Frank Lacey | Page 14

2014 stx Robert worked very hard to find us the right truck in our price range. Frank was very friendly and helpful in working the deal out. Robert worked very hard to find us the right truck in our price range. Frank was very friendly and helpful in working the deal out. More

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Great overall experience. Sarita was knowlegeable and very helpfull. She was with me until the end. Made a good effort in bringing up all of my questions and concerns. Frank an Sarita was knowlegeable and very helpfull. She was with me until the end. Made a good effort in bringing up all of my questions and concerns. Frank and Will did a good job as well. More

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Job well done Sarita is awesome she help me to the end and was thier for me to make sure everything pulled through, awsome team Frank keep up the good work... Sarita is awesome she help me to the end and was thier for me to make sure everything pulled through, awsome team Frank keep up the good work... They always say hard work pays off and it did thanks once again for helping me sarita and Mike I will let my family and friends know about this car dealership.... More

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Outstanding Service George, Frank, Paul, and Jeff Wilder were outstanding in assisting me in the purchase of 2016 Ford Mustang Convertable.. I have been buying cars fro George, Frank, Paul, and Jeff Wilder were outstanding in assisting me in the purchase of 2016 Ford Mustang Convertable.. I have been buying cars from Parks (Heritage) for 20 years. I used to dread buying a car and since I started buying , from Parks ,it has been a pleasure, George and Frank made the buying process easy . Paul was great to work with in the financial area and Jeff , I have delt with on parts for my previous parks cars. And one of the main reasons I buy from PARKs. Thank you Parks Ford for a wonderful experience . John Hern More

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Great Dealership Having done this a few times over my 53 years, this was by far the best car shopping experience I've ever had. Serita Rangar,Frank, and the rest of t Having done this a few times over my 53 years, this was by far the best car shopping experience I've ever had. Serita Rangar,Frank, and the rest of the staff made this my sons best Christmas ever. Thanks Parks Ford. More

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Easy buying a Certified Pre-Owned Fusion I got a certified pre-owned Ford Fusion from the kind folks of Parks Ford of Wesley Chapel. I was referenced to their dealerships by one of the family I got a certified pre-owned Ford Fusion from the kind folks of Parks Ford of Wesley Chapel. I was referenced to their dealerships by one of the family owners of Parks Auto Group and living in Miami, was surprised by how smooth everything went. Shane and Frank were who I dealt with principally and were very professional and NOT PUSHY! The car was shipped down from Wesley Chapel in a matter of hours (although I wish for slightly cheaper) and was in the exact condition as seen depicted in the photos. More

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NOT THIS DEALERSHIP! After four visits to PARK we signed an agreement to purchase a pre owned vehicle. We were told we had to take delivery that night so asked to speak wi After four visits to PARK we signed an agreement to purchase a pre owned vehicle. We were told we had to take delivery that night so asked to speak with the finance department. We were told he would be "tied up for quite a while" and directed to go home and apply on line which we did. Pick up for the vehicle was arranged, confirmed by Frank Lacey and on the morning of the pick up an e mail confirming everything was received. Five minutes later we got a phone call stating the car had been sold! Later that day we were offered an older vehicle for more money. I wonder what happened here? A bait and switch? We were told to take our business elsewhere because of OUR bad behavior. Again, we had a SIGNED AGREEMENT and only did what we were instructed to do. This is the second questionable dealing with PARK this year. Please know our salesman was Jesus Vander-henst was wonderful, it is the management that has the problem. However, we feel we would not have been talked to or treated like we were had my husband been with us. More

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Great experience buying a new car My wife and i first meet Frank Lacey, who then placed us in the great hands of Robert Vido. Robert listen to are wants and needs, then showed us are My wife and i first meet Frank Lacey, who then placed us in the great hands of Robert Vido. Robert listen to are wants and needs, then showed us are options within the Ford line. During the test drive he was full of great knowledge and also keep the conversation going. Once we had decided on are choice of a Edge, Frank and him worked with us to make sure that we let your dealership happy, with the great car and great deal that we had just purchased. Car buying is not my wife's favorite thing to do, but Robert and Frank even kept her happy!!!!! Lastly Chris Ferris, made the money side go very quickly and he made sure that we know, what we were signing. More

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Taking Ownership the RIGHT way I purchased a Fiat from the Parks Brand about 10 months ago, and unfortunately have been very unhappy on several levels (I'll spare the details). Eve I purchased a Fiat from the Parks Brand about 10 months ago, and unfortunately have been very unhappy on several levels (I'll spare the details). Eventually, I had enough! I reached out to Parks Ford (their sister dealership) and told my story and asked for help. I let them know that I understand they do not 'owe' me any favors, as this is a Fiat problem, but that I wanted to see if they could help. Immediately, Frank Lacey, the Sales Manager, took full ownership and responsibility for my 'PARKS' experience. Frank connected me with Ray, my new salesman, and together we worked out the most amazing deal! I can assure you, in my 20+ years of purchasing cars, I have never walked out of a dealership feeling so confident about my purchase, and pleased with my experience. To put a cherry on top, I love their Service Department, I had used them for several Fiat issues in the recent months, and Will Smith always had a smile on his face, and the true desire to listen to the issues and help me get everything resolved. Even if I do have to take my BRAND NEW FORD into the shop for Service, I know they are going to take care of me, and my car! Thank you, Parks Ford for making me feel valuable and appreciated! Oh yeah, I even sent my best friend to Parks Ford this weekend, and, well, she LOVES her new Ford too! More

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friendly knowledgable people. I have been doing buisiness with Parks for many years. Good people, great service. This is my second purchase from Parks, and I have serviced my Fords I have been doing buisiness with Parks for many years. Good people, great service. This is my second purchase from Parks, and I have serviced my Fords there since they opened. More

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