Frank Valanzola | Page 3

VIP Experience I am a returning client. I am always treated like a VIP. The entire group goes the extra mile to meet your needs and expectations, I am a returning client. I am always treated like a VIP. The entire group goes the extra mile to meet your needs and expectations, More

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The best Car dealer i have ever done bussiness with! I live in NY and the Car dealers in this area are terrible and thieves who do not provide the quality overall service that the Hudson Auto group give I live in NY and the Car dealers in this area are terrible and thieves who do not provide the quality overall service that the Hudson Auto group give you. Two weeks ago, my car was involved in an accident and the air bags deployed. The insurance company totaled the car and gave me a good check for my 2015 Sonata that had low mileage. For two weeks, I was looking at used Sonatas which I wanted to purchase, not finance. The NY area dealers, both use and full deceive you by using internet low prices and the you show up, that do not let you purchase the car and if you try to, the price shoots up from 5,000 - 7,000 dollar not including tax. The try ans get to to finance the car and you speed way more money. They also hit you up with fees and they are not good at meeting you to an attractive offer for used cars is excellent shape. I feel so lucky and blessed to have found the Hudson Auto Group (Hyundai) dealership in Jersey city. This dealership has a waiting are with a HDTV, coffee , water, and vendor machine. I saw an ad on ad search site , saw the car , wrote them, got a response right away, This was on a Friday so I replied asking if I can purchase the care, for the cost, tax, DMV, etc. I received a call from Mike and I asked him if I can purche, not finance thsi care if I can afford it. He replied "yes," you want an out the door so fine. He suggested I come look at it soon. I replied by saying maybe tomorrow or on Monday. I then receive a call from Carolina who said the car is in excellent shape, 1 owner and even offered to pick me up it I had to take trains down there from NY. I have rental car this paid for through today. She told me that they can bring to the Rental to drop off the car. I check with the rental car company and there is a drop off lose by. As i left to do to NJ on a Saturday where traffic is so horrible, I called Carolina to let her know i was on my way., Shortly after that, I got a call from Mohammed who introduce himself as the sales man who will be happy to work with me. I arrived after a horrible 2+ hour drive, and asked for Him upon arrival. He cam to met me, asked if I could please wait 5 minutes as he was finishing up with someone, offered me coffee, water, etc. He already had the key he told me and sad I can go look at the care, he indicated where it was.I looked it over, was impressed at the condition. I gave him my NY state drivers license,, he made a photo copy, then we went for a test drive. Al was fine, I asked if it was possible to place the care in their car wash before i leave and he said, absolutely. He was multi-tasking and keep me updated, He introduced me to Carolina who printed out the Carfax and the car has had one owner, no accidents, well service at the dealership. This car did not have the sticker on it yet, they is how new if was. This amazing dealer gave me a super deal, may better then the BS they all the NY dealer crooks could not close to. My IT career is awful so I did have have a lot of funds to get a great car like this s I am fortunate, blessed. and very lucky. i assure them hat I check my account before i left and the insurance check had cleared.. I wrote out the check and this excellent dealer assisted me with everything the insurance company, , registration, plates, etc. I even had enough left over since the deal was so great to get a fully extended Platinum warranty, Frank helped with that, printed out al the forms for both states, power of attorney, lemon laws, protect the information, etc. To this day and especially in the last two weeks, my experiences with Auto Dealers in nY has been very frustrating, stressful and unpleasant. Fast forward to March 23, 2019 at the Hudson Auto Group Hyundai dealer. Mohammed helped me gas u the rental car, dropped it off and gave me without doubt the finest customer service experience I had ever had in my life, bar none, That also goes for Frank and Carolina. I urge any NY's who want to get a Hyundai, Subaru or Chevy to go to Jersey City and get your car from this group. I first class 5 star experience That i had which I though I would never has until today. Kudos to al the wonderful people who work at this dealership, I am so pleased and I want allto have the same great time that I had! More

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We always go to Hudson Hyundai I like this dealership a lot. I just leased my 3rd Sonata from there. Staff is always friendly and knowledgeable. They do there best to give you a de I like this dealership a lot. I just leased my 3rd Sonata from there. Staff is always friendly and knowledgeable. They do there best to give you a decent deal. The wait time this time around was quite lengthy but it was a Saturday so.... Ron B was helpful and answered all my snarky questions. He has a good sense of humor. Next time I will go car shopping during the week. More

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Moderate process Length of service to choose a vehicle was not that bad.Just wanted to lease to afford payment and not having a hard time walking away from lease if wa Length of service to choose a vehicle was not that bad.Just wanted to lease to afford payment and not having a hard time walking away from lease if wanted to of no hard times.My lease was going to be over for Sonic 2015 on April 2019.I talked to John Lee and he showed me the Elantra 2019 to lease. I drove the vehicle and was comfortable with price and he began process of paper work. More

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Hudson Hyundai Excellent We Purchased Santa Fe XL today from Hudson Hyundai. Excellent and speedy service... highly recommend! Ask for Jose Terrero... Easiest experience we’ve We Purchased Santa Fe XL today from Hudson Hyundai. Excellent and speedy service... highly recommend! Ask for Jose Terrero... Easiest experience we’ve ever had! More

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Best Experience Our experience with Mo couldn’t have gone any smoother. Mo was very professional, and met all of our needs. He asked what we were looking for and matc Our experience with Mo couldn’t have gone any smoother. Mo was very professional, and met all of our needs. He asked what we were looking for and matched us with the perfect vehicle. I would highly recommend Mo at Hudson Hyundai. More

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great Very easy to talk to and they understood our needs. Would definitely recommend this dealership to other people. Joshua was very professional and helpf Very easy to talk to and they understood our needs. Would definitely recommend this dealership to other people. Joshua was very professional and helpful with us. More

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Great experience! Love my Kona! Sergio Lopez was our salesman and was very knowledgeable, honest and professional. We had a fast and easy experience finding the car we were intereste Sergio Lopez was our salesman and was very knowledgeable, honest and professional. We had a fast and easy experience finding the car we were interested in. I would recommend Hudson Hyundai and Sergio always being there to answer questions. We received great customer service. More

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Great Service, Hudson Hyundai is Awesome ! ! John Lee and Joey Goncalves provided an excellent shopping experience. It's the first place I stopped at and I decided that I did not want to go to John Lee and Joey Goncalves provided an excellent shopping experience. It's the first place I stopped at and I decided that I did not want to go to any other dealership. The entire purchase was smooth and I have an excellent car. More

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Great experience Joe G & Johnson G were very helpful with my first ever car purchase. I will return in the future to purchase again. Both were very friendly & helpfu Joe G & Johnson G were very helpful with my first ever car purchase. I will return in the future to purchase again. Both were very friendly & helpful. Johnson is very knowledgeable. More

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