer service was outstanding. Mr. Oakland did a great job in making sure we had the best deal. The their team work is awesome 👌. I will refer people to Rick Case all the time. More
Other Employees Tagged: Todd Muller, Lewis Oakland
July 08, 2020
As a first time buyer of a brand new car, I couldn't have asked for a smoother car buying experience. I picked out the car I wanted online, told them I wanted /that/ car and nothing else. I did not want to b asked for a smoother car buying experience. I picked out the car I wanted online, told them I wanted /that/ car and nothing else. I did not want to be talked into a different vehicle because I didn't want to purchase something I didn't want. And my sales person Robyn Bagley did so much to be able to get me into that car. It really felt like they cared and that we were in it together. Steve and Robyn talked us through it all. They were super encouraging and a great help. So when we went to purchase and pick up the vehicle it was as quick and smooth as possible. After feeling discouraged and let down by another Hyundai dealership 10 minutes from me who told me there was no way I'd be able to get the car that I wanted at a price that made sense to him personally... I tried elsewhere. I wanted the 2020 Hyundai Sonata in glowing yellow with the glass roof and nothing else. I drove little more than a half hour out of my way for great service. I'm nothing short of satisfied. I would go here for any future purchases and recommend it to anyone buying a car. More
Other Employees Tagged: Steve Langdon, Robyn Bagley
