Frank Squillace | Page 13

? Service/Parts/recommended services that does not need to f My alternator was replaced by Honda in April 2018. Well my Alternator just went again. Do I'm guessing they gave me a used Alternator. Then on my rece My alternator was replaced by Honda in April 2018. Well my Alternator just went again. Do I'm guessing they gave me a used Alternator. Then on my receipt it said my battery is 5yrs old.. Well Honda replaced my battery and it was less than 3 years old!!!!I took my car there for a noise I was hearing in the steering and they told me it was the steering power pump.. I asked if you can tell that by putting it on a machine or something they said no and the cost would be 1000$ I also took it to another auto shop who also said I needed to have steering pump replaced and in the same day took it to AAA. well I guess the guy felt sorry for me because I left the 2 estimates in the car.. He told me if there is something wrong with the steering pump it does not need to be replaced anytime soon.. There was never any fluid leaking from the car as what I was told to look for and within a day or so from taking it to AAA the sound went away and had been there for a few weeks and here it is 6 months later and no issues!!!I will never use Piazza Honda Springfield again!!! I bought my car there and went there for every service I needed , recommended, and so on!! More

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Service people were helpful and courteous and fast The salesman Frank was very helpful and informative. We felt like we got a good deal. We were very happy with the time it took to do the paperwork The salesman Frank was very helpful and informative. We felt like we got a good deal. We were very happy with the time it took to do the paperwork More

by P Cameron Verified Customer Verified Customer

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The best customer service, everyone was very pleasant!! My experience at Piazza Honda of Springfield was thee very best. My Sales person was Frank and he was the best. This was my first time buying a car, s My experience at Piazza Honda of Springfield was thee very best. My Sales person was Frank and he was the best. This was my first time buying a car, so if your looking to buy a car I recommend them. You will not be disappointed trust me I walked out with my new car a Honda Accord Sport. More

by KESHIABROWN677 Verified Customer Verified Customer

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great service superior work josh the mechanic even shifted my frame to get my alignment in specification. Something as a previous tech ive learned to be appreciative when someone josh the mechanic even shifted my frame to get my alignment in specification. Something as a previous tech ive learned to be appreciative when someone goes the extra mile thank you More

by DIAMANTI2009 Verified Customer Verified Customer

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Tremendous experience Frank Squillace and the team at Piazza went well beyond my expectations. They made sure from my first contact for information to when I finally found Frank Squillace and the team at Piazza went well beyond my expectations. They made sure from my first contact for information to when I finally found the Accord I was looking for that they made the deal and the buying experience a great one. I will make sure that I recommend Frank and the Piazza dealership to people I know. More

by RODMONKMAN Verified Customer Verified Customer

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State inspection Came in with no appointment and received expedited service. This is our fifth car from Piazza, all Honda, and the staff has been excellent, from detai Came in with no appointment and received expedited service. This is our fifth car from Piazza, all Honda, and the staff has been excellent, from detailing to General Management More

by CENTRONEJ Verified Customer Verified Customer

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So far so good Express side is quick plus you can watch them work on your vehicle. Did have some minor issues with work being done that I didn’t ask for but the serv Express side is quick plus you can watch them work on your vehicle. Did have some minor issues with work being done that I didn’t ask for but the service advisor took alot off the bill, I needed it done anyway. This was last year though. Once I asked for a tire rotation that they didn’t do cause the mechanic felt it wasn’t necessary but the service manager was courteous and offered not to charge me on the next visit. Again this was last year and the new faces there are very nice to deal with. More

by joe g Verified Customer Verified Customer

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Best dealership around This dealership is the best around! Frank (Squiggy) is the best salesman and he does an amazing job making you comfortable. He does not pressure you t This dealership is the best around! Frank (Squiggy) is the best salesman and he does an amazing job making you comfortable. He does not pressure you to buy and has no problem haggling for you! I have recommended him to many people and they all say the same "GO SEE FRANK S. HE IS THE BEST" More

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Delivered the car I wanted at the right price Frank worked with me thoroughly with test drives for new Accord Hybrid and gave me the monthly lease number I can afford. Very friendly and supportive Frank worked with me thoroughly with test drives for new Accord Hybrid and gave me the monthly lease number I can afford. Very friendly and supportive. More

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Exhausting but largely pleasant experience After doing my internet search and making an appointment,I was met at the door within three minutes. He had the vehicle ready that I wanted to drive. After doing my internet search and making an appointment,I was met at the door within three minutes. He had the vehicle ready that I wanted to drive. No waiting around for them to find the car like at some other dealerships. Test drive was ok, but would have preferred an opportunity to test drive on the highway like you can do at Scott Honda. Jim was able to answer all my questions and demonstrate all the features of the car and tell me about some I did't know. I really appreciate working with him. They need to speed up the process from agreeing to terms and getting in the finance manager's office to complete the paperwork. The persons preparing the car did not clean the inside of the car well More

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