Frank Johnson | Page 79

Great experiance Service adviser Franklin Johnson took great care to explain the services performed , cost and time needed. Visit was pleasant and hassle free. Great j Service adviser Franklin Johnson took great care to explain the services performed , cost and time needed. Visit was pleasant and hassle free. Great job by all. More

by wwertz Verified Customer Verified Customer

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Continue to offer great service Brought our car in to check the batter and alternator. Replaced the batter for a reasonable piece and completed quickly. Frank is a great service advi Brought our car in to check the batter and alternator. Replaced the batter for a reasonable piece and completed quickly. Frank is a great service advisor and always provide excellent customer service. More

by mfernandes11481 Verified Customer Verified Customer

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Great work! The staff at Ford New Port Richey are nothing short of amazing! I always feel welcomed when I go there, and I don’t think you can beat the prices. The staff at Ford New Port Richey are nothing short of amazing! I always feel welcomed when I go there, and I don’t think you can beat the prices. More

by gsaintv Verified Customer Verified Customer

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Oil change The service writers are the most helpful Frank Johnson really takes care of our vehicles we've owned 4- f250, 2 explorers, a sport track and 2-1930 The service writers are the most helpful Frank Johnson really takes care of our vehicles we've owned 4- f250, 2 explorers, a sport track and 2-1930 model A's. We buy amarican made cars! More

by timhowells29 Verified Customer Verified Customer

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Completely terrible Took my 2017 f150 4x4 in because the 4x4 wasn't engaging, was told that my warranty was void because of a front leveling kit ( I purchased from Ford ) Took my 2017 f150 4x4 in because the 4x4 wasn't engaging, was told that my warranty was void because of a front leveling kit ( I purchased from Ford ) had caused my actuators to fail. And that I had a torn ball joint boot that also wasn't covered. I ended up taking it to a real Ford repair shop who did the repairs completely under warranty same day, Mark Stults from Flammer Ford took care of my vehicle when Ford of port richey tried charging me. Wouldn't take anything back to this dealer. More

by Mekanicnine Verified Customer Verified Customer

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Fantastic Service! AAA+++ I got the pleasure of working with Frank, the Assistant Manager. He was wonderful. He made sure I got home, got me a rental car when my car was go I got the pleasure of working with Frank, the Assistant Manager. He was wonderful. He made sure I got home, got me a rental car when my car was going to be unexpectedly there for longer than expected. The best part was I got my car back three days ahead of time! The mechanic (wish I knew his name to mention) stayed on his days off to get my car finished. They all went above and beyond, and I would recommend them to everyone. A big thanks to all of you. More

by CERTY04605 Verified Customer Verified Customer

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Fast reliable service Excellent work coordinating with my out of state warranty company! I will most certainly bring all my warranty work to New Port Richey Ford. Thank y Excellent work coordinating with my out of state warranty company! I will most certainly bring all my warranty work to New Port Richey Ford. Thank you More

by ROBER.J.FIELDER Verified Customer Verified Customer

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respectful, courteous, great communication Greeted upon arrival by Frank Johnson who was respectful, courteous, and exhibited great communication .Took time to answer all my questions and addre Greeted upon arrival by Frank Johnson who was respectful, courteous, and exhibited great communication .Took time to answer all my questions and address concerns. ThanksFrank More

by spk2g Verified Customer Verified Customer

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Friendly, personal attention,F professional Frank, my service representative introduced me to Brad, the sales representative who also was friendly, personable, and extremely profesdional. The pr Frank, my service representative introduced me to Brad, the sales representative who also was friendly, personable, and extremely profesdional. The process took much longer than customary as my credit union & banks took longer than usual. He remained patient & offered me bottled water & even sandwiches frim JJ Subs. More

by SIMONHEBERT.2013 Verified Customer Verified Customer

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Franklin Always does an excellent job Franklin Always provides GREAT customer service and he is very informative to us.He really takes care of the customer. He provides 5 STAR service and Franklin Always provides GREAT customer service and he is very informative to us.He really takes care of the customer. He provides 5 STAR service and I would recommend others to get service at the Ford of NEW PORT RICHEY as Long as FRANK is here. More

by ewfsw1214 Verified Customer Verified Customer

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