Frank Marinaro | Page 7

I’m someone who thoroughly researches all my options regardless of how long it takes, as a result I’ve had the opportunity of dealing with a multitude of Kia dealers on the Island. In a 50 mile radius o regardless of how long it takes, as a result I’ve had the opportunity of dealing with a multitude of Kia dealers on the Island. In a 50 mile radius of my desired location in search of a very specific vehicle, I’ve had to deal with all manner of games, lies, deceit & empty promises... one dealer whom I won’t name here had the gall to have me drive 45 miles on my only day off (thinking I’m picking up the car at a prior agreed upon price) only to be jeered at and made up feel like Im “being cheap for, letting the car go over a few thousand dollars” after adamantly refusing to except a blatant bait & switch... Luckily, about a week later I had the good fortune meeting up with Mr Renny at Smithtown KIA. Finally a straight shooter who not only delivers on his EVERY word, but... this gentleman chooses to treat me like a person as opposed to just a number to make a quota. This process during a pandemic year mind you, was painstakingly Long but I was reassured through the entirety of it that things were moving along accordingly. I got a year newer than I was expecting in the exact trim make model & color I wanted. Did I mention that I didn’t have to haggle to receive a respectable price that was about 8% under MSRP. Finance guy was a breeze to deal with as he was patient answered all my questions and waited a little under 30mins for me to come through the contract and change anything we didn’t agree upon. Don’t waste your time getting robbed by the competition, head the Smithtown ask for Gerard! Tell em Scott Sent ya! More

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Frank Marinaro was great. He couldnt have been any better . Went through all the bells and whistles so I would know how to operate everything. Even had my car washed before I picked it up so it would better . Went through all the bells and whistles so I would know how to operate everything. Even had my car washed before I picked it up so it would be pollen free.I appreciated the thoughtfulness of that gesture I would definitely recommend Frank Marinaro if you are looking to buy. Just all around great salesperson, not pushy informative patient and very service oriented. He and Jeff Bratisax were exceptional with this transaction. Jeff the finance manager went above and beyond and it is truly appreciated for all their efforts on my behalf to make this transaction go as smooth as ever The young man who helped set up the insurance paperwork was also very helpful More

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We were pleased with the salesman, Frank Marinaro. He was friendly, helpful, flexible and accommodating. We would go to Frank for a future Kia car purchase. was friendly, helpful, flexible and accommodating. We would go to Frank for a future Kia car purchase. More

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So professional and no pressure It was a pleasure to work with Frank he was so professional with no pressure to buy the car.. I would recommend Frank to my family and friends in a he It was a pleasure to work with Frank he was so professional with no pressure to buy the car.. I would recommend Frank to my family and friends in a heartbeat. Frank’s manager Paul was also so helpful to make sure all was going well.great dealership friendly helpful staff. When I pick up my new 2020 Kia Forte he went thru the car with me and also gave me a call to see how it was going with the new car. More

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Everyone at the dealership was so friendly and helpful. I had a great car buying experience. Frank Marinaro was the sales consultant who helped me. Frank made me feel comfortable and respected my budget whe had a great car buying experience. Frank Marinaro was the sales consultant who helped me. Frank made me feel comfortable and respected my budget when it came down to the pricing of the vehicle. Frank even joked around a little and made the car buying experience fun. More

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Straight Shooter Dealership Frank is honest and a straight shooter. Just a very honest and sincere dealer that offers his honest opinion. He was very helpful and provided excelle Frank is honest and a straight shooter. Just a very honest and sincere dealer that offers his honest opinion. He was very helpful and provided excellent service. More

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Absolute great experience. Knowledgeable and honest. Frank In Sales and Jeff in Finance I worked directly with. Happy with my new Kia Forte Lease thanks to them! Frank In Sales and Jeff in Finance I worked directly with. Happy with my new Kia Forte Lease thanks to them! More

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Excellent experience. Frank did a great job explaining all the pricing and options. Thorough and professional. Jeff in finance made what had in my previous car buying experience been like a trip to the de all the pricing and options. Thorough and professional. Jeff in finance made what had in my previous car buying experience been like a trip to the dentist, seem like a walk in the park. Professional operation. Frank respected my time and that is appreciated. First rate guy. More

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Quick and easy From beginning to end it was a very excellent experience. The salesman listened to our needs and we left extremely satisfied. Thank you to the whol From beginning to end it was a very excellent experience. The salesman listened to our needs and we left extremely satisfied. Thank you to the whole team. More

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Excellence all around!!! Incredible customer service...answered all my questions and ultimately gave me the deal of a lifetime!!!!! Best car dealership I ever visited!!! service...answered all my questions and ultimately gave me the deal of a lifetime!!!!! Best car dealership I ever visited!!! More

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