Frank Johnson | Page 78
Ford Certified Service Advisor
Ford of Port Richey
10715 U.S. Highway 19
Port Richey, FL 34668
Dealership Experience
11 yrs, 1 mo
Industry Experience
11 yrs, 1 mo
Specialties & Trainings
Ford Certifeid
Mitsubishi Certified
840 Reviews
Write a Review840 Reviews of Frank Johnson
June 05, 2018
One Slip Up I took my car in for an oil change and tire rotation and inspection of the tires as I was having a slow leak in one of the tires.before a long road tr I took my car in for an oil change and tire rotation and inspection of the tires as I was having a slow leak in one of the tires.before a long road trip. Since it was close to 30,000 miles they suggested several filters also be replaced. Everything was done quickly. However, soon after starting my trip the tire pressure warning came on. I had to refill the tire several times during the trip until I reached a location to have it inspected and repaired. It turns out there was a rivet embedded in the tire. Good thing I carry an emergency air pump in the car. More
June 05, 2018
Above & Beyond I was experiencing a loud rattle from the front end of my Mustang that was driving me crazy. The mechanic worked on it for two days, with no luck. I h I was experiencing a loud rattle from the front end of my Mustang that was driving me crazy. The mechanic worked on it for two days, with no luck. I have numerous after market items installed on the car. They began removing them one at a time until the noise disappeared. It was an after market windshield washer cap, that was rubbing against a support. They relocated the tank downward, problem solved. Thanks for your diligence. More
June 03, 2018
Friendly, Efficient, Professional. Frank Johnson did a phenomenal job coordinating in advance the various work & parts needed to insure that the service time was kept to a minimum. His Frank Johnson did a phenomenal job coordinating in advance the various work & parts needed to insure that the service time was kept to a minimum. His service & maintenance advice was also greatly appreciated. More
June 02, 2018
F250 Diesel Repair I have utilized Ford of Port Richey for the last 4 years as the sole service repair shop for my '08 Ford Diesel Truck. Chuck in the service departmen I have utilized Ford of Port Richey for the last 4 years as the sole service repair shop for my '08 Ford Diesel Truck. Chuck in the service department has always works on my truck and I am very confident in his abilities and I trust his judgement and insight on my truck repairs. Frank is my new service tech advisor and Frank communicated with me very well during the service and confusion of service on my truck. I will continue to have my truck seon coded by Ford of Port Richey and I recommend it to people I know with Ford diesels. More
Other Employees Tagged: Chuck is a very good Diesel mechanic and I completely trust his judgement and his abilities.
May 31, 2018
Changing oil I found Mr Johnson to be friendly and efficient, my car was done within an hour. It was also raining very hard and he offered for me to stay till the I found Mr Johnson to be friendly and efficient, my car was done within an hour. It was also raining very hard and he offered for me to stay till the rain was not coming down so hard. More
May 28, 2018
I always receive great service here Frank took excellent care of me during my recent service appointment. He was very courteous and got me in and out quickly, including fixing a recall Frank took excellent care of me during my recent service appointment. He was very courteous and got me in and out quickly, including fixing a recall issue. He even asked if I was hungry and took me back and offered me a hamburger off the grill. I have really been impressed with this dealerships service department since purchasing my vehicle there. More
May 28, 2018
Service team I've been coming to Ford of Port Richey since I purchased my Ford Fusion in 2010 and haven't been to any other place since with my vehicle, I've had I've been coming to Ford of Port Richey since I purchased my Ford Fusion in 2010 and haven't been to any other place since with my vehicle, I've had all my service including tires done at Ford of Port Richey and I've been very pleased with all of my visits there. Frank Johnson and his team took care of me on this last occasion and as always took care of me and my vehicles needs with great care. Thank you very much as always see you next service. More
Other Employees Tagged: Steve Wollak
May 26, 2018
Quick and efficient I live too far to go to the dealership where I purchased my truck, so I switched to Ford of Port Richey. I am glad I did. The staff was very friendly I live too far to go to the dealership where I purchased my truck, so I switched to Ford of Port Richey. I am glad I did. The staff was very friendly and professional. My truck was serviced and washed. Best of all, the price for an oil change and tire rotation was the same as if I were to do it myself, thanks to the coupons they mailed. I'll be sure to come back for the next service. More
May 21, 2018
Basic service A 940am appt for oil change and tire rotation that got done at 11:17am....a little long. Also there's a lot of enjoyed turn around and no one notifies A 940am appt for oil change and tire rotation that got done at 11:17am....a little long. Also there's a lot of enjoyed turn around and no one notifies the customers of changes. Disappointing. More
May 19, 2018
Oil change tire rotation Came in late Friday, happy I was able to get in for oil change, appreciate the effort and responsiveness to my schedule. I was greeted as we pulled ar Came in late Friday, happy I was able to get in for oil change, appreciate the effort and responsiveness to my schedule. I was greeted as we pulled around the corner. They were expecting me at 5:30 I got there about 15-20 minutes later. More

