Frank Moreno
Frank Moreno at Porsche Woodland Hills

Frank Moreno | Page 3

Service Consultant

Porsche Woodland Hills

20539 Ventura Blvd.
Woodland Hills, CA 91364

4.9
34 Reviews
4.9

34 Reviews

Write a Review

34 Reviews of Frank Moreno

May 29, 2024

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Employee Rating

Service advisor was excellent Experience better than last time but overall dealership experience needs improvement More

by Hannamac
Service Price Transparency
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Recommend Dealer
Yes
May 29, 2024

Porsche Woodland Hills responded

Hello Hannamac, Thank you for sharing with us, we value your feedback and take it seriously. Our General Manager Scott Stanley would love to speak with you to learn in greater detail about your experience with us. Scott got into the car business because he wanted to personally improve customer service. We are never pleased to know that we did not give our very best. He would like to assist in rectifying where he can. Please contact him directly at 805.432.5034 All the best, Porsche Woodland Hills

May 26, 2024

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I came to this dealership for service on my vehicle. The independent shops I had gone to did not have the expertise needed to properly diagnose the check engine light. I was pleasantly surprised when Po More

by Ostrich
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Golden, Mario Chutan , Cristal Lopez

May 28, 2024

Porsche Woodland Hills responded

Thank you Ostrich for sharing your servicing experience with us. We appreciate the positive feedback for our service team. We look forward to serving you again in the future. All the best, Porsche Woodland Hills

April 21, 2024

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Everyone was Attentive kind, and very accommodating. Amazing staff for a wonderful attitude. Some of the reasons why I will choose Porsche again. More

by Ester
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Recommend Dealer
Yes
Apr 22, 2024

Porsche Woodland Hills responded

Thank you Ester for the five stars. We value your feedback and appreciate the support. We look forward to serving you in the future. All the best, Porsche Woodland Hills

April 10, 2024

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Brought my vehicle in for the 10K mile service. Frank Moreno is awesome and took great care of me. More

by chris w
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Recommend Dealer
Yes
Apr 10, 2024

Porsche Woodland Hills responded

Chris, thank you for the feedback. We are pleased to know that you received five-star customer service from our Service Consultant Frank Moreno. We are proud to be your dealership of choice. All the best, Porsche Woodland Hills

April 10, 2024

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Frank was awesome re my 911 tire Service - I'd give him 10 stars! Also, Carl was awesome on our recent Cayenne purchase - also 10 stars!! More

by robert.chavez
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Recommend Dealer
Yes
Apr 10, 2024

Porsche Woodland Hills responded

Thank you, Robert, for sharing your experiences at our dealership with us. We are proud to be your dealership of choice. We greatly appreciate the positive feedback and kind words for our Service Consultant Frank Moreno and our Brand Ambassador Carl Bell. Truly appreciate your brand loyalty as well. Enjoy the new Cayenne! All the best, Porsche Woodland Hills

March 13, 2024

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The new location looks fabulous! ! The experience was great from the moment I walked in. Awesome service advisor Frank’ thx More

by Bogman
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Recommend Dealer
Yes
Mar 14, 2024

Porsche Woodland Hills responded

Thank you for sharing your servicing experience with us. We are pleased that our Service Consultant Frank Moreno provided you with first-class customer service. We appreciate the perfect rating and for choosing us. All the best, Porsche Woodland Hills

March 10, 2024

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Terrific service as usual. Very easy and efficient. Great communication. Timely service too. All great. More

by jeffrey.greenberg
Recommend Dealer
Yes

Other Employees Tagged: Cristal Lopez

Mar 11, 2024

Porsche Woodland Hills responded

Thank you for the five stars, kind words, and support. We appreciate it. All the best, Porsche Woodland Hills

January 12, 2024

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I had an appointment to have 70,000 service. I arrived at 7:00 A M. Due to a misunderstanding Mr. Moreno was to arrive at 8:00 A M. Mr. La Porte, who was at the dealership at 7:00 AM immedia More

by rwulf44
Recommend Dealer
Yes

Other Employees Tagged: Mario Chutan , Mr. LaPorte

Jan 12, 2024

Porsche Woodland Hills responded

Thank you for sharing your servicing experience with us. We truly appreciate the detailed feedback and five-star rating. We are pleased to learn that the team took great care of you. We look forward to serving you again. All the best, Porsche Woodland Hills

December 23, 2023

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I had a good experience and Frank was friendly and professional. The other guys who I dealt with were also very good. More

by Drew
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Recommend Dealer
Yes
Dec 26, 2023

Porsche Woodland Hills responded

Thank you Drew for sharing your servicing experience with us. We greatly appreciate the support and kind words for our Service Consultant Frank Moreno. We look forward to serving you agin in the future. All the best, Porsche Woodland Hills

December 19, 2023

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Employee Rating

Went in for Basic oil change and waited with quick turn around. New facility where I caught up on emails. Everyone pleasant! More

by aaronk
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Chutan

Dec 19, 2023

Porsche Woodland Hills responded

Thank you for sharing your servicing experience with us. We are pleased with the quick turnaround feedback and flattering words for our new Porsche Center. We are happy that you enjoyed all that it has to offer and we look forward to serving you again. All the best, Porsche Woodland Hills

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