Frank Johnson | Page 80

respectful, courteous, great communication Greeted upon arrival by Frank Johnson who was respectful, courteous, and exhibited great communication .Took time to answer all my questions and addre Greeted upon arrival by Frank Johnson who was respectful, courteous, and exhibited great communication .Took time to answer all my questions and address concerns. ThanksFrank More

by spk2g Verified Customer Verified Customer

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Friendly, personal attention,F professional Frank, my service representative introduced me to Brad, the sales representative who also was friendly, personable, and extremely profesdional. The pr Frank, my service representative introduced me to Brad, the sales representative who also was friendly, personable, and extremely profesdional. The process took much longer than customary as my credit union & banks took longer than usual. He remained patient & offered me bottled water & even sandwiches frim JJ Subs. More

by SIMONHEBERT.2013 Verified Customer Verified Customer

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Franklin Always does an excellent job Franklin Always provides GREAT customer service and he is very informative to us.He really takes care of the customer. He provides 5 STAR service and Franklin Always provides GREAT customer service and he is very informative to us.He really takes care of the customer. He provides 5 STAR service and I would recommend others to get service at the Ford of NEW PORT RICHEY as Long as FRANK is here. More

by ewfsw1214 Verified Customer Verified Customer

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Short notice My ford needed it boil changed, and I was very near the dealership, so I called and they were able to take me in almost immediately. That was really a My ford needed it boil changed, and I was very near the dealership, so I called and they were able to take me in almost immediately. That was really appreciated and it made my oriole changed, and I was very clear the dealership, so I called and they were able to almost immediately. Really appreciated and it made my life much easier. Nice people easy to deal with. More

by BGAL Verified Customer Verified Customer

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Quick seevice Scheduled an oil change along with an alignment...... Quick courts service..... It’s always a pleasure doing business with Frank....the service was Scheduled an oil change along with an alignment...... Quick courts service..... It’s always a pleasure doing business with Frank....the service was done quickly and professionally.... Thanks More

by GARY149 Verified Customer Verified Customer

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Fast service The dealership has experienced and knowledgeable employees. Making the appointment with their online reservation is very easy. My car was completed an The dealership has experienced and knowledgeable employees. Making the appointment with their online reservation is very easy. My car was completed and they went above my expectations. More

by WHEMME64 Verified Customer Verified Customer

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Very good! When I brought my Focus in the a/c wasn't working. My service manager, Frank was very quick to get me a rental car and I was on my way in a timely man When I brought my Focus in the a/c wasn't working. My service manager, Frank was very quick to get me a rental car and I was on my way in a timely manner. My car was diagnosed and the compressor needed to be replaced. My car is now running cool. I have had Frank several times and he is very good More

by trleggiere Verified Customer Verified Customer

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Nothing done for 375.00 My check engine light came on I went to Ford because I heard They had superior service then I got charge 375 to take apart my engine to be told I nee My check engine light came on I went to Ford because I heard They had superior service then I got charge 375 to take apart my engine to be told I need a new engine not that it could be rebuilt nothing and then you guys wanted $9000 for the new Engine That I can get for 5000.00 all day long as well as 3,300 for install that I can get done for 1,500 to 2,000 anywhere else So basically I got charged $375 for y’all to do absolutely nothing I will never try y’all again and will be reviewing you on Every form of social media The guy who helped mewad The guy who helped me was actually its your Policies and price galging that sucks More

by RobbiePretzel Verified Customer Verified Customer

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My go to service department Once again Ford of Port Richey not only met but exceeded my expectations the service is professional the employees are friendly and helpful and I will Once again Ford of Port Richey not only met but exceeded my expectations the service is professional the employees are friendly and helpful and I will continue to use them for all my service needs. More

by MAWILSON59 Verified Customer Verified Customer

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Schedule problems I called to schedule oil change appointment on Monday at 8:30 a m left my name and number because the person, Missy was covered up I was told. Called I called to schedule oil change appointment on Monday at 8:30 a m left my name and number because the person, Missy was covered up I was told. Called back at 11. On Tuesday I called again because I had not gotten a call back. Told still busy so I said just put the service manager on the line..,.all at once Missy was on the line scheduling it. Time 1 on Wednesday, pulled in at 12:50 to a long line got checked in at about 1:25. Waiting room no seats, got car done about 3:30. Frank service advisor said call him next time. More

by CCBARBIN Verified Customer Verified Customer

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