Frank Lacey | Page 24

Best car buying experience ever!! The staff goes out of their way to make "it" happen. Frank,Duber, and Paul make us feel like family, we even got pizza!! their way to make "it" happen. Frank,Duber, and Paul make us feel like family, we even got pizza!! More

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Chris Haggerstrom is responsible for me driving all the way from Palm Harbor to Wesley Chapel and Parks Ford. He is one of the best Service Advisors you have! He is honest, reliable, dependable and tells way from Palm Harbor to Wesley Chapel and Parks Ford. He is one of the best Service Advisors you have! He is honest, reliable, dependable and tells it like it is, but when he does it's the truth! Very rare these days! When he was Service Manager at Parks Lincoln he was the only individual who I would let take care of my Grand Marquis (for 11 years)or my Mercury Mariner when I leased it. I don't believe you could find a better qualified Service Advisor in the Tampa Bay Area. If he goes away from Parks Ford, so do I! As an elder citizen it is imperative that I can take my vehicle to someone who I know will tell me the truth...even if I don't want to hear it. He is also responsible for introducing me to the best Certified Product Consultant I have ever encountered at a dealership. Frank Lacey was polite, knowledgeable and did everything he could to meet all my needs in Leasing a Ford Edge...and....he listened and didn't waste my time. I knew Shane Norsworthy at Parks Lincoln and found him to be very pleasant polite and helpful...always willing to put the deal together satisfactorily for everyone. I was on the Board of Directors of The Villages of Wesley Chapel when Ron Parks began building Heritage Ford (now known as Parks Ford). I knew then that it would grow into a good dealership. But it wasn't good enough to make the drive from Pinellas County until Chris Haggerstrom came to your dealership. You have a very valuable employee in Chris and I certainly hope he is recognized by his Superiors favorably for his professionalism and dedication. As long as Chris Haggerstrom is at Parks Ford I will be a repeat customer and so will my friends! More

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We stopped in to look at your new vehicles and were immediately met by a courteous employee who,while already occupied,placed us with another associate ,Frank,who spent considerable time with us and sh immediately met by a courteous employee who,while already occupied,placed us with another associate ,Frank,who spent considerable time with us and showed us several vehicles.Once we settled on a likely model he took us on a ride in the lot which extended to a tour of the area and resulted in a test drive for both of us.We had notified Frank that our sister-in-law was having medical problems and when we heard back from the family we told Frank we had to leave and with no further ado we said our goodbyes.We took the time to visit other dealerships and looked at the same models and returned to your dealership a few days later.Frank was with other clients and introduced us to George who was as equally proficient as Frank(They make a good team and represent your dealership quite well).We finished up with Geoprge and then dealt with Carlos in financing.The following day we went back to give Frank paperwork for the car we traded and he spent additional time answering questions and explaining features of our purchase.All in all we've been very pleased with your dealership so far and will not hesitate to refer friends to you should the occasion arise. More

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Frank was very friendly and knowledgeable about the vehicle we purchased. The finance department gave us a great deal on our financing. We would definitely return to this dealer again. vehicle we purchased. The finance department gave us a great deal on our financing. We would definitely return to this dealer again. More

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We had a wonderful time buying our new Fords. We came in with specific needs and they simply took care of them. My wife was so thankful to Frank for making her car buying experience feel easy. Thanks! with specific needs and they simply took care of them. My wife was so thankful to Frank for making her car buying experience feel easy. Thanks! More

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All agreed to items were meet (Frank Lacey work continued after normal work hours) - I was shown the dealership including service. I feel like I feel like I was treated like one of the Park family. After mee after normal work hours) - I was shown the dealership including service. I feel like I feel like I was treated like one of the Park family. After meeting the service team I think they will provide qualty service. To give a 10pt. rating to my service is not enough so I will give it 10++++ rating More

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We purchased a new car for our daughter through Frank Lacey and financed the vehicle through our credit union, which made the purchasing process a breeze. Frank was an absolute pleasure! He was friendly Lacey and financed the vehicle through our credit union, which made the purchasing process a breeze. Frank was an absolute pleasure! He was friendly, courteous, informative and most importantly to us, he was not pushy. Rich Dearborn, the General Sales Manager and Duber Garzon, the Finance Manager, were also very kind during the process. Overall, the car buying experience was a very pleasant one, and we wouldn't hesitate to purchase another vehicle from Frank sometime again in the future. More

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I came in to test drive a vehicle & ended up wth a completely different one. Frank listened well found a used car that fit my needs. He was knowledgeable & good at showing the different features. I completely different one. Frank listened well found a used car that fit my needs. He was knowledgeable & good at showing the different features. I am very happy with my purchase & and with the service at this dealership. More

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Mr. Lacey was friendly and courteous. He was very professional and knowledgeable about the vehicle we purchased and we felt we were in very good hands. I would recommend Parks Ford (and especially M professional and knowledgeable about the vehicle we purchased and we felt we were in very good hands. I would recommend Parks Ford (and especially Mr. Lacey) to my colleagues, family, and friends when they are in the market to purchase a car. Mr. Lacey followed up the purchase with a phone call just to see if everything was ok; I appreciated his concern. More

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We have been a customer of this dealership for over 10 years. We have purchased other vehicles from Frank Lacey and have been very satisfied with the service he as provided us. He is patient, knowledgeabl years. We have purchased other vehicles from Frank Lacey and have been very satisfied with the service he as provided us. He is patient, knowledgeable and very professional. We know when our vehicles need service their Service Department will get the job done right the first time. Rich Dearborn and his F&I staff took care of all the paperwork and made the process painless. More

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