Frank Pulsinelli | Page 6

Great Experience! Great Customer Service Frank makes car buying easy and painless, he is incredibly honest and fair. This is the third Honda we have bought from him and can't imagine going an Frank makes car buying easy and painless, he is incredibly honest and fair. This is the third Honda we have bought from him and can't imagine going anywhere else or buying any other model of car. More

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Excellent Buying Experience We have purchased several Honda cars and other Honda products over past years. Our recent purchase is our first at Germain Honda of Dublin. Frank Pul We have purchased several Honda cars and other Honda products over past years. Our recent purchase is our first at Germain Honda of Dublin. Frank Pulsinelli provided us with an excellent buying experience. We appreciated his strong effort to get us the model level and color we wanted. He frequently kept us informed of the manufacture status of the car and subsequent installation status of accessories. Everyone at Germain we had contact with was great to work with from Frank to the Business Manager, Detail, Delivery Training and accessory installation (excellent job installing accessories) employees. We are very happy with our purchase and look forward to the same excellent commitment when our car is serviced at Germain Honda of Dublin. More

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Oil change Jerrod Ridgeway was excellent to work with and his customer service skills are solid. He was very friendly, listened to my reason for being there and Jerrod Ridgeway was excellent to work with and his customer service skills are solid. He was very friendly, listened to my reason for being there and made sure I was taken care of during my visit. I had additional needs in regards to a rental and he took the time to give the Hertz department a call for me. I appreciate great customer service and Jerrod was a great example. Additionally, Frank Pulsinelli was excellent as usual. He was my original salesman and he was engaged on this service due to a body fix. He took care of the rental details and called me back when my Honda was finished. I appreciate Frank's efforts as well. Thanks! More

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Great work and easy to deal with. Kevin was very helpful. Things went very smoothly. Germain does a great job. The survey from Honda was, however, for another vehicle other than the o Kevin was very helpful. Things went very smoothly. Germain does a great job. The survey from Honda was, however, for another vehicle other than the one on which I had service last. More

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Love Germain Honda and my 2015 Honda Civic EX My mother purchased a Honda Civic from Germain Honda in Dubiln a few months ago and when I crashed and totaled my car on Feb. 21, 2015 she told me to My mother purchased a Honda Civic from Germain Honda in Dubiln a few months ago and when I crashed and totaled my car on Feb. 21, 2015 she told me to go see Frank Pulsinelli. She said he was great to work with and didn't pressure her. So, I did and am so happy I did. I was dreading the process and am happy to tell you that is was a good/fun experience. I LOVE my 2015 Honda Civic EX!! More

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My husband and I just bought our first (legitimate) car from Frank. We had been driving two very old, very unsafe cars, because we thought that was all our budget would allow. Frank helped us find the perf from Frank. We had been driving two very old, very unsafe cars, because we thought that was all our budget would allow. Frank helped us find the perfect 3 year-old car to suit our needs and our budget. We were nervous about taking this big step in our lives (our first bank loan), but Frank walked us through every step of the process, explained what we needed to know before meeting with the notary, and even went out of his way to show us a side-by-side price comparison of the two cars we were considering. Our experience at the dealership was not only satisfactory - it was enjoyable. We felt we were in good hands, and will definitely return here for our next car! More

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Frank helped us with a vehicle for our growing family. He knew our needs better than we did. We will be going back to him for our next car very shortly. knew our needs better than we did. We will be going back to him for our next car very shortly. More

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The overall experience could not be better. Frank is informative, follows up, and explains everything thoroughly. The entire place has friendly people working their and it made my experience great. informative, follows up, and explains everything thoroughly. The entire place has friendly people working their and it made my experience great. More

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Frank Pulsinelli is great to work with. I had an accident and totaled my car. Frank showed me the 2013 accord. Explained all the up grades from 2012 model at no additional expense. I paid about the same, bu and totaled my car. Frank showed me the 2013 accord. Explained all the up grades from 2012 model at no additional expense. I paid about the same, but with lower payments. I will always recommend Germain Honda and Franf Pulsinelli. Great gob Frank. More

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I had heard really good things about Germain Honda from a friend. I have previously obtained three Honda vehicles from another dealership in greater Columbus, but thought I would give Germain a try. I first friend. I have previously obtained three Honda vehicles from another dealership in greater Columbus, but thought I would give Germain a try. I first explored vehicles through the web site, which was easy to navigate. I used the Black Book appraisal option to get an idea how much my trade-in was worth. Within approximately one-half hour of completing that appraisal request I received a phone call from Germain to arrange an appointment, which I did schedule. However, I was in the neighborhood of the dealership one day, and decided to just drop in and see if I could meet with a sales representative. I was greeted very professionally, and a sales representative was located quickly. I met with Frank, we went over my interests in a car, and while I took my car out for a test drive he had my trade-in appraised. When we discussed numbers, I was offered more than I anticipated for my trade-in, and less than I anticipated I would pay for the new vehicle. Needless to say, we closed a deal quickly. The car was prepared in a timely fashion, Josh went over the workings of the interior and paired my smartphone for me. This was a great experience, and I would highly recommend Germain Honda to anyone looking for a new Honda. More

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