Frank Johnson
Frank Johnson at Ford of Port Richey

Frank Johnson | Page 64

Ford Certified Service Advisor

Ford of Port Richey

10715 U.S. Highway 19
Port Richey, FL 34668

Contact Me
4.8
828 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

10 yrs, 10 mos

Specialties & Trainings

Ford Certifeid

Mitsubishi Certified

4.8

828 Reviews

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828 Reviews of Frank Johnson

April 12, 2019

Dealership Rating
Employee Rating

2 hours for a oil change when an appointment was pre-made won't make an appt. and wait 2 hours for an oil change again......…………………….I passed at least 6 quick oil change places that would have been quicker an More

by DTSJCOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 15, 2019

Ford of Port Richey responded

We're sorry that your oil change took longer than we would've liked and will see what we can do to lessen the wait time in the future. Thanks for your feedback. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

April 03, 2019

Dealership Rating
Employee Rating

Hospitable place people st the service department were really very nice and considerate, but, Where on earth does it take three hours and forty five minutes for an oi More

by Samira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 03, 2019

Ford of Port Richey responded

Samira, you're right -- that's a long time to wait for an oil change an we're sorry that it took so long. We'll talk to our team about why there was such a delay during your visit and would always welcome an email if you have anything more to add. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

April 02, 2019

Dealership Rating
Employee Rating

I've never had a bad experience with the service department. Frank Johnson is an excellent service advisor and always thinking of the customer, Frank and his team always take care of my service needs and gets me More

by TLAVENDER740
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 02, 2019

Dealership Rating
Employee Rating

Warranty Work was needed on the clutch for Ford focus for the party got us a service appointment right away. The work was completed quickly same day card was r More

by GEORGE.WATSON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

March 29, 2019

Dealership Rating
Employee Rating

sales they were supportive and very helpful and knowegable. Took awhile waiting but I was very satisfisfied.With their experience and very friendly. Sure wi More

by MJLOVERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Wollak , Don New, Robert Wessel

March 29, 2019

Dealership Rating
Employee Rating

Great service department I wouldn’t get my 2016 FocusST serviced anywhere else. They are quick to get you checked in and your car to the service bays. Service and repair time More

by my98sho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Wollak , Don New

March 26, 2019

Dealership Rating
Employee Rating

Excellent! Great Service Advisor, Frank Johnson. Thanks for all you do! # 1 service advisor right here! I bring all my vehicles to Frank for service. He takes g More

by MAL6977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 23, 2019

Dealership Rating
Employee Rating

Excellent From service to sales to finance. A plus all around. Been to car dealers from NY to Florida. Glad I found this one! Highly recommend. More

by SLAVARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don New, Fabio Reyes, Jennifer Matar, sales

March 23, 2019

Dealership Rating
Employee Rating

Great Freindly Service Everyone at Ford of Port Richey has always been courteous helpful and professional. I really wish to thank Laney for her hard work a real go getter. More

by JSHAW49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laney

March 23, 2019

Dealership Rating
Employee Rating

Good service Warranty repair. Frank was very kind to my 18 year old son during this service repair. It is great to know our young adults will be treat fairly. More

by bstaylormail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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