125 Reviews
Write a Review125 Reviews of Frankie Sanders
September 17, 2021
Seems like scam. Took forever to diagnose something simple. Almost 6 hours. No real explanation of charges whatsoever. Poor customer satisfaction. simple. Almost 6 hours. No real explanation of charges whatsoever. Poor customer satisfaction. More
Other Employees Tagged: Justin Anderson, Jerry Berkey, Aiden Caposieno, Brittany Chilton, Chris Gallegos, Donald Puetz
September 13, 2021
As long as I own my Kia if I don't have to take it to your dealership I never will! Your service person told me that they took the door panel off to find my problem! The car was right next to the servi your dealership I never will! Your service person told me that they took the door panel off to find my problem! The car was right next to the service Department waiting area and I could visualize the car the whole time it was there and they did not take the door panel off! And,another thing,is that they told me I needed front brakes and they never took my wheels off! They tried to upsell me over $1,000 More
September 12, 2021
My car had broken down on the highway. I was from out of town. I had my vehicle towed to the nearest Kia dealership. Not only did they take care of my Kia but they helped me maintain a sense of normalcy bac town. I had my vehicle towed to the nearest Kia dealership. Not only did they take care of my Kia but they helped me maintain a sense of normalcy back in my city, during the time I waited as the repairs were done. The service department supervisor explained the problems and prices. What was covered and what wasn't. I can't thank them enough for taking such great care of me and a service department that are all pros at what they do!! More
August 30, 2021
Disappointed in KIA engine using oil. Kia customer Disappointed in KIA engine using oil. Kia customer service representative was very cordial and accommodating. Overall good service. Took longer than Disappointed in KIA engine using oil. Kia customer service representative was very cordial and accommodating. Overall good service. Took longer than anticipated due to difficulty getting parts. More

