Frank Pulsinelli | Page 7

Working with Marcello and Frank Pulsinelli was a very good experience. Neither of them pushed me toward a vehicle that did not fit my needs, and we were able to work out a very good deal on a 36-month le good experience. Neither of them pushed me toward a vehicle that did not fit my needs, and we were able to work out a very good deal on a 36-month lease for a 2013 Civic. More

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They have sold me a customer care warranty that they could not fulfill. It includes car washes and the car wash had been broken! When I finally got tired of this I reported them to the BBB. Once this ha could not fulfill. It includes car washes and the car wash had been broken! When I finally got tired of this I reported them to the BBB. Once this happened, I was contacted by Jessica in which was just a waste of my time. She proceed to argue with me and tell me I was wrong. She is very unprofessional and uses her name to try to intimidate. At the end of the day she offered $30. I had to laugh at this. She then said that this was extra and not a charge so no monies were lost. She totally missed the inconvenience of myself, the customer. She has a background as a lawyer, I think she needs to tune up her customer service skills. She is a real treat to deal with. I highly recommend avoiding Germain Honda at all cost. Actually don't listen to me, just go read the many BBB complaints and research the customer service complaints. More

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We are very pleased with our new Odyssey and our new Civic. We are not paying any more per month than we were before, and we got all of the features we wanted. It was a no-hassle experience and we love Civic. We are not paying any more per month than we were before, and we got all of the features we wanted. It was a no-hassle experience and we love our new vehicles! More

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Frank was great at getting me into a car that I needed. He listened well and got me a great price for both my trade in and used car. Thanks Frank! He listened well and got me a great price for both my trade in and used car. Thanks Frank! More

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I truly believe that Frank P. had my best financial and safety interests at heart. The car sells itself. There is no high pressure sales involved. I went in with my daughter to trade in her civic, left wit safety interests at heart. The car sells itself. There is no high pressure sales involved. I went in with my daughter to trade in her civic, left with 2 new cars and a car payment that was less than the car payment on her old civic. Her new car payment was so much less and the safety features of the Hondas so overwhelming that i inquired about an accord for myself. Frank is the only person I will go to. He is full service, thorough, thoughtful, efficient, and authentic. More

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The sales experiance was perfect. My salesman Frank Pulsinelli was very knowledgeable and friendly. My only complaint was doing the paperwork in the other building. I waited about an hour before someon Pulsinelli was very knowledgeable and friendly. My only complaint was doing the paperwork in the other building. I waited about an hour before someone came and began the paperwork process, also I think $250 is an excessive price to complete the paperwork. More

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I had a bit of a time crunch, some rather dificult cicumstances outside of a car purchase, and also needed some adaptive equipment installed. Frank was able to get me the car I wanted/needed, a great cicumstances outside of a car purchase, and also needed some adaptive equipment installed. Frank was able to get me the car I wanted/needed, a great price, and provided the transporting needed to get the adaptive equipment installed. All this helped me take care of my issues so once I was up and able, my new Accord was ready and beautiful. Thanks Frank and I'll see you in another 3 years! More

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Germain Honda in Dublin has an outstanding service department !! Marcus Williams is great to work with!!! I wasn't even thinking about how crazy this week is for service with everyone traveling department !! Marcus Williams is great to work with!!! I wasn't even thinking about how crazy this week is for service with everyone traveling when I made my appointment for Tuesday 11/20. I called to see if I could come a little bit early and Marcus made it happen!! I was even able to make my class at the gym and get home to bake a couple of pies for Thanksgiving! I appreciate the hard work and the smiles from the service team - especially Marcus! Thank you Kim Foley More

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We have bought several cars, new and used from Frank Pulsinelli and he has never let us down and is always a pleasure to work with. I love referring him to everyone because I know how he will treat them Pulsinelli and he has never let us down and is always a pleasure to work with. I love referring him to everyone because I know how he will treat them. He is extremely knowledgeable and a pleasure to talk with. Great guy - the BEST!!!! everyone at the dealership always make you welcome and glad to be there. More

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Frank was a pleasure to work with and answered all of my questions. Bart was very personable and explained all of the financials to me in great detail and answered all of my questions. Buying a car can be questions. Bart was very personable and explained all of the financials to me in great detail and answered all of my questions. Buying a car can be very stressfulp; however Frank and Bart made it a good experience and I will return to Germain when I am in the market for a new car. Thanks, Mary More

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