Frank Johnston

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by Louiedavid5 Verified Customer Verified Customer

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I had already talked to a bank prior to coming in about a vehicle I liked. The bank and I had an agreement on a loan amount and speculation of the agreement. Once in the dealership I told the sales manager S vehicle I liked. The bank and I had an agreement on a loan amount and speculation of the agreement. Once in the dealership I told the sales manager Sam that but he continued to pressure me to have him contact a bank for the financing. Reluctantly I agreed during Sam's questions I told him again I would rather just wait and go through my own bank again, he pretty much just ignored what I said and continued with the loan application. I told Sam a couple of times during the whole process that the banker/loan manager I had talked to said I just needed a purchase agreement and she would handle the financing due to needing to add my wife to the loan and my previous loan. Sam repeatedly told me she didn't know what she was talking about and that would just make things more complicated. Sam submitted the loan application through my original bank anyway and got the approval for my vehicle. I already frustrated at this point should have just left but I finished the purchase, once in the office Sam had added the mechanical warranty and GAP insurance on to the loan amount without ever asking me. I told the finance guy just to forget about it and I would cancel it at a later date. Several days later now after the purchase, my bank calls me and ask me to come in. Turns out Sam didn't know what he was doing and he should have listened to me about just waiting. Since I had an prior agreement with the actual bank they financed through he messed something up and the bank had to rewrite the loan. Thankfully this time since going through the actual bank I didn't have anyone sneaking extra price gouges that I didn't ask for and got to choose if I wanted any extra coverages. To end off I really like my vehicle I purchased that's the only reason I went through this much of a hassle but I'll never return as a customer with the way I was treated. More

by z116 Verified Customer Verified Customer

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My Salesman ok but the manager that drove my truck was very helpful and willing to work with me on alot was smooth and easy very helpful and willing to work with me on alot was smooth and easy More

by michaelodenwald0812 Verified Customer Verified Customer

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Felt comfortable while we where there And was ask not one time or even two times if we needed anything time or even two times if we needed anything More

by sheppard76llc Verified Customer Verified Customer

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Third Lakeside purchase. Kyle will treat you right and make sure you’re satisfied with your decision. Kyle will treat you right and make sure you’re satisfied with your decision. More

by matts71 Verified Customer Verified Customer

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Fast quick and simple Andy was honest and an awesome guy and got me the best deal for the car I choose and Frank was quick and a good guy when getting the loan papers ready fantastic experience with lakesid and got me the best deal for the car I choose and Frank was quick and a good guy when getting the loan papers ready fantastic experience with lakeside I would recommend more people to go to lakeside. More

by raylabshay21 Verified Customer Verified Customer

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I now belong to a Corvette group C6 Corvettes and recommend your dealership to anyone looking for a C6 or any Corvette recommend your dealership to anyone looking for a C6 or any Corvette More

by DONALDLLALLEN1955 Verified Customer Verified Customer

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The Lakeside Service department practices customer service as it should be. Abby (mgr) and Evan are good people, and are sufficiently empowered to deliver for the customer. service as it should be. Abby (mgr) and Evan are good people, and are sufficiently empowered to deliver for the customer. More

by aikinsj Verified Customer Verified Customer

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I think it' was needed worked on before I bought and left so I got stuck with it and and drove 2miles and got burned on what was not able to not sure how to handle it and being on s,s,I hardly know what or so I got stuck with it and and drove 2miles and got burned on what was not able to not sure how to handle it and being on s,s,I hardly know what or how to make and keep a good attitude and keep a positive attitude More

by gltroyer54 Verified Customer Verified Customer

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They did a great job finding all the different gm incentives. This is the second vehicle I have purchased from them in the last 6 months. incentives. This is the second vehicle I have purchased from them in the last 6 months. More

by spencer_troy Verified Customer Verified Customer

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