Frank Montmarquet | Page 13
Service Advisor
McFarland Ford of Rochester
8 Crane Dr
Rochester, NH 03867
172 Reviews
Write a Review172 Reviews of Frank Montmarquet
January 24, 2025
Got me scheduled quickly. Difficult to book warranty or non routine maintenance items online. You have to call. Sadly when I noticed a torn driver's side front axle shaft Difficult to book warranty or non routine maintenance items online. You have to call. Sadly when I noticed a torn driver's side front axle shaft boot, it was 300 miles over my 60K full powertrain coverage warranty, and I had to pay a deductible. It was pretty obvious that it had been leaking for some time... The passenger side front boot had let go around 47K miles (known, common issue), and was covered at 100%. They checked the other side at the time, and said it was fine. This should be a Ford recall, or they should extend the warranty on these. Not the dealers fault but they have zero leeway on full coverage. More
Other Employees Tagged: Art Bedard
January 16, 2025
The whole McFarland team is friendly, efficient and accommodating. Pretty much always easy to deal with. accommodating. Pretty much always easy to deal with. More
Other Employees Tagged: Jason Quinton, Art Bedard
January 16, 2025
Always pleasant and helpful, very helpful, have been going there since 1916. Will continue to use them going there since 1916. Will continue to use them More
Other Employees Tagged: Art Bedard
January 10, 2025
Great service advisor. Service was performed as promised in a timely manner. Also stopped by for a new key battery which was promptly replaced for only $ 6.38! Service was performed as promised in a timely manner. Also stopped by for a new key battery which was promptly replaced for only $ 6.38! More
Other Employees Tagged: Jason Quinton, Art Bedard , Richard Boch III
December 24, 2024
Best ford dealership in New England. Best prices, best service. No other dealership compares to this one. Best prices, best service. No other dealership compares to this one. More
Other Employees Tagged: Chase Carignan, Mathew Knezevic, Jason Quinton, Brooke Alexander, Art Bedard, Chris Lane , Richard Boch III, Jonathan Cabral, Matt Eisenhuth
December 15, 2024
Very helpful staff both in sales and service. Had a good experience all around and they do good by their customers. Would recommend especially if you’re interested in a Ford truck. Had a good experience all around and they do good by their customers. Would recommend especially if you’re interested in a Ford truck. More
Other Employees Tagged: Tyler Stanley, Chris Lane , Lauren Anderson, Matt Eisenhuth
December 10, 2024
Honest and quality work done every time. The service team went the extra mile for us. 10% Veteran Discount. Thank You The service team went the extra mile for us. 10% Veteran Discount. Thank You More
Other Employees Tagged: Jason Quinton, Art Bedard
December 06, 2024
The service department has always been courteous, timely and efficient. My oil change when quick and fairly priced and efficient. My oil change when quick and fairly priced More
Other Employees Tagged: Art Bedard
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