Frank Pulsinelli | Page 6

Grateful For the second time I was treated with respect and dignity at the Dublin Germaine dealership by Frank. He and the financial manager Marchello put me i For the second time I was treated with respect and dignity at the Dublin Germaine dealership by Frank. He and the financial manager Marchello put me in a 2016 Accord when my credit and financial situation was less than perfect. They understood my situation and treated me with respect and have given me hope for my future financial improvements. I highly recommend this dealership and team. See Frank and Marchello. Thank you both you have made a difference in my life. Karen Kuhlmann More

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IF YOU BUY A USED VEHICLE GET THE WARRANTEE To whom it may concern....I bought a used Hyundai Tuson . I did not get any kind of warrantee on this vehicle. twenty five days after I drove it of To whom it may concern....I bought a used Hyundai Tuson . I did not get any kind of warrantee on this vehicle. twenty five days after I drove it off the lot the engine blew through no fault of my own. When we called Frank told us we didn't get a warrantee through them and we were on our own. So now I have waited over a month and Hatfield is saying it will be 6900.00$. Nice customer service from Germaine .I will never go there again not even for an oil change. This past Saturday I finally got my payment for my blown engine SUV. NEVER GET A USED CAR TRUCK OR SUV FROM GERMAINE.... More

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Smooth operation Top notch service. When I drove off the lot it didn't even feel like I went through a car buying process. It was easier than buying a pair of socks. F Top notch service. When I drove off the lot it didn't even feel like I went through a car buying process. It was easier than buying a pair of socks. Felt genuine interest from everyone I met. For sure will be back and refer. More

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Great Experience! Great Customer Service Frank makes car buying easy and painless, he is incredibly honest and fair. This is the third Honda we have bought from him and can't imagine going an Frank makes car buying easy and painless, he is incredibly honest and fair. This is the third Honda we have bought from him and can't imagine going anywhere else or buying any other model of car. More

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Excellent Buying Experience We have purchased several Honda cars and other Honda products over past years. Our recent purchase is our first at Germain Honda of Dublin. Frank Pul We have purchased several Honda cars and other Honda products over past years. Our recent purchase is our first at Germain Honda of Dublin. Frank Pulsinelli provided us with an excellent buying experience. We appreciated his strong effort to get us the model level and color we wanted. He frequently kept us informed of the manufacture status of the car and subsequent installation status of accessories. Everyone at Germain we had contact with was great to work with from Frank to the Business Manager, Detail, Delivery Training and accessory installation (excellent job installing accessories) employees. We are very happy with our purchase and look forward to the same excellent commitment when our car is serviced at Germain Honda of Dublin. More

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Oil change Jerrod Ridgeway was excellent to work with and his customer service skills are solid. He was very friendly, listened to my reason for being there and Jerrod Ridgeway was excellent to work with and his customer service skills are solid. He was very friendly, listened to my reason for being there and made sure I was taken care of during my visit. I had additional needs in regards to a rental and he took the time to give the Hertz department a call for me. I appreciate great customer service and Jerrod was a great example. Additionally, Frank Pulsinelli was excellent as usual. He was my original salesman and he was engaged on this service due to a body fix. He took care of the rental details and called me back when my Honda was finished. I appreciate Frank's efforts as well. Thanks! More

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Great work and easy to deal with. Kevin was very helpful. Things went very smoothly. Germain does a great job. The survey from Honda was, however, for another vehicle other than the o Kevin was very helpful. Things went very smoothly. Germain does a great job. The survey from Honda was, however, for another vehicle other than the one on which I had service last. More

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Love Germain Honda and my 2015 Honda Civic EX My mother purchased a Honda Civic from Germain Honda in Dubiln a few months ago and when I crashed and totaled my car on Feb. 21, 2015 she told me to My mother purchased a Honda Civic from Germain Honda in Dubiln a few months ago and when I crashed and totaled my car on Feb. 21, 2015 she told me to go see Frank Pulsinelli. She said he was great to work with and didn't pressure her. So, I did and am so happy I did. I was dreading the process and am happy to tell you that is was a good/fun experience. I LOVE my 2015 Honda Civic EX!! More

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My husband and I just bought our first (legitimate) car from Frank. We had been driving two very old, very unsafe cars, because we thought that was all our budget would allow. Frank helped us find the perf from Frank. We had been driving two very old, very unsafe cars, because we thought that was all our budget would allow. Frank helped us find the perfect 3 year-old car to suit our needs and our budget. We were nervous about taking this big step in our lives (our first bank loan), but Frank walked us through every step of the process, explained what we needed to know before meeting with the notary, and even went out of his way to show us a side-by-side price comparison of the two cars we were considering. Our experience at the dealership was not only satisfactory - it was enjoyable. We felt we were in good hands, and will definitely return here for our next car! More

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Frank helped us with a vehicle for our growing family. He knew our needs better than we did. We will be going back to him for our next car very shortly. knew our needs better than we did. We will be going back to him for our next car very shortly. More

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