Fred Carey

Do not, I repeat, DO NOT patronize Lexus of Pembroke Pines in any manner. Don't be fooled by the xx bogus 5-star shill reviews because these guys are crooked liars devoid of ethics and morals. Worst B Pines in any manner. Don't be fooled by the xx bogus 5-star shill reviews because these guys are crooked liars devoid of ethics and morals. Worst Buyer experience ever, and I mean EVER, due to their unscrupulous behavior and dishonesty to the point of actually preparing a FAKE DEALER DOCUMENT to close a deal. We were out of state buyers from Oregon, which does not have sales tax. When we purchased our Lexus GX460 on July 4, 2025 we were required to pay the Florida sales tax, but Fred Carey (slimeball Salesman) and Jorge Leon (even slimier Finance Manager) both collaborated in creating a fake dealership document that they purported would provide reimbursement of the Florida Sales Tax once the vehicle was licensed and registered in Oregon (the licensing and registration process was completed by the dealership). Well, 3 months later and no tax reimbursement, and they won't answer or return phone calls or e-mails. Attempts to discuss the issue with the Sales Manager, Andre Armani, elicits nothing more that banal platitudes, which indicates to me that the Dealership Management actually CONDONES, PROMOTES and SUPPORTS the use of fake documents as typical business practice. There's sufficient detail provided above to clearly show that this is a legitimate, substantive complaint. You've been warned, DO NOT patronize Lexus of Pembroke Pines as they have NO INTEGRITY and will flat out LIE to close a deal. And although my dealings were limited to the Sales staff, if this level of corruption and lies are condoned by Management, then it would be prudent to assume that the entire dealership is equally unethical and amoral. Lexus of Pembroke gets a "1-star" ONLY because that is the lowest rating allowed, because they definitely earned a substantially lower rating. More

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Fred Carey! Is theeee best car salesman I know, he has been my dealer since 2014. And he calls in between just to say hello how's everything, happy birthday to m Is theeee best car salesman I know, he has been my dealer since 2014. And he calls in between just to say hello how's everything, happy birthday to me and my husband at this point we are family :). This is how he makes us feel whether we purchase or not. He just sold an suv and we love it. Thank you for your hard work and dedication. More

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Such a great experience at this Lexus, everyone was friendly, helpful and fair. Especially Fred, he made my day! friendly, helpful and fair. Especially Fred, he made my day! More

by BROWARDTRUCKCENTER Verified Customer Verified Customer

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I had a great experience at Lexus @Pembroke Pine location. Fred C was great to work with. location. Fred C was great to work with. More

by CINJOY5 Verified Customer Verified Customer

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Excellent customer service start with the sell man is every friendly and knowledgeable abt the finance department is very transparent. every friendly and knowledgeable abt the finance department is very transparent. More

by JOKINGKING44 Verified Customer Verified Customer

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Smooth buying experience, friendly staff, fair pricing, and the car runs great—overall very satisfied purchase. and the car runs great—overall very satisfied purchase. More

by dwarakaprasath Verified Customer Verified Customer

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Zebbie was great. The service provided was excellent. From the moment we walk into the dealership, he made us feel comfortable, was very respectful and not pushy. He p The service provided was excellent. From the moment we walk into the dealership, he made us feel comfortable, was very respectful and not pushy. He paired us with an excellent sales manager and the perfect finance to finish the whole process. We truly appreciate the time you took throughout the whole process. Highly recommend Zebbie. Thank you again for making this stressful process smooth and for reading your clients personality to match with the perfect manager/finance. Lili & Lee More

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bought our Lexus from Fred Carey, very pleasant and knowledgeable, it was our best experience buying a vehicle. highly recommend if shopping for a Lexus, go see Fred at Lexus of Pembroke Pines knowledgeable, it was our best experience buying a vehicle. highly recommend if shopping for a Lexus, go see Fred at Lexus of Pembroke Pines More

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Never have a loaner and gave me back my car not even washed. Communication is minimal washed. Communication is minimal More

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I had an incredible experience at Lexus of Pembroke Pines, all thanks to Fredrick, my amazing salesman. I was stuck in a terrible car finance situation, and Fred went above and beyond to help me get ou Pines, all thanks to Fredrick, my amazing salesman. I was stuck in a terrible car finance situation, and Fred went above and beyond to help me get out of it and into a brand new IS 350 lease! From the moment we walked in, Fred was patient, knowledgeable, and genuinely focused on helping us find the best financial plan that worked for me. I’ll be honest—on the first day, I was still a little unsure. But the next day, Fred gave me a follow-up call, and after thinking things through, I knew I wanted to move forward with Lexus of Pembroke Pines. That extra effort and care meant a lot. I also want to give a huge thank you to Steve, the financial advisor, and Rohan, the general manager. Their professionalism and transparency made the entire process feel smooth and stress-free. Because of Fred, Steve, and Rohan, this won’t be my last time here. I’ll definitely be coming back, and I’ll be recommending this team to everyone I know! More

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