Frank Johnson | Page 79

I always receive great service here Frank took excellent care of me during my recent service appointment. He was very courteous and got me in and out quickly, including fixing a recall Frank took excellent care of me during my recent service appointment. He was very courteous and got me in and out quickly, including fixing a recall issue. He even asked if I was hungry and took me back and offered me a hamburger off the grill. I have really been impressed with this dealerships service department since purchasing my vehicle there. More

by spressiv97 Verified Customer Verified Customer

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Service team I've been coming to Ford of Port Richey since I purchased my Ford Fusion in 2010 and haven't been to any other place since with my vehicle, I've had I've been coming to Ford of Port Richey since I purchased my Ford Fusion in 2010 and haven't been to any other place since with my vehicle, I've had all my service including tires done at Ford of Port Richey and I've been very pleased with all of my visits there. Frank Johnson and his team took care of me on this last occasion and as always took care of me and my vehicles needs with great care. Thank you very much as always see you next service. More

by TLAVENDER740 Verified Customer Verified Customer

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Quick and efficient I live too far to go to the dealership where I purchased my truck, so I switched to Ford of Port Richey. I am glad I did. The staff was very friendly I live too far to go to the dealership where I purchased my truck, so I switched to Ford of Port Richey. I am glad I did. The staff was very friendly and professional. My truck was serviced and washed. Best of all, the price for an oil change and tire rotation was the same as if I were to do it myself, thanks to the coupons they mailed. I'll be sure to come back for the next service. More

by Carlos23 Verified Customer Verified Customer

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Basic service A 940am appt for oil change and tire rotation that got done at 11:17am....a little long. Also there's a lot of enjoyed turn around and no one notifies A 940am appt for oil change and tire rotation that got done at 11:17am....a little long. Also there's a lot of enjoyed turn around and no one notifies the customers of changes. Disappointing. More

by TRACYH65 Verified Customer Verified Customer

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Oil change tire rotation Came in late Friday, happy I was able to get in for oil change, appreciate the effort and responsiveness to my schedule. I was greeted as we pulled ar Came in late Friday, happy I was able to get in for oil change, appreciate the effort and responsiveness to my schedule. I was greeted as we pulled around the corner. They were expecting me at 5:30 I got there about 15-20 minutes later. More

by CHERYL_MATHLOUTHI Verified Customer Verified Customer

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Great experiance Service adviser Franklin Johnson took great care to explain the services performed , cost and time needed. Visit was pleasant and hassle free. Great j Service adviser Franklin Johnson took great care to explain the services performed , cost and time needed. Visit was pleasant and hassle free. Great job by all. More

by wwertz Verified Customer Verified Customer

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Continue to offer great service Brought our car in to check the batter and alternator. Replaced the batter for a reasonable piece and completed quickly. Frank is a great service advi Brought our car in to check the batter and alternator. Replaced the batter for a reasonable piece and completed quickly. Frank is a great service advisor and always provide excellent customer service. More

by mfernandes11481 Verified Customer Verified Customer

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Great work! The staff at Ford New Port Richey are nothing short of amazing! I always feel welcomed when I go there, and I don’t think you can beat the prices. The staff at Ford New Port Richey are nothing short of amazing! I always feel welcomed when I go there, and I don’t think you can beat the prices. More

by gsaintv Verified Customer Verified Customer

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Oil change The service writers are the most helpful Frank Johnson really takes care of our vehicles we've owned 4- f250, 2 explorers, a sport track and 2-1930 The service writers are the most helpful Frank Johnson really takes care of our vehicles we've owned 4- f250, 2 explorers, a sport track and 2-1930 model A's. We buy amarican made cars! More

by timhowells29 Verified Customer Verified Customer

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Completely terrible Took my 2017 f150 4x4 in because the 4x4 wasn't engaging, was told that my warranty was void because of a front leveling kit ( I purchased from Ford ) Took my 2017 f150 4x4 in because the 4x4 wasn't engaging, was told that my warranty was void because of a front leveling kit ( I purchased from Ford ) had caused my actuators to fail. And that I had a torn ball joint boot that also wasn't covered. I ended up taking it to a real Ford repair shop who did the repairs completely under warranty same day, Mark Stults from Flammer Ford took care of my vehicle when Ford of port richey tried charging me. Wouldn't take anything back to this dealer. More

by Mekanicnine Verified Customer Verified Customer

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