Frank Johnson
Frank Johnson at Ford of Port Richey

Frank Johnson

Ford Certified Service Advisor

Ford of Port Richey

10715 U.S. Highway 19
Port Richey, FL 34668

Contact Me
4.8
808 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Specialties & Trainings

Ford Certifeid

Mitsubishi Certified

4.8

808 Reviews

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808 Reviews of Frank Johnson

February 08, 2026

Dealership Rating
Employee Rating

Qwan was fantastic. Your AI phone system is terrible and is likely the reason I may be going somewhere else in the future. Not getting a service manager easily on the ph More

by tedesteves
Recommend Dealer
Yes

Other Employees Tagged: Qwan

Feb 09, 2026

Ford of Port Richey responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

January 30, 2026

Dealership Rating
Employee Rating

I would like to thank Frank Johnson for his dedication and effort don’t go unnoticed. Thank you for going the extra mile. I appreciate your patience, experience and professionalism. Your knowledge really More

by THELMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2026

Ford of Port Richey responded

Thanks for sharing your thoughts about your experience with Ford of Port Richey. We appreciate your business and hope to see you again soon!

January 28, 2026

Dealership Rating
Employee Rating

Stellar Ford service team performance every time I go here! Thank you SO MUCH for the complimentary battery and installation. More

by snout534
Recommend Dealer
Yes

Other Employees Tagged: Steve Wollak, Rayann Church

Jan 28, 2026

Ford of Port Richey responded

Thanks for sharing about your experience with Ford of Port Richey. We appreciate your business and hope to see you again soon!

January 15, 2026

Dealership Rating
Employee Rating

Steve Wollak is very knowledgeable about automobile service. I recommend people contact him out at the service department. More

by NFLBUCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Wollak, Rayann Church

Jan 15, 2026

Ford of Port Richey responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 30, 2025

Dealership Rating
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Ford service department always takes great care with us when having our cars in for service. They are always friendly and keep us informed. More

by mmekus97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Wollak, Rayann Church

Dec 30, 2025

Ford of Port Richey responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 06, 2025

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Employee Rating

I’m not sure they had me on the schedule for an oil change but they fit me in. They completed a full analysis of the vehicle and sent me a short video. Service advisor was professional and courteous. P More

by hhcolbbig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2025

Ford of Port Richey responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 15, 2025

Dealership Rating
Employee Rating

it just sucks. there is no customer data security at all. do not trust them with your personal info. More

by GIGG13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Wollak, Rayann Church

November 04, 2025

Dealership Rating
Employee Rating

The is the second vehicle I am purchasing from this location. Different staff than before but experience/service was just as great! More

by Lowe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hayden Stevens, Josh Weidman

October 26, 2025

Dealership Rating
Employee Rating

Fast, efficient and courteous. Very professional. Nice waiting area, good coffee, but donuts would be great. More

by stephen.mcleod18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 16, 2025

Dealership Rating
Employee Rating

Everyone is very friendly you feel welcomed Very knowledgeable to your needs and we have bought 4 cars from Ford of Port Richey More

by JACKBLKDAWGK9
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Wollak, Curt Degarmo , Mike Black salesman!!

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