"2018 Outback "
I asked a lot of questions and visited the dealership several times. Your team worked diligently to help me understand my questions. In particular the Car-Fax was explained to my satisfaction Frank DeCraine.
In particular Tom Smith was very supportive and gave me the impression that he understood the customers concerns.
PS: I have a few questions about the functioning of the dashboard controls.
"2018 Certified Pre-Owned Purchase"
I had a VERY pleasant car buying experience at this dealership. No high pressure sales pitches. Mary Sweeney was a delight to have as my sales person. Very knowledgeable about the vehicle and easy to work with. Frank Santora clearly explained all of the paper work that needed to be processed. I would not hesitate to recommend this dealership, and will probably by my next car here, too.
"Flemington Subaru says it all."
- Subaru Devotee
If you say Flemington Subaru to me, you will get a nod and a smile. That's all you have to say for me to know that you are having or will have a wonderful purchasing or servicing experience. All staff are personable and professional. They truly do stand behind their product, their craftsmanship, and their mechanical expertise.
"Tickets at work actually work!"
I used tickets at work to purchase a new car. I had several dealers in the area to choose from. I chose Flemington Subaru because they had the car that I was looking for at a great price! Other dealers had similar cars but they couldn't come near the price! They were very helpful, working with my schedule. We were in & out in a few hours, driving home in my new car.
"Great Place to Buy a Car!!!"
Tom Smith was great to deal with. He listened to what my wife wanted and didn't want in a car and found her the perfect car. After that he worked with management and got her a great deal. Even our experience with Frank Santora in the business office was smooth and easy (unlike many other dealerships). As we were getting ready to leave Tim Morley came out and thanked us for our business.
I can honestly say they earned every one of the 5 stars we rated them at. I can't say enough about the entire team at Flemington Subaru, but I can say this, when I'm ready for my next car Flemington Subaru is where I'll be buying at.
"Review of purchase "
Overall I had a positive experience at Flemington Subaru and would recommend them and specially Mary if they are looking for a car. The whole process is exhausting but they made it as pleasant as possible.
"Good Experience - 2nd Subaru"
Just got my second Outback from Flemington Subaru. Everyone I have dealt with has been professional, efficient, and above all, not pushy or aggressive. I have used the dealership exclusively for service on my previous Outback and have been completely satisfied.
"Courteous, competent, kind, no pressure"
- Fran from Flemington
Buying a new car for me is a big deal. I keep cars for many years until I get tired of driving them. I made two trips to this dealership and ended up purchasing a wonderful 2018 Outback. The salespeople were terrific. I did not feel pressure, I did feel respected. Frank DeCraine introduced me to the certified pre-owned cars and Dan Keane was my salesman. Both men treated me well and with respect. I love the Outback I purchased and I'm appreciative that Dan and Frank offered no pressure whatsoever. Frank Santora went through the final paperwork with me and he too was respectful and professional. I would definitely recommend this dealership and these salesmen.
We have bought 2 cars from Flemington Subaru and both experiences were the best.
Matt was fabulous...he knew all about the car, found the right color we wanted and it was delivered just when he said and there was no pressure at all ever. It was a very smooth transition both with the sales department and the business department.
We will always use them for our next car purchase!
"My first Subaru after four Highlanders!"
I could not be happier with my new 2019 Subaru Ascent, or with Flemington Subaru. I have owned four Highlanders in succession and read about the Ascent in Consumer Reports when I was shopping for my next car. I test drove the 2019 Highlander (exactly like my 2015 Highlander, really) and then test drove the 2019 Ascent. Hands down, the Subaru is better in every way...better safety features, better handling, Apple Play, etc. etc.
As far as the staff at Flemington Subaru, my sales guy Chris Wood could not have made the experience easier or more enjoyable. He was professional, knowledgable, friendly and responsive. I will definitely recommend Chris and this dealership to my friends. All the other people who helped me there could not have been nicer. Really appreciate the friendly atmosphere...