Frank Lacey | Page 23

We have dealt with many Ford Dealerships(Ernie Hare,Ramsey Ford,AutowayHeritage,Jarrett)and by far Parks has the best group of people.They worked very hard for our buisness as I was convinced Chev Hare,Ramsey Ford,AutowayHeritage,Jarrett)and by far Parks has the best group of people.They worked very hard for our buisness as I was convinced Chevy Cruze was my pick.After talking with Robert Vido and taking us a ride in the Ford Focus I was surprised and satified this was the car for me.I drove away Tuesday night in my new Ford Focus and also that my new dealershio will continue to take care of me and my new car.Thanks Parks Ford.You simply are the best team I have ever worked with,Instead of my having a painful time with pressure,I had a great time and was 100% sure I got the car for me.I will tell everyone what a GREAT job you do. Thank you, William & Pamela Smith More

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I would like to thank Jesus Van der Henst, he went out of his way to help us in any way he could above what I expected. his way to help us in any way he could above what I expected. More

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I went to Parks Ford on a referral from a friend & after meeting w/Mr. Lacey, defining what models & options I was interested in he quickly had Kevin Regan take us on 3 separate test drives & after meeting w/Mr. Lacey, defining what models & options I was interested in he quickly had Kevin Regan take us on 3 separate test drives to compare different motors & feel of drive w/the dif. motors. Kevin was very knowledgeable & answered any questions I had on all of the available options on each model I tested. After purchasing I was asked if I was interested in coming back for a "technology" class. I quickly set up to come in the following day as the 2001 F150 I've been driving since it was new didn't have all the gadgets. Kevin explained clearly & precisely as well as answering anything else I questioned & made it VERY clear if we had any other questions down the road to be sure & call anytime. Everyone we dealt with throughout the whole sale made us feel very welcome & valued as customers & I wouldn't hesitate to refer family & friends to this dealership to deal directly with Kevin or Frank. More

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What a wonderful experience I had. My salesman was not listed so I'd like to mention his name and rate him also a "5" on everything, jesus van der henst. Extremely friendly,down to earth and made me feel listed so I'd like to mention his name and rate him also a "5" on everything, jesus van der henst. Extremely friendly,down to earth and made me feel comfortable and appreciated. Prior to coming to your dealership, I had already been to 2 cheverlote dealerships, 1 toyota, 1 nissan and low and behold another Ford dealership. No other dealership compares to your associates and how well they treated me!! They went above and beyond for me and did everything they could so I could drive home in my new beautiful F150 that Jesus helped me fall in love with! Frank and Carlos bent over backwards for me to help me get the exact payment I was comfortable with. What a positive experience I had and I will be sure to buy my next new vehicle at this dealership as well. I will also highly recommend this dealership to anyone who asks me about my beautiful new truck and where I got it. They had the same truck at another ford dealership closer to me which I test drove and was getting a finanical work up on, and I walked OUT because the salesman was so rude, demeaning, arrogant and just a jerk to me the entire time. Thats when I got in my car, called Parks Ford and Frank answered, I didn't know who he was, I just asked "What time do you close and do I have time to come out there?" he was very friendly and professional on the phone so I told him "Ok, I'm on my way and I'm goin to ask for YOU", at that point I had lost all respect and confidence in car dealerships/employees from all the negative attitudes and arrogance from previous dealerships. From the moment I got out of my car, Jesus greeted me and led me right to Frank, who to my surprise, was the manager!!!! Right then I gained a ton of respect for Parks ford, what other GM of a car dealership answers incoming calls!!???????!!???? So, it wasn't just one single thing, or person, that inspired me to commit and buy a new truck, it was everyone I spoke to from the very beginning and everyone who interacted with me once I got there. It was a very positive experience!!! More

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fred carvalho and frank lacey and went out of their way to get the explorer i wanted...excellent salesmen...duber garzon and paul stokes were quite helpful as well.. Buying a car can be quite stressful... to get the explorer i wanted...excellent salesmen...duber garzon and paul stokes were quite helpful as well.. Buying a car can be quite stressful... fred Carvalho made it as simple as possible...thank you!!! More

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I feel that I worked with a terrific group of gentleman. I came to the dealership looking for a new vehicle because of Alan Sarne (service). I have been coming for years for my maintenance on my vehicles a I came to the dealership looking for a new vehicle because of Alan Sarne (service). I have been coming for years for my maintenance on my vehicles and because of Alan's professionalism, courtesy and knowledge I trusted him to refer me to sales. He introduced me to Jesus and that was it. Terrific, professional, courteous group of people. More

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I came into Parks Ford for a Ford Sports Trac which was listed on Auto Trader website, I knew my credit was bad, but figured I would try anyway. Kevin took all my information down, and within minutes they listed on Auto Trader website, I knew my credit was bad, but figured I would try anyway. Kevin took all my information down, and within minutes they had an Approval from one of the finance companies....I now am a proud owner of a Explorer Sports Trac, and on my way to rebuilding my credit again. All the employees at Parks Ford are courteous, and overall No pressue whatsoever. I highly recommend Parks Ford and have told my co-workers about them already. Great Job All!! Thank You....Sharon More

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They dealt with us fairly. We hope the car will do as it advertised. We will recommend others to these people. Carlos did a good job with the paperwork. advertised. We will recommend others to these people. Carlos did a good job with the paperwork. More

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Dear Parks Ford Staff: My experience with Parks Ford and Dear Parks Ford Staff: My experience with Parks Ford and their staff was commendable. The folks were all very friendly and Frank Tracy was a pleasure Dear Parks Ford Staff: My experience with Parks Ford and their staff was commendable. The folks were all very friendly and Frank Tracy was a pleasure to work with. Frank was very knowledgeable with all the equipment and spent as much time as needed to explain the many systems contained in the 2013 Ford Explorer. We are still learning about the car and have relied several times on what we learned from Frank. "GREAT JOB FRANK"! Thanks again Frank, and to all of you at Parks Ford that made our transaction pleasurable. Stay well and we will see you all in 7500 miles. Glenn and Mary Lou Johnson More

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I came to Parks Ford to look for a used car. I was I came to Parks Ford to look for a used car. I was approched by Frank Lacey, if he could help us. Frank Lacey went out of his way,to show us server I came to Parks Ford to look for a used car. I was approched by Frank Lacey, if he could help us. Frank Lacey went out of his way,to show us serveral cars, we where looking for.We received a excellent service from him. He was not pushy at all, what I very much appriciated, we found him to be a very nice individual. Frank worked with us to find the right car for my daughter. She is very happy with it I will recommend Frank Lacey to my friends. He treats his clients with respect and he is a gentleman. He is a excellent salesman, i wish, we have more people like him. If i ever need another car, I will deffently request for him. More

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