Frank Portillo
Frank Portillo at Mercedes-Benz of Coral Gables

Frank Portillo | Page 5

Sales Representative

Mercedes-Benz of Coral Gables

2801 Salzedo Street
Coral Gables, FL 33134

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46 Reviews

Dealership Experience

20 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

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46 Reviews

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46 Reviews of Frank Portillo

June 13, 2014

Dealership Rating

Excellent customer service! Would like to thank Frank Portillo for the wonderful job he did while helping us select our new vehicle. As a returned customer Frank was able to eval More

by Karojas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 01, 2014

Dealership Rating

Excelente.Mejor Imposible.Precision,Rapidez y Calidad de Servicio.Satisfaccion Garantizada.Lo recomiendo a todos los que usamos Vehiculos Automotores Mercedes Benz.Uno de los Mejores Centros de Servicio del More

by Copito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Valentin Sanchez

October 08, 2013

Dealership Rating

Frank was very nice and explained all the details of the car. Took us for a test drive ans was very knowledgeable. We purchased the car and it was a very easy and great experience. More

by syrieo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 15, 2013

Dealership Rating

treatment and care for part of the seller and the dealers treatment and care for part of the seller and the dealers was excellent Frank Portiillo is very good seller car is what I expected so I'm super happ More

by kar10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 07, 2013

Dealership Rating

He have been clients for many many years, but when we wanted to purchase the new GL the dealer and MB finance completely mislead us and advised us to lease and starting adding services y forcing us into More

by Liliquintero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rosa and frank Portillo

Aug 13, 2013

Mercedes-Benz of Coral Gables responded

On behalf of the entire Mercedes-Benz of Coral Gables Sales Management team, we apologize for any miscommunication or misunderstanding your experienced while attempting to do business with us. As a family-owned dealership that has built our business on a reputation of honesty and integrity, it is our goal to ensure every client received the best service. We would like to speak with you directly to address and resolve the issue of poor service you described and earn your business again. For further consideration, please contact our Sales Management team at 305-445-8593 and ask to speak to Juan, Rene, or Hector. Thank you for your time and the opportunity to do business with you.

Aug 13, 2013

Mercedes-Benz of Coral Gables responded

On behalf of the entire Mercedes-Benz of Coral Gables Sales Management team, we apologize for any miscommunication or misunderstanding your experienced while attempting to do business with us. As a family-owned dealership that has built our business on a reputation of honesty and integrity, it is our goal to ensure every client received the best service. We would like to speak with you directly to address and resolve the issue of poor service you described and earn your business again. For further consideration, please contact our Sales Management team at 305-445-8593 and ask to speak to Juan, Rene, or Hector. Thank you for your time and the opportunity to do business with you.

Aug 13, 2013

Liliquintero responded

Thank you, we were able to cancel the lease and do a cash purchase as it was our initial intention.

August 06, 2013

Dealership Rating

IT WAS A VERY GOOD EXPERIENCE BUYING A NEW CAR AT THIS PARTICULAR DEALER, THE SERVICES WAS GREAT AND THE CUSTOMER ATTENTION WAS EVEN BETTER; ONES AGAIN THANK YOU ALL FOR MAKING MY WIFE'S DREAM COME TRUE G More

by YFULGENCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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