Frank McLaughlin
Frank McLaughlin at Audi Stratham
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Frank McLaughlin

General Manager

Audi Stratham

58 Portsmouth Ave
Stratham, NH 03885

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4.2
30 Reviews
4.2

30 Reviews

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30 Reviews of Frank McLaughlin

January 02, 2024

Dealership Rating
Employee Rating

This is our 2nd Audi from this dealership. We had a wonderful sales person Cathy Traverse. She was outstanding and so knowledgable about every part of our Q7. We would highly recommend her. D More

by debijhaver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Sacco, Cathey Traverse

Jan 03, 2024

Audi Stratham responded

Hi Deborah and Nizar! We're so glad to know that Cathy provided you with an outstanding experience at Audi of Stratham. It's great to have your recommendation and we hope you enjoy every journey in your new 2024 Audi Q7! Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com

October 05, 2023

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Employee Rating

I went in for service, the service rep Kevin was so professional, and so helpful and the service was done extremely quick And a car wash also, This is a top-notch dealership More

by matiforp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Drew, Kevin Delay

Oct 05, 2023

Audi Stratham responded

We're glad to know you had a positive service experience with Kevin and our team at Audi of Stratham! Thanks for recognizing us as a top-notch dealership, we appreciate it! We'll see you next time. Safe travels! Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com

April 02, 2023

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Employee Rating

This dealership was very un-accommodating to my needs and we’re not going willing to work to get a deal done. Lady I spoke to was very nice but her boss was extremely unprofessional More

by rounick123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cathey Traverse

Apr 04, 2023

Audi Stratham responded

Thank you for taking the time to share this with us and I apologize for this experience. The General Manager, Frank McLaughlin, would like to speak with you regarding your experience. Frank can be reached at 603-775-4086. Thank you and we look forward to speaking with you soon. Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com

November 06, 2022

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Employee Rating

Genuine is the word that comes to mind when describing the staff at this dealership. Starting with our salesman, Jon. It is evident they truly care about their customers’ satisfaction. And they will go ab More

by sandyck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2022

Audi Stratham responded

Hi, we are so happy to read such a great review about Audi Stratham! If you have any further questions, please don't hesitate to reach out! Take care!

July 23, 2022

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Employee Rating

Traveling through the area and alternator went out. Called this dealership and was told they’d work me in despite being two weeks out on service work scheduling. Alternator was unavailable anywhere l More

by efpierce2000Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jarret St.Hilaire, Kevin Schofield , Colby

January 17, 2021

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My wife and I have purchased many Audi’s from Audi Stratham. We also have them serviced there as well. My overall experiences have been very positive with the service dept. Clean, organized, friendly More

by Phil and Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Drew, Jarret St.Hilaire, Kevin Schofield , Nick Ciminera, Chris Talas

Jan 27, 2021

Audi Stratham responded

Dear Phil and Chris, Thank you for taking the time to share your experience with us. As an employee owned company we truly appreciate your continued business and look forward to many more years. See you soon! Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com

April 22, 2020

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Employee Rating

My wife and I just received our new Q8 from Frank and Nick who were fantastic from start to finish. Frank is a true professional who really made the whole process no pressure and easy. They made a great More

by Phil and Chris
Recommend Dealer
Yes

Other Employees Tagged: Kevin Schofield , Nick Ciminera

Apr 22, 2020

Audi Stratham responded

Congratulations on your new vehicle! We are so glad that Frank and Nick had the opportunity to work with you and that our team could make this a top-notch experience! We hope you enjoy your new vehicle and we look forward to continuing to serve you in the future! Sincerely, Audi Stratham

April 16, 2020

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Employee Rating

Very satisfying. Outstanding experience involving General manager Frank McLaughlin, Chris Drew, Nickolas Ciminera. Very professional, courteous, and knowledgeable. E More

by Vito Stoncius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Drew , Nick Ciminera

Apr 16, 2020

Audi Stratham responded

Thank you, Vito, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Audi Stratham are glad to have you as a customer. Sincerely, Audi Stratham

March 04, 2020

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Employee Rating

Car buying made easy by caring professionals - wow! I live in a town where every other car is an Audi. I will and am recommending this dealership for both sales and service to everyone I know. More

by welch10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Dube, Jarret St.Hilaire , Katie Haughton

Mar 04, 2020

Audi Stratham responded

Thank you so much for your wonderful review! We truly appreciate you recommending our sales and service departments, and we hope that you are enjoying your new Audi! Sincerely, Audi Stratham

March 02, 2020

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Employee Rating

I love this dealership's teams. Wether it's services or sales, I've never left without saying to myself, "Thank you - THIS is what great customer service looks like." They always go above and beyond. My mo More

by krystalhix30
Recommend Dealer
Yes

Other Employees Tagged: Chad Green, Nigel Reed, Kevin Schofield , Mark Ames, Chris Talas

Mar 02, 2020

Audi Stratham responded

Krystal, Congratulations on your new vehicle! We are so glad that you had the had opportunity to work with Mark, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Sincerely, Audi Stratham

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