Frank Lacey | Page 20

I have enjoyed dealing with the both the sales and service staff. I started in 2010 and have bought or leased, or referred some who have bought, 9 cars so far. I have a great rapport with Frank Lacey, service staff. I started in 2010 and have bought or leased, or referred some who have bought, 9 cars so far. I have a great rapport with Frank Lacey, Robert Vido and the entire service group. More

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It was a relatively easy buying process with not too much haggling. They had the truck that I wanted with the features I desired and the staff was very reasonable and accommodating. Ricky Pritzlaff was my sa haggling. They had the truck that I wanted with the features I desired and the staff was very reasonable and accommodating. Ricky Pritzlaff was my sales consultant and did a great job and everyone i encountered overall at the dealership was friendly. I would recommend them to a friend or family member! More

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Devin was great - he never pushed us, was very polite, listened to and addressed our needs, and we didn't feel at any point in time like he tried to pull the wool over our eyes. He came across as a very h listened to and addressed our needs, and we didn't feel at any point in time like he tried to pull the wool over our eyes. He came across as a very honest, reliable person, which is what you want when you are buying a car. The same thing went for Frank - he came by to greet us and spend some time with us, which made us feel valued and appreciated. Carlos was very good as well: he communicated clearly on our options, and provided clear and honest responses to our questions. More

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We went to the Parks dealership simply to look at the new Ford Explorers. From the very beginning of our visit we were welcomed by a very warm greeting by manager, Frank Lacey. We were introduced to salesm Ford Explorers. From the very beginning of our visit we were welcomed by a very warm greeting by manager, Frank Lacey. We were introduced to salesman David Bonsey who took us for a test drive and explained all of the various features on the Explorer. He was very helpful. The entire process was very thoughtful and not pushy. David has a great demeanor and truly listened to our concerns and needs. Again, we were not going to buy that Sunday! After a brief overview and David's request that we see what the dealership could do on our trade in etc, we told him to run a proposal for us. After a meaningful conversation with David and then Frank, we decided to purchase the Explorer. I truly feel that we received a fair trade in value and a fair overall price for the Explorer. We would not have purchased the vehicle if I felt pressured or the "normal" car sales process that I have encountered in the past at other dealerships. (I have purchased around 15 cars in my life including Lexus and BMW) This was the best experience that I have ever had in purchasing a vehicle! I will recommend this dealership and David and Frank to friends. Thank you for the experience and patience in dealing with us. That did the deal. Oh and did I mention, we were not going to buy an Explorer that day...only there to test drive and look at them. More

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The overall experience was very good. I had some pricing issues that I was concerned about and it was handled diplomatically and to my satisfaction. The concern and respect offered to me was of the highest issues that I was concerned about and it was handled diplomatically and to my satisfaction. The concern and respect offered to me was of the highest quality. From the Receptionist to the Sales manager in the store everyone was cheerful helpful and courteous. I would like to thank Paul Stokes for professionalism during the post negotions. I would like to especially thank Robert Vido for his cheerful knowledgable service. He was a pleasure to work with before during and after the sale. He knows the product very well and is patient in sharing all aspects of the car and its features. We have had the Fusion for 2 days and are still getting used to it but it is a fun and safe experience to date. More

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i've been using your dealership for service for several years,and have always been pleased.The staff in the service area have been great people to do business with. I've been looking at the interne several years,and have always been pleased.The staff in the service area have been great people to do business with. I've been looking at the internet @ cars .com and found a truck that was about what I wanted.So as I was waiting for my truck to be serviced I walked down the hallway and ran into Will Bozeman and asked him if he could point me out to the internet managers office.Not knowing that Will was the internet manager.I told him I had found this truck at Adkins Ford in Fort Meade fl.and wondered if we could do business,he assured me we could.And now I'm driving my new truck.The experience was good this dealership has made a strong turnaround.You have kept the good people and got rid of the ones that didn't need to be there.Of was course you never get the deal you want you just hope the vehicle you purchased was made on tuesday orwednesday. Thank you so much this was a good experience! You've got good people, fun people ,that look out for the customer and their dealership. thanks pat leary More

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The Sales rep David Bonsey was excellent - as well as the whole sales team. He listened to my needs and worked to help me get my needs met without being a pushy stereotypical car salesman. Everyone at the whole sales team. He listened to my needs and worked to help me get my needs met without being a pushy stereotypical car salesman. Everyone at the dealership was outstanding. Even though I had a more cost effective deal at Toyota I came back to purchase here as I felt more comfortable with the Parks team. Definitely would recommend Parks - as well as I probably will be back next year to buy a car for my other daughter. More

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I have been thinking of getting a new car was not really sure if I wanted to or not. Stoped by Parks Ford just to look. A very nice gentalman stop us and asked if we needed help, he said i dont work here bu sure if I wanted to or not. Stoped by Parks Ford just to look. A very nice gentalman stop us and asked if we needed help, he said i dont work here but I'll get you some one. He didnot not even make it to the door and a young man came out and asked if we needed help. His name is Ken Basteiro. We told him what I was looking for and started showing us the cars. After a while we meet Frank Lacey he joined in the conversation. Lastly was Carlos Gonzalez . I rated this dealership high because the staff are very knowledgeable, very helpful,they work with you to get you what you want . I will by my next new car here also. Thank You very much for taking such good care of me. Valarie Erminelli More

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Frank Lacey and George Dybowski were courteous and professional throughout our truck purchase and worked to answer all of our questions and concerns. Frank and George earned our business through their professional throughout our truck purchase and worked to answer all of our questions and concerns. Frank and George earned our business through their commitment to customer service and product knowledge. Our experience at the dealership was much more enjoyable than at other dealerships. More

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When we started "car shopping" recently we immediately thought of the Ford dealership at Wesley Chapel as we purchased there before in 2004 and found the experience then to be a very pleasant immediately thought of the Ford dealership at Wesley Chapel as we purchased there before in 2004 and found the experience then to be a very pleasant one. Having had Ford products in the past and being very well pleased with them, we went first to Parks Ford, but with open minds, as we wanted to check out all dealerships in the area. Upon our arrival, we found George met us and we found him to be very friendly, knowledgeable, and ready to help us in every way. He spent more than ample time with us, took us on a test drive and was everything we could want a salesperson to be. We also met and talked with Frank and found him to be very pleasant to work with. We left Parks, checked out a few other dealerships, but didn't find any other that measured up to Parks. We were not as happy with their products nor their salesmen and going back to Parks was our choice. We worked not only with George and Frank when we returned, but spent some time with Steve, whom we found to be a very nice young man, personable and ready to answer any questions we had. We would highly recommend George, Steve, Frank and Parks Ford to anyone in the market for a new vehicle. Yours truly, Dianne and Robert Cursey More

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