Frank Johnson | Page 78

Service was great, their trade in offer, was not. I went in for service, and while I was there I decided to look around and see what they have to offer. I found a truck that matched mostly what I want I went in for service, and while I was there I decided to look around and see what they have to offer. I found a truck that matched mostly what I wanted, but wasn’t exact. They tried to work up some numbers, and the offer they gave me on my car for trade-in was about 3000 less than the book. I’m also glad this happened because I was able to look around and find a much better deal at another Ford dealership nearby in Brandon. The dealer fee at this dealership is astronomical and was one of the other reasons that I looked elsewhere. More

by thecypher0 Verified Customer Verified Customer

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Very pleasant I have used the parts service before and very satisfied with it. Would recommend dealership to anyone who asks. Had a f150truck and was happy with the I have used the parts service before and very satisfied with it. Would recommend dealership to anyone who asks. Had a f150truck and was happy with the response time with service. More

by LAKODA290 Verified Customer Verified Customer

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Ford knew exactly what was wrong and fixed great! They took my car in at the appointment time and told me it would be an hour and a half to install the valve sensor and it was exactly Rhett! Very plea They took my car in at the appointment time and told me it would be an hour and a half to install the valve sensor and it was exactly Rhett! Very pleased as they also checked all tires, fluids, and washed car. Extremely pleased with the service department. More

by katykatz54 Verified Customer Verified Customer

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Had a recall and they took me in right away. Frank was very good at getting me in and out when I showed up so I could get back to work. When picking my car up Frank had it ready and was very prom Frank was very good at getting me in and out when I showed up so I could get back to work. When picking my car up Frank had it ready and was very prompt on getting me out. The service was done and looks great. I am very happy with everything. More

by GLASSANDMIRRORCRAFTERS Verified Customer Verified Customer

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Pleasant!! Frank was very friendly and on time for my appointment. He told me how long the wait would be and explained what was done to repair the problem upon c Frank was very friendly and on time for my appointment. He told me how long the wait would be and explained what was done to repair the problem upon completion. I Was very satisfied with the service!! More

by gioswald Verified Customer Verified Customer

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One Slip Up I took my car in for an oil change and tire rotation and inspection of the tires as I was having a slow leak in one of the tires.before a long road tr I took my car in for an oil change and tire rotation and inspection of the tires as I was having a slow leak in one of the tires.before a long road trip. Since it was close to 30,000 miles they suggested several filters also be replaced. Everything was done quickly. However, soon after starting my trip the tire pressure warning came on. I had to refill the tire several times during the trip until I reached a location to have it inspected and repaired. It turns out there was a rivet embedded in the tire. Good thing I carry an emergency air pump in the car. More

by msgitaki Verified Customer Verified Customer

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Above & Beyond I was experiencing a loud rattle from the front end of my Mustang that was driving me crazy. The mechanic worked on it for two days, with no luck. I h I was experiencing a loud rattle from the front end of my Mustang that was driving me crazy. The mechanic worked on it for two days, with no luck. I have numerous after market items installed on the car. They began removing them one at a time until the noise disappeared. It was an after market windshield washer cap, that was rubbing against a support. They relocated the tank downward, problem solved. Thanks for your diligence. More

by BJWRIGHT Verified Customer Verified Customer

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Friendly, Efficient, Professional. Frank Johnson did a phenomenal job coordinating in advance the various work & parts needed to insure that the service time was kept to a minimum. His Frank Johnson did a phenomenal job coordinating in advance the various work & parts needed to insure that the service time was kept to a minimum. His service & maintenance advice was also greatly appreciated. More

by JLH2LIBERTY Verified Customer Verified Customer

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F250 Diesel Repair I have utilized Ford of Port Richey for the last 4 years as the sole service repair shop for my '08 Ford Diesel Truck. Chuck in the service departmen I have utilized Ford of Port Richey for the last 4 years as the sole service repair shop for my '08 Ford Diesel Truck. Chuck in the service department has always works on my truck and I am very confident in his abilities and I trust his judgement and insight on my truck repairs. Frank is my new service tech advisor and Frank communicated with me very well during the service and confusion of service on my truck. I will continue to have my truck seon coded by Ford of Port Richey and I recommend it to people I know with Ford diesels. More

by ALLABOUTME712004 Verified Customer Verified Customer

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Changing oil I found Mr Johnson to be friendly and efficient, my car was done within an hour. It was also raining very hard and he offered for me to stay till the I found Mr Johnson to be friendly and efficient, my car was done within an hour. It was also raining very hard and he offered for me to stay till the rain was not coming down so hard. More

by jarey45 Verified Customer Verified Customer

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