Franklin Teos | Page 9

Amazing customer service and honest Thank you for making everything easy and simple. Everyone there was willing to help and get me exactly what I wanted. I would recommend this dealershi Thank you for making everything easy and simple. Everyone there was willing to help and get me exactly what I wanted. I would recommend this dealership to anyone. More

by VEREGETAMIR Verified Customer Verified Customer

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great experience, honest and hard working salesman, definitely works for the customers, dealership has everything all staff are friendly and happy to help w experience, honest and hard working salesman, definitely works for the customers, dealership has everything all staff are friendly and happy to help with anything that you need More

by mpholley Verified Customer Verified Customer

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Attention to detail They were very attentive to all details of the deal and did all they could to help me with the best deal. In the end I got a lower interest rate than They were very attentive to all details of the deal and did all they could to help me with the best deal. In the end I got a lower interest rate than my bank was giving me. More

by TOMAS.CRUZ Verified Customer Verified Customer

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Extra Mile Experience They did a lot of work to find us a vehicle that fit our needs, and our budget. Our situation made it difficult but they found a way to make it work. They did a lot of work to find us a vehicle that fit our needs, and our budget. Our situation made it difficult but they found a way to make it work. More

by BRAD JUTRAS Verified Customer Verified Customer

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Sales My experience was great. Found the truck of my dreams. Franklin was able to help out our family and find the truck that fits all of our needs. Will re My experience was great. Found the truck of my dreams. Franklin was able to help out our family and find the truck that fits all of our needs. Will recommend him to all my family and friends. More

by JIMENEZ79R9 Verified Customer Verified Customer

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Great car buying...... Long wait. My salesperson, Frankie, was amazing. I bought a used Jeep and he was extremely knowledgeable. Great test drive, loved the car. I had a budget and the My salesperson, Frankie, was amazing. I bought a used Jeep and he was extremely knowledgeable. Great test drive, loved the car. I had a budget and the sales manager John helped me stick to it. Not just helped, bent over backwards. I agreed to purchase the vehicle, we shook hands, I had my own financing....I thought...."this is the fastest car buying experience ever." No. I waited 2 hours for financing, then once I was in financing it was like a hostage situation. I wanted gap. That was it. But I suffered through several reconfigurations if the warranty, then the financing guy (without my encouragement) asking management to offer a better deal on a warranty. No means no. Great experience, low pressure, until the end. Overall, if but there again, but I would be a lot more forthcoming with finance, fill out my own check and make it home 2 hours earlier. More

by carbaughtc Verified Customer Verified Customer

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Amazing! Great service Excellent service! First time buying a car for myself and Chevrolet manassas team service was above and beyond great! Made me feel comfortable and ove Excellent service! First time buying a car for myself and Chevrolet manassas team service was above and beyond great! Made me feel comfortable and overall happy with my purchase! Thank you:) More

by Dreaaag Verified Customer Verified Customer

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Little to no follow through It is now January 8,2019. I bought a truck from this dealership on November 30,2018. As of today I have yet to receive my registration and tags. I ha It is now January 8,2019. I bought a truck from this dealership on November 30,2018. As of today I have yet to receive my registration and tags. I had to call them and get another temp tag cause the original ran out December 30, 2018. I have to say at least when I contacted the dealer about the temp tag they got me a new temp sent right away. When I purchased the truck it was GM Certified which means everything that came original with truck has to still be with it. They had to give me new floor mats cause the original one where no where to be found. I then told the salesperson I was dealing with before I left with the truck that there was no owners manuals in the truck, he continued to tell me he would get new ones and send them to me right away, well........ to this day I have not received them. I have tried contacting the salesperson a couple of times with no response. I was already having a bad experience with this dealership cause it took them almost 5 hours to finish the deal. Before I went down there for the truck I sent pictures of my trade so they could give me a rough idea as to how much I will get for a trade, well when I got down there they tried to low ball me first by raising the price of the truck I was going to purchase by $2000 and even tried to not give me what they quoted before hand for my trade. I had to fight them to get them to give into what they originally quoted. I have been buying trucks on average every 2-3 years and have never had to sit at dealership that long till now cause all other dealerships I delt with give me the best deal up front and stick to what they originally quote me. I drove from Gettysburg, Pa to Manassas, Va to purchase the truck. One last thing, it took them over a month to get my trade paid off and get the new loan activated, they just about caused me to get a strike against my credit cause the old loan almost went to 30 days past due, I'm just glad I was able to catch it and pay the payment for the truck loan I traded in. To me the dealership should reimburse me for that payment since I already traded that truck in a month before. More

by Flcin18 Verified Customer Verified Customer

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2015 HD This dealership seems to be very honest and fair. They were not pushy and were patient with me. Franklin was very helpful throughout the whole proces This dealership seems to be very honest and fair. They were not pushy and were patient with me. Franklin was very helpful throughout the whole process. More

by Flcin18 Verified Customer Verified Customer

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Excellent price, terrible wait for financing. PRO:The dealership had the best price for the vehicle we were looking for by $3k. We did a lot of research and it was a great price. CON: We wai PRO:The dealership had the best price for the vehicle we were looking for by $3k. We did a lot of research and it was a great price. CON: We waited over 2 hours to sign the paperwork and meet with someone in financing. We live 1.5 hours away, but if we lived local, I would have walked out without buying the car. I understand it was the last day of the month and there were great financing deals, but you can't have 7-10 salesman standing around doing nothing and only 3 people working in the financing dept. More

by VTCARRIER Verified Customer Verified Customer

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