Frank Johnson | Page 52

So much better then last year because I feel you have employed better people. The folks now are kind, knowledgeable and so helpfull. Thank you. employed better people. The folks now are kind, knowledgeable and so helpfull. Thank you. More

by Blairkathy36 Verified Customer Verified Customer

Report | Print

I went in to get a recall done and was surprised to find out that my brakes and tires needed attention (I received a letter by mail). I have had a couple tires replaced and a transmission rebuilt by other c out that my brakes and tires needed attention (I received a letter by mail). I have had a couple tires replaced and a transmission rebuilt by other companies but nothing was mentioned about these issues. I was further surprised by the fact that when I heard a squealing from the tires when I had made a turn that 3 out of the 4 tires were set to 25 psi, the low one was at 15psi. I now carry a tire gauge in my glove box and will check my tires every single time I get my car serviced. More

by Smellsfishytome Verified Customer Verified Customer

Report | Print

Always a pleasure scheduling and communicating with the team at Ford of Port Richey! Always happy with their service as well! We didn’t buy here, but we always come for services, and our next purchase is s team at Ford of Port Richey! Always happy with their service as well! We didn’t buy here, but we always come for services, and our next purchase is sure to be here! More

by LPD346 Verified Customer Verified Customer

Report | Print

I have had my truck there 4 times for the same issue still havent fixed it. They told me repairs would be around 2800. I have checked other dealerships in the area and same repair cost would be around 1 still havent fixed it. They told me repairs would be around 2800. I have checked other dealerships in the area and same repair cost would be around 1400. I will never go back to Port Richey ford again . This was there last shot with me. Just so glad I didnt purchase any of my trucks from this horrible Dealership.really sucks cause I truly believe in keeping my money locally. I will never recommend or purchase anything from again. More

by WALKINGHORSE99 Verified Customer Verified Customer

Report | Print

I arrived at 9:45 for 10:00 app for oil change on rv. When I made the appointment I was told it would take 1-1 1/2 hrs and we would wait for it. It was 11:00 when I realized that my rv was still parked When I made the appointment I was told it would take 1-1 1/2 hrs and we would wait for it. It was 11:00 when I realized that my rv was still parked in the same spot. No one came to me explaining the delay. I had another appointment at 11:45 and asked for my keys. Few minutes later frank walked by me simply said the keys are in the rv and never apologized for anything. It was very poor/bad service Mike Grenier More

Report | Print

You have a great service advisor in frank johnson.he did everything he said he would do and outstanding on his follow up skills.a hard thing to find in employees now a days everything he said he would do and outstanding on his follow up skills.a hard thing to find in employees now a days More

by SINCLAIRBRUCE1 Verified Customer Verified Customer

Report | Print

I had my oil change on 3/19/20. Frank Johnson was great to work with. I was impressed with his service! I will bring my Ford truck there again for service and hope Frank is available. Thank you, Mary Ellen to work with. I was impressed with his service! I will bring my Ford truck there again for service and hope Frank is available. Thank you, Mary Ellen Holbrook More

Report | Print

Fixed the recall, remote start and oil change in a minimum of time. Everyone there was courteous and did their job well. The waiting room was clean and the coffee was good. minimum of time. Everyone there was courteous and did their job well. The waiting room was clean and the coffee was good. More

by Osiris Verified Customer Verified Customer

Report | Print

Good customer service! Thank you for always taking care of our vehicles. Keep up the great work! See you all at our next service. Thanks again! of our vehicles. Keep up the great work! See you all at our next service. Thanks again! More

by DOUGLAS.SLONE Verified Customer Verified Customer

Report | Print

Personal Service excellent, Internet service poor. On line appointment did not reflect at dealership. Chat room rep knew nothing about the price of an oil change, and gave me the wrong phone number to ca line appointment did not reflect at dealership. Chat room rep knew nothing about the price of an oil change, and gave me the wrong phone number to call. Once I arrived on site, everything was fine. No more on line, but I will continue the service relationship. More

by kxs3155 Verified Customer Verified Customer

Report | Print