Frank Johnson | Page 79

Fast service The dealership has experienced and knowledgeable employees. Making the appointment with their online reservation is very easy. My car was completed an The dealership has experienced and knowledgeable employees. Making the appointment with their online reservation is very easy. My car was completed and they went above my expectations. More

by WHEMME64 Verified Customer Verified Customer

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Very good! When I brought my Focus in the a/c wasn't working. My service manager, Frank was very quick to get me a rental car and I was on my way in a timely man When I brought my Focus in the a/c wasn't working. My service manager, Frank was very quick to get me a rental car and I was on my way in a timely manner. My car was diagnosed and the compressor needed to be replaced. My car is now running cool. I have had Frank several times and he is very good More

by trleggiere Verified Customer Verified Customer

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Nothing done for 375.00 My check engine light came on I went to Ford because I heard They had superior service then I got charge 375 to take apart my engine to be told I nee My check engine light came on I went to Ford because I heard They had superior service then I got charge 375 to take apart my engine to be told I need a new engine not that it could be rebuilt nothing and then you guys wanted $9000 for the new Engine That I can get for 5000.00 all day long as well as 3,300 for install that I can get done for 1,500 to 2,000 anywhere else So basically I got charged $375 for y’all to do absolutely nothing I will never try y’all again and will be reviewing you on Every form of social media The guy who helped mewad The guy who helped me was actually its your Policies and price galging that sucks More

by RobbiePretzel Verified Customer Verified Customer

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My go to service department Once again Ford of Port Richey not only met but exceeded my expectations the service is professional the employees are friendly and helpful and I will Once again Ford of Port Richey not only met but exceeded my expectations the service is professional the employees are friendly and helpful and I will continue to use them for all my service needs. More

by MAWILSON59 Verified Customer Verified Customer

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Schedule problems I called to schedule oil change appointment on Monday at 8:30 a m left my name and number because the person, Missy was covered up I was told. Called I called to schedule oil change appointment on Monday at 8:30 a m left my name and number because the person, Missy was covered up I was told. Called back at 11. On Tuesday I called again because I had not gotten a call back. Told still busy so I said just put the service manager on the line..,.all at once Missy was on the line scheduling it. Time 1 on Wednesday, pulled in at 12:50 to a long line got checked in at about 1:25. Waiting room no seats, got car done about 3:30. Frank service advisor said call him next time. More

by CCBARBIN Verified Customer Verified Customer

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Frank I had Frank who was in a bad mood since I walked in. There was an issue with scheduling or something which was out of my power but i still received ma I had Frank who was in a bad mood since I walked in. There was an issue with scheduling or something which was out of my power but i still received major attitude for it. He argued with a co-worker in front of me and then snatched my Keys away. I didn't have a great experience and will avoid Frank if I ever come back to New Port Richey Ford. More

by BEANYBABY33 Verified Customer Verified Customer

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Very Satisfied Port Richey Ford has completed all the maintenance on my 2013 Ford Fusion. They've always treated me very well, and kept me informed as the process go Port Richey Ford has completed all the maintenance on my 2013 Ford Fusion. They've always treated me very well, and kept me informed as the process goes along. I have nothing but High Praise for their staff and their mechanics. And I already recommend anyone that ask to buy a Ford and use Port Richey Ford service department. More

by motresa0547 Verified Customer Verified Customer

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Amazing people The people n service were amazing. Sweet kind n to the point. They were accommodating and just out right amazing. The truck was checked completely and The people n service were amazing. Sweet kind n to the point. They were accommodating and just out right amazing. The truck was checked completely and never had an issue. We will be back. More

by DEGRAWVICTORIAL Verified Customer Verified Customer

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Outstanding Service Friendly & Professiinal - Oustsnding Customer Sevice ;-)) Took my apt. @ the last minute and fit me in. I give this dealer A A A A A rating Friendly & Professiinal - Oustsnding Customer Sevice ;-)) Took my apt. @ the last minute and fit me in. I give this dealer A A A A A rating More

by Justhumbs Verified Customer Verified Customer

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Exceptional Sevice!! Brought my 2012 Ford focus in for a transmission issue. My service writer Frank Johnson provided me with quick accurate descriptions of what was wron Brought my 2012 Ford focus in for a transmission issue. My service writer Frank Johnson provided me with quick accurate descriptions of what was wrong and had the car back in less than 24 hours with all repairs done to satisfaction. Mr. Johnson's high level of communication and courtesy goes alongway with making you feel comfortable about choosing Ford of Port Richey. More

by sbookie3 Verified Customer Verified Customer

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