Frank Johnson
Frank Johnson at Ford of Port Richey

Frank Johnson | Page 72

Ford Certified Service Advisor

Ford of Port Richey

10715 U.S. Highway 19
Port Richey, FL 34668

Contact Me
4.8
828 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

10 yrs, 10 mos

Specialties & Trainings

Ford Certifeid

Mitsubishi Certified

4.8

828 Reviews

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828 Reviews of Frank Johnson

September 09, 2018

Dealership Rating
Employee Rating

Very good! The service people are prompt to help as soon as I pull my car into the service garage.. Frank Johnson is very good at explaining what will be done to More

by trleggiere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ DeGiorgio

September 09, 2018

Dealership Rating
Employee Rating

Quality Service Excellent work, couldnt have asked for more. Job was completed faster than expected. Thank you to Frank and the techs for a quality job. You guys rock More

by JS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 08, 2018

Dealership Rating

Service was great. Took less time than expected. Frank Johnson was excellent. Will want him as my tech advisor every time. Well done, to all. More

by shakamom71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 02, 2018

Dealership Rating
Employee Rating

Not Perfect but they stand by their work Another great job by Ford of Port Richey, 1 minor issue in the process of being resolved. Thank you to Frank for helping to resolve the issue and maki More

by JS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2018

JS responded

Issue Resolved 5 stars

August 31, 2018

Dealership Rating
Employee Rating

Second Warranty Job Second warranty job was well done.Frank Johnson once again saw too it that my F-150 was well cared for. Happy with the work performed! More

by KF6634
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 30, 2018

Dealership Rating
Employee Rating

My service guy is always awesome Frank is an awesome Service Supervisor. He is always accommodating Nd knowledgeable. I was also there for a sales visit with Dennis. I was a littl More

by Denise Voorhies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis

August 29, 2018

Dealership Rating
Employee Rating

Go Ford we go for service and we are treated great. honest and freindly service. Frank is your go to person. he knows his stuff. great personality More

by jameslewis495
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 26, 2018

Dealership Rating
Employee Rating

Service is questionable lately Not nearly as good as it used to be. Over 2 hours for an oil change, really??? I won’t be returning... unfortunately. Done now More

by Ford Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Wollak , Damin Barth, TJ DeGiorgio, Donna Hall, Chrissy Schoendorf, Don Scripture

Aug 28, 2018

Ford of Port Richey responded

We apologize for the lengthy service time and will look into what we can do to shorten it in the future. Please send us an email if there's anything more you would like us to know. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

August 23, 2018

Dealership Rating
Employee Rating

Very efficient Quick oil change and tire rotation. I live in Tampa but I always get top notch service @ Port Richey Ford. Bill Currie Ford service paled in compariso More

by nmbr2ynkeefan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 21, 2018

Dealership Rating
Employee Rating

Could not fix the problem No charge when they could not duplicate the issue, still have the problem, but they did charge to look at it. Kept my car 4 days. More

by Janet Magowan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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