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Frank Johnson
Frank Johnson at Ford of Port Richey

Frank Johnson | Page 3

Ford Certified Service Advisor

Ford of Port Richey

10715 U.S. Highway 19
Port Richey, FL 34668

Contact Me
4.7
840 Reviews

Dealership Experience

11 yrs, 1 mo

Industry Experience

11 yrs, 1 mo

Specialties & Trainings

Ford Certifeid

Mitsubishi Certified

4.7

840 Reviews

Write a Review

840 Reviews of Frank Johnson

March 14, 2026

Dealership Rating
Employee Rating

They are easy going and they let you know what's going on with your car More

by kayehycks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 14, 2026

Ford of Port Richey responded

Thank you for the 5-star rating! We’re delighted you found our service easygoing and transparent on your Honda Accord. Frank was happy to keep you updated and looks forward to assisting you again.

March 13, 2026

Dealership Rating
Employee Rating

Frank does an amazing job at taking care of the customer. He is very responsive and keeps you in the know about what’s needed and when. More

by ebogard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lanzone, Curt Degarmo

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Mar 13, 2026

Ford of Port Richey responded

Thank you for recognizing Frank’s responsiveness during your Ford F-250 service. We’re glad he kept you informed about what to expect. We look forward to assisting you again.

March 12, 2026

Dealership Rating
Employee Rating

I have always had an excellent experience having my vehicles serviced at Ford of Port Richey. Frank Johnson goes out of his way and treats me like family. More

by FGWARNERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lanzone

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Mar 12, 2026

Ford of Port Richey responded

It means a lot that you’ve always had an excellent service experience and felt treated like family by Frank. Thank you for trusting our service team with your Ford F-250 and for your continued support.

March 10, 2026

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Employee Rating

Mike Black was the best salesperson. He was patient and made the entire process very easy. The staff we deal with are amazing More

by juliemvilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Black, Nick Buccina, Justin Gardner, Andrew Snyder

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Mar 10, 2026

Ford of Port Richey responded

Thank you for highlighting Mike’s patience during your Ford Bronco purchase. We’re thrilled our team made the process easy. Enjoy every adventure in your new Bronco.

March 08, 2026

Dealership Rating
Employee Rating

Frank was helpful. I do wish there was a reminder that you charge a service fee when credit card is used for payment before the appointment so I could bring a check. :- More

by JFLOYDPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2026

Ford of Port Richey responded

Thank you so much for your feedback and review! We are so glad that Frank had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ford of Port Richey to be a positive one. Please don't hesitate to reach out if you need anything else.

March 03, 2026

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Employee Rating

All the staff were kind and helpful! I would recommend ford of port richey to everyone I know! More

by mgruver1806
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Zaker, Curt Degarmo , Marlon Malone

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Mar 03, 2026

Ford of Port Richey responded

Your kind words about our team’s helpfulness mean a lot. We’re thrilled to hear everything went smoothly while you picked up your new Ford F-250. Thank you for recommending us so widely, and we look forward to assisting anyone you send our way.

March 02, 2026

Dealership Rating
Employee Rating

Steve was very thorough with my recall, service and warranty work on my Ford. I received my vehicle in a timely manner.. More

by MARY.CALMUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Wollak

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Mar 02, 2026

Ford of Port Richey responded

We’re delighted to hear that Steve addressed your recall, service, and warranty work thoroughly. It’s great to know your Ford was returned quickly and met your expectations. Thanks for the 5-star review.

February 28, 2026

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Employee Rating

Service was excellent but waiting 2 hours for an oil change is disappointing and frustrating. A simple oil change should not leave the customer waiting so long. I will definitely drop off the car next t More

by ShellyGohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 02, 2026

Ford of Port Richey responded

We appreciate your business, Shelly. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

February 26, 2026

Dealership Rating
Employee Rating

Great service and service manager Frank Johnson was really helpful. Would recommend your dealership to my friends and family More

by cmarsh3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2026

Ford of Port Richey responded

What a pleasure to know Frank made your Ford F-150 service experience so smooth. We appreciate you recommending our service team to your friends and family.

February 24, 2026

Dealership Rating
Employee Rating

Service was performed promptly, but I was disappointed my car wasn’t washed and no reminder sticker for my inner windshield was included. Little perks matter….😳 RM More

by rmcm279515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Wollak, Rayann Gable

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Mar 01, 2026

Ford of Port Richey responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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