Frank Lacey | Page 13

Total satisfaction. Luis Gonzales was very knowledgeable & courteous. This was the best car buying experience ever for me. Frank the sales manager was excellent and I n Luis Gonzales was very knowledgeable & courteous. This was the best car buying experience ever for me. Frank the sales manager was excellent and I never felt pressured. I would highly recommend Parks Ford of Wesley Chapel to all my friends and family. More

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The Perfect Automobile Dealership We've been dealing with Parks Ford for several years now, and have always experienced a feeling of satisfaction with our purchases. The knowledge, cou We've been dealing with Parks Ford for several years now, and have always experienced a feeling of satisfaction with our purchases. The knowledge, courtesy, and desire to help, shown by the staff, is truly exceptional. We used to dread the car buying process, but that is no longer the case. This dealership really seems to value our business. Thanks to employees like Frank Lacey, Robert Vido, Will Smith, and Paul Stokes, we've found a new home for our automotive needs. Thank you to the Owners of Parks Ford for building what can truly be called a "Family" Dealership. More

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Great experience! I had an excellent experience at Parks Ford of Wesley Chapel today. They were very nice and not your typical sales team. I feel like I got a great dea I had an excellent experience at Parks Ford of Wesley Chapel today. They were very nice and not your typical sales team. I feel like I got a great deal and was treated with extreme respect throughout the process. More

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Great customer service, friendly and helpful staff After an unpleasant experience the evening before at another dealership (who we had been faithful customers of for almost 15 years) we went to Parks F After an unpleasant experience the evening before at another dealership (who we had been faithful customers of for almost 15 years) we went to Parks Ford of Wesley Chapel at the recommendation of my father. He was pleased with his F150 purchase last month and said to give them a try. We were immediately greeted by a smiling Sarita Rangar. We explained our experience the previous evening to her. She was very professional in never saying anything negative about her competitor when we discussed what had happened to us. She was very helpful in our search for our new vehicle. Sarita spent time with us to determine exactly what we were looking for in a vehicle. After consulting with her manager, Frank Lacey, they were able to find a Ford Explorer in their inventory that met all of our needs and wishes. Sarita was very knowledgeable in the SUV's features and went out of her way to be sure every question was answered. Carlos Gonzalez did the paperwork quickly yet thoroughly so that we were on our way home with our new Explorer in just a couple of hours instead off all day as has happened to us in the past. We couldn't have asked for a better experience purchasing a new SUV than we had at Parks Ford of Wesley Chapel. We would highly recommend that anyone considering a Ford product give Sarita, Frank and Carlos a chance to show them how enjoyable buying a vehicle can be. They were informative, helpful and courteous without ever being pushy. True professionals who are a pleasure to deal with. More

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Sell, Sell, Sell! With a dream car in mind I walked into Parks and easily derailed by the enormous stock they have on hand. Working with Robert Stephens originally, he With a dream car in mind I walked into Parks and easily derailed by the enormous stock they have on hand. Working with Robert Stephens originally, he worked with me diligently to provide as many choices available to my desires but failed to land the deal due to a set of rims. Enters Frank Lacey - Mr. Lacey knew "exactly what I wanted" and appeared to find any type of description we offered tiresome. After several attempts by us to provide the exact VIN number of the vehicle we were pursuing or by showing him pictures of the vehicle, Mr. Lacey had a vehicle transferred in from another dealership only to find the vehicle was not same vehicle I desired. My husband waited at that dealership for 9 hours only to be showed a vehicle that was incorrect. With no apology for the error from Mr. Lacey (only an apology offered by Robert Stephens, which this was not Robert's mistake to apologize for) and no desire adjust the price of a demo car I left empty handed. The staff just seems too eager to push the customer out the door with something - anything - and not caring whether it is a vehicle they preferred. They appear to be trying to one of the big Ford dealerships here in Florida like Brandon Ford and Elder Ford. They have a lot to learn before they can claim that crown. More

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Honest Sales! I can't say enough about Jay and the rest of the staff at Parks Ford. They made sure our request honored and that we were in the best fit for our fam I can't say enough about Jay and the rest of the staff at Parks Ford. They made sure our request honored and that we were in the best fit for our family. More

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Superior New Car Buying Experience Its hard to put into words how impressed I am with this dealership and the customer service provided by everyone I came in contact with. The first th Its hard to put into words how impressed I am with this dealership and the customer service provided by everyone I came in contact with. The first thing that impressed me was the way Dorian Sinclair showed me every little detail in the new Ford Edge I was interested in. He has a real passion for his job and took time to answer any question I had and informed me of many details I wouldn't know to ask. I feel I got an excellent price on my new car and believe me, I did a lot of homework and visited other Ford dealers, but none could compare to Parks Ford! I drove from Clearwater and I will recommend Dorian Sinclair and Parks Ford to all my friends. We are an active duty military family and this was my first time purchasing without my husband present, it couldn't have gone smoother, and I love the military rebate they offer! Thanks Dorian and Parks Ford! More

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Welcomed and Relaxed We have bought few new cars that are all Fords throughout the years and always leave there with a happy face. We live in Holiday and drove almost an h We have bought few new cars that are all Fords throughout the years and always leave there with a happy face. We live in Holiday and drove almost an hr to get there but very worth it. Our salesman Dorian Sinclair sold us both times a brand new car. Everyone there makes you feel very comfortable and are friendly. Carlos Gonzalez explains all the financing and makes everything easy to understand.. I highly recommend Parks Ford of Wesley Chapel. Awesome people !!!!!!!! More

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Car Buying Made Easy Jim Smith was amazing and Carlos Ridriguez made the financial side smooth. Boys gentlemen even helped entertain our 8year old son who was along for th Jim Smith was amazing and Carlos Ridriguez made the financial side smooth. Boys gentlemen even helped entertain our 8year old son who was along for the experience. We went in looking to purchase a car for our oldest son. Jim was attentive and made suggestions to fit our needs. We have now purchased all 3 of our cars from Parks Ford and will continue to do so in the future. More

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Great car buying experiance Jay Acevedo at Parks Ford did an incredible job locating the vehicle that met my specs and more importantly price. Never felt pressured or hassled as Jay Acevedo at Parks Ford did an incredible job locating the vehicle that met my specs and more importantly price. Never felt pressured or hassled as I did with other Ford dealers during my search. Cannot be more pleased. More

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