30 Reviews
Write a Review30 Reviews of Frank McLaughlin
January 02, 2024
This is our 2nd Audi from this dealership. We had a wonderful sales person Cathy Traverse. She was outstanding and so knowledgable about every part of our Q7. We would highly recommend her. D We had a wonderful sales person Cathy Traverse. She was outstanding and so knowledgable about every part of our Q7. We would highly recommend her. Deborah and Nizar Jhaver More
Other Employees Tagged: Anthony Sacco, Cathey Traverse
October 05, 2023
I went in for service, the service rep Kevin was so professional, and so helpful and the service was done extremely quick And a car wash also, This is a top-notch dealership professional, and so helpful and the service was done extremely quick And a car wash also, This is a top-notch dealership More
Other Employees Tagged: Chris Drew, Kevin Delay
April 02, 2023
This dealership was very un-accommodating to my needs and we’re not going willing to work to get a deal done. Lady I spoke to was very nice but her boss was extremely unprofessional we’re not going willing to work to get a deal done. Lady I spoke to was very nice but her boss was extremely unprofessional More
Other Employees Tagged: Cathey Traverse
November 06, 2022
Genuine is the word that comes to mind when describing the staff at this dealership. Starting with our salesman, Jon. It is evident they truly care about their customers’ satisfaction. And they will go ab the staff at this dealership. Starting with our salesman, Jon. It is evident they truly care about their customers’ satisfaction. And they will go above and beyond to help their customers. I know for sure that I will be a customer for life. More
Other Employees Tagged: Chad Green, Anthony Sacco, Jonathan Dube
July 23, 2022
Traveling through the area and alternator went out. Called this dealership and was told they’d work me in despite being two weeks out on service work scheduling. Alternator was unavailable anywhere l Called this dealership and was told they’d work me in despite being two weeks out on service work scheduling. Alternator was unavailable anywhere local so the Service rep (Kevin S) searched until he found one and had it shipped overnight from San Diego. The alternator arrived without the belt so they’ve then sent a driver to Burlington Vermont (6 hour round trip) so I wouldn’t be held up any longer. Meanwhile, Kevin and the General Manager (Frank ) made sure I was comfortable, freeing up an office in the showroom where I could work and making a great driver (Colby) available to take me to restaurants. Everyone on the sales floor was also courteous and helpful. This was exceptional service in every way. More
Other Employees Tagged: Jarret St.Hilaire, Kevin Schofield , Colby
January 17, 2021
My wife and I have purchased many Audi’s from Audi Stratham. We also have them serviced there as well. My overall experiences have been very positive with the service dept. Clean, organized, friendly Stratham. We also have them serviced there as well. My overall experiences have been very positive with the service dept. Clean, organized, friendly and professional. They know what they are doing and they go beyond being helpful. More
Other Employees Tagged: Chris Drew, Jarret St.Hilaire, Kevin Schofield , Nick Ciminera, Chris Talas
April 22, 2020
My wife and I just received our new Q8 from Frank and Nick who were fantastic from start to finish. Frank is a true professional who really made the whole process no pressure and easy. They made a great Nick who were fantastic from start to finish. Frank is a true professional who really made the whole process no pressure and easy. They made a great team and we are very happy. More
Other Employees Tagged: Kevin Schofield , Nick Ciminera
April 16, 2020
Very satisfying. Outstanding experience involving General manager Frank McLaughlin, Chris Drew, Nickolas Ciminera. Very professional, courteous, and knowledgeable. E Outstanding experience involving General manager Frank McLaughlin, Chris Drew, Nickolas Ciminera. Very professional, courteous, and knowledgeable. Each of these individuals went over and above in performing their jobs and making us feel special. More
Other Employees Tagged: Chris Drew , Nick Ciminera
March 04, 2020
Car buying made easy by caring professionals - wow! I live in a town where every other car is an Audi. I will and am recommending this dealership for both sales and service to everyone I know. I live in a town where every other car is an Audi. I will and am recommending this dealership for both sales and service to everyone I know. More
Other Employees Tagged: Jonathan Dube, Jarret St.Hilaire , Katie Haughton
March 02, 2020
I love this dealership's teams. Wether it's services or sales, I've never left without saying to myself, "Thank you - THIS is what great customer service looks like." They always go above and beyond. My mo sales, I've never left without saying to myself, "Thank you - THIS is what great customer service looks like." They always go above and beyond. My most recent sales experience with Mark Ames was fantastic. More
Other Employees Tagged: Chad Green, Nigel Reed, Kevin Schofield , Mark Ames, Chris Talas