Frank Williams | Page 5

My new Alpha Romeo I have been looking at the Alpha for a year an decided to purchase a few months ago. I contacted Julie A. Gallow first by phone an later in person at I have been looking at the Alpha for a year an decided to purchase a few months ago. I contacted Julie A. Gallow first by phone an later in person at the dealership. I explained to Julie that I had built my Alpha on their website and showed her my print out of the automobile I wanted, with the price I expected to pay. Julie and I walked to the lot and there was the car I had built which had arrived the day before at the dealership. I was blown away! Julie handled all the details for me and within 48 hours I drove home to Bessemer with my new car!! Not only that but I got a savings on the price as well. Julie and her team were absolutely the best. I felt at home and confident in my purchase. I have contacted Julie several times since the purchase and she always answers my call. I give her and Landers an A Plus on service and attention to detail. Thank You John Neely More

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Quality Customer Service Landers McLarty customer service is supremely Outstanding. My husband and I received a home away from home experience. We felt like a true part of th Landers McLarty customer service is supremely Outstanding. My husband and I received a home away from home experience. We felt like a true part of the buying process and not simply just hearing the "buying the car jargon." From the moment of arrival, until we left, we were welcomed like family and not simply a money car exchange . We were not pressured, and we merely enjoyed the process. The entire process was superior. Our sales Professionally, Aretha Ewing knew how to accurately address all of our questions with clarity, and she was quick to make sure that our experience was very positive. Deonte Sutton, and Donald were extremely professional. Thank you Frank Williams. Your team of professionals are bar none !!!!!!!! More

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Highly satisfied Landers McLarty Subaru and Dodge have really gone above and beyond assisting me in the purchase of my vehicle. This is the second vehicle I have purch Landers McLarty Subaru and Dodge have really gone above and beyond assisting me in the purchase of my vehicle. This is the second vehicle I have purchased from them (one frim Dodge and one from Subaru. I will continue to purchase vehicles from them because of the excellent service I receive each time I am looking to purchase a vehicle. Everyone was so kind and focused on what my needs were instead of just trying to make a sell. If you need a vehicle I recommend Landers McLarty Subaru or Dodge. Just ask for Elijah at Dodge or J.T. at Subaru. More

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People are the True Assests It's the People of a company that truly makes the difference. From the top admin to service, all the folks at Lander's are amazing!!!! Especially th It's the People of a company that truly makes the difference. From the top admin to service, all the folks at Lander's are amazing!!!! Especially the marketing dept!!! More

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Great Dealership Great service, from Front desk to sales people to managers and owner. I have purchase all 5 of my vehicles from Landers Mclarty Dodge for the past 6 Great service, from Front desk to sales people to managers and owner. I have purchase all 5 of my vehicles from Landers Mclarty Dodge for the past 6 years. Thank you all for your great Service. More

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The Gold standard of dealerships! If you are looking for a new car , this is the only place you should go!From the owner on down they are top class people.Frank the owner treats you li If you are looking for a new car , this is the only place you should go!From the owner on down they are top class people.Frank the owner treats you like family not just a potential sale. See Willie White as a salesman and Derrick in service and you will not be disappointed.I worked for Chrysler Corp. for 30 years and would not recommend anyone who does not provide the utmost of value and honesty. More

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This Dealership walks the walk. They are the best. I have bought many cars in my life and have never had a good experience ever. These guys at Landers McLarty walk the walk. It's by far the best exper I have bought many cars in my life and have never had a good experience ever. These guys at Landers McLarty walk the walk. It's by far the best experience I've ever had buying a car. We bought a Grand Cherokee and a Dodge Rebel. Let's just say something happen to the Rebel and it was my word against theirs. One of those situations no one wins and at any other dealership I would have been out of luck. Not at this World Class place. These guys did something not many dealerships would have done. They took care of me no questions ask. Landers McLarty Dodge may very well be the only place I ever buy a car from again. Frank Williams and his team are the real deal. They will take care of all your needs. More

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The "BEST" Attitudes and Customer service Frank I love working with Willie White and your team. I have purchased about 7 cars from LMDCJ and with no regrets. I look forward to working with yo Frank I love working with Willie White and your team. I have purchased about 7 cars from LMDCJ and with no regrets. I look forward to working with you in the future and hope you will support my son's High School Wrestling Team. Thanks LMDCJ you're the best!!!!😊😊😊 More

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Thank you! Thank you for working with us and being so patient. As always the experience was exceptional by Robert and the entire supporting team! I hope you al Thank you for working with us and being so patient. As always the experience was exceptional by Robert and the entire supporting team! I hope you all had a wonderful Christmas and an awesome 2017. More

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Total Chaos-Still unresolved Purchased (or so i thought) a 2016 dodge dart, provided all documentation, signed finance paperwork on 07/18/2016, drove off and assumed all is taken Purchased (or so i thought) a 2016 dodge dart, provided all documentation, signed finance paperwork on 07/18/2016, drove off and assumed all is taken care of. 08/05/2016 my finance company from my trade in called about payment due, i then call the dealership to find out if there is a problem, they explain there is no problem it was "simply overlooked" and they will get the payoff sent over. August 22nd i try to set online payments up through my financier and after failed attempts and a phone call to said financier i find out they have no contract on me, no information whatsoever. I then call the dealership and speak to a couple different people to finally find out paperwork verification's were never completed and due to a change in my spouses employment on 08/08 we no longer are approved. when I ask how they plan on remedying this problem, their answer is we will have to get "our" car back. I then reach out to general manager who stated he would look into it and call me back, he didn't, instead Don from financing called clearly upset this has fallen into his lap, he said he will work on it and call back, he didn't, so I called back a couple hours later to find out whats happening. i leave 5 voicemail's, during my 6th call I speak to general manager again who stated he will have a meeting with finance and sales manager to come to a solution and call me right back, i called back again and leave a voicemail for the general manager requesting an update. Never got a call back, i call the next day around 10:30am and speak with general manager, he states they are working on it and will call back. Then Barney calls and request some information, I have to return his call with this information, and when I do I am again told "I will call you right back", again I haven't received a return call, here I sit another day passed and halfway through today and no one has called. I have just left another voicemail to please call me back and keep me updated as to whats happening. Failed communication from day 1. PS this is the second car I have purchased from this dealership this year and still they have no desire help or even keep me updated. More

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