Frank Steffen JR | Page 8

Frank Steffen, Jr. at Porsche of North Olmsted provided outstanding, superior service and support. Focused, welcoming, professional, patient - Frank Jr. was an excellent guide for the Porsche brand; a thou outstanding, superior service and support. Focused, welcoming, professional, patient - Frank Jr. was an excellent guide for the Porsche brand; a thoughtful salesman who helped us select what was best for us; and a patient teacher about the car's features. Everyone at this dealership inspires trust and confidence. Five stars for every aspect of our purchase! More

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Pleasant, professional and reliable group of people, a good place to buy your next car. good place to buy your next car. More

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Frank delivers great customer service during our transaction. He answered my questions and was proactive in ensuring I was satisfied. He was Very patient with me as I asked many questions on all th transaction. He answered my questions and was proactive in ensuring I was satisfied. He was Very patient with me as I asked many questions on all the gadgets in the car. More

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When it comes to buying a car... the less time I physically spend in the dealership the better. Frank Steffen Jr facilitated the entire process making the transaction seamless. Frank Jr. had frequen physically spend in the dealership the better. Frank Steffen Jr facilitated the entire process making the transaction seamless. Frank Jr. had frequent communication updates and was prompt returning all of my phone calls. Porsche of North Olmsted made this transaction simple and quick. More

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After leaving a different Porsche dealership and an unpleasant experience, I did not know what to expect. Frank Stephen, JR, not only provided me a top notch experience, he went above and beyond his wa unpleasant experience, I did not know what to expect. Frank Stephen, JR, not only provided me a top notch experience, he went above and beyond his way to make sure I got all my questions and concerns answered. This included testing multiple cars and moving cars in the showroom to get the entire experience, as well as, ordering a new car and getting delivered in a timely manner. 5 stars!! More

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Buying my Panamera was a great experience from beginning to end. I would recommend Porsche North Olmsted highly. I drove 130 miles to deal with them because the first phone call gave me big confidence on th to end. I would recommend Porsche North Olmsted highly. I drove 130 miles to deal with them because the first phone call gave me big confidence on their staff’s commitment to customer service. More

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I worked w/ Frank Steffen, Jr, and the entire purchase went very smoothly. I was purchasing a car in Ohio, but am from Vermont. Frank was very communicative and we worked everything out via email and a went very smoothly. I was purchasing a car in Ohio, but am from Vermont. Frank was very communicative and we worked everything out via email and a few phone calls in advance. Nick Bernard from the dealership picked me up at the Cleveland airport and took me to the dealership (about 10 minutes away). He was kind and professional, and a careful driver. At the dealership, I signed the paperwork, and I was on my way in about an hour. Everyone was professional and polite. I would absolutely work w/ Frank Jr. and this dealership again. It was a great experience. More

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Frank and Qasim took care of me well. The transaction was seemless and the pickup from Cleveland Airport was great. The service was first class. Recommend them highly. seemless and the pickup from Cleveland Airport was great. The service was first class. Recommend them highly. More

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The service was excellent from the moment I emailed the dealership about my interest in a vehicle. I had not bought a car in several years and Frank and his son Frank Jr made the experience easy. Frank ema dealership about my interest in a vehicle. I had not bought a car in several years and Frank and his son Frank Jr made the experience easy. Frank emailed me with quotes and answered all of my questions-which I had several of. Frank also called me when he felt the answers would be communicated more effectively. The red carpet continued when I arrived at the dealership and met Frank Jr. He explained the process to me and was extremely knowledgeable about the vehicle I wanted. He was very kind and I never felt pressured or rushed to make a decision. I recommend this dealership and particularly this father and son duo to anyone that wants the optimum car shopping experience. More

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Dealership was very attentive to my needs and was able to trade another dealer for a vehicle that met my requirements. Frank Steffen Jr. was the only salesperson that promptly called me back during my search trade another dealer for a vehicle that met my requirements. Frank Steffen Jr. was the only salesperson that promptly called me back during my search for a new car. More

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