Fred Gregory | Page 3

My experince with Rick LaRue This is my second dealing with Rick LaRue who was very helpful . He spent much time explaining to me the Ins and Outs of new car ownership vs a lease This is my second dealing with Rick LaRue who was very helpful . He spent much time explaining to me the Ins and Outs of new car ownership vs a lease car. He also made sure that I received all the discounts that were due to me and due to the fact l have been a Chrysler owner since 1968. He is very personable and friendly. l will recommend him and your dealership to anyone who asks. More

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This Place ROCKS! The very first place I went to was PARKWAY and all Keith did was try to tell me what HE liked!! Suburban Chrysler Dodge Jeep Ram of TROY is the warm The very first place I went to was PARKWAY and all Keith did was try to tell me what HE liked!! Suburban Chrysler Dodge Jeep Ram of TROY is the warmest , welcoming , friendliest place I have ever been in. Not only did I walk out with a brand new jeep but I also walked out with a new friend. Jacki did such a great job putting my mind at ease and Elliott baby stepped me through the whole finance process and was wonderful. I came back in on Saturday, and even Fred in Service was great about answering all my service questions. I live in Clinton Twp and will drive those extra miles to have my Jeep serviced there and to shop for a vehicle for my hubby. A huge Thanks to whom ever hired and put these people in their positions because they are very good at what they do!! More

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Jackie Burke is THE Lady to Call at Suburban! From start to finish, Jackie made my new Jeep purchase both quick AND painless. I wanted a specific Jeep. Color, Limited, loaded etc. Jackie never on From start to finish, Jackie made my new Jeep purchase both quick AND painless. I wanted a specific Jeep. Color, Limited, loaded etc. Jackie never once tried to sell me something I didn't want or "close" enough to it just to move what SHE wanted to sell. Jackie got me THE exact Jeep I wanted. Fast. Same day fast. So not only was it quick, painless, AND got me THE Jeep I wanted, Jackie and the management Matt went above and beyond to get me out of my (then) current lease with VERY minimal spill over. I LOVE my new Jeep and had THE best experience. Would I recommend Jackie? YES. Would I recommend Suburban Chrysler in Troy? YES. They're awesome and I will be a lifelong customer! More

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Everything went as promised The service department explaned all work that needed to be done. Work was completed when when promised. After repairs Fred Gregory went over all with The service department explaned all work that needed to be done. Work was completed when when promised. After repairs Fred Gregory went over all with me More

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Great Goos service, usually fast when it comes to time of repairs and recalls, always calls when car is done and ready! Fred is the best Goos service, usually fast when it comes to time of repairs and recalls, always calls when car is done and ready! Fred is the best More

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Warrenty work on new Jeep Wrangler Fred Gregory scheduled the work and it was completed in a timely professional manner. Everything worked as expected. The dealership provided a compl Fred Gregory scheduled the work and it was completed in a timely professional manner. Everything worked as expected. The dealership provided a complimentary shuttle to take me home after dropping off the vehicle. Car was delivered on time and the exterior was washed when delivered. More

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Dreaded repairs made easy I had three gasket leaks that had to be repaired on my 2009 Dodge Grand Caravan - not the type of stuff anyone likes to pay for. They made it as painl I had three gasket leaks that had to be repaired on my 2009 Dodge Grand Caravan - not the type of stuff anyone likes to pay for. They made it as painless as possible - Fred Gregory was a great help. More

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New Lease made Easy Ralph Geary followed up as he said he would and made it a painless process in leasing a new Chrysler 200 for my wife. Ralph is very thoughtful, does h Ralph Geary followed up as he said he would and made it a painless process in leasing a new Chrysler 200 for my wife. Ralph is very thoughtful, does his research, and makes it easy to walk out feeling the customer is truly valued. More

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WORKING WITH THE BEST HIRE 10 TRACY ALTERS AND YOUR DEALERSHIP WILL RUN LIKE A TOP. SHE WORKS EVERY DETAIL TILL ITS RIGHT AND COMPLETE NO MATTER WHAT IT TAKES. THANK YOU HIRE 10 TRACY ALTERS AND YOUR DEALERSHIP WILL RUN LIKE A TOP. SHE WORKS EVERY DETAIL TILL ITS RIGHT AND COMPLETE NO MATTER WHAT IT TAKES. THANK YOU More

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Great service department, great sales staff, good deal! While in from Ohio over the weekend for a wedding my 2003 Chrysler 300M decided it was time for a new radiator. (It's a great car for someone and sho While in from Ohio over the weekend for a wedding my 2003 Chrysler 300M decided it was time for a new radiator. (It's a great car for someone and should be on the lot for sale) I decided 11 years was long enough and I ended up trading for a mini van. Fred Gregory was the service rep I worked with initially to determine the cost of a repair and Jacki Burke then took over when I let them know I was interested in driving the used 2014 Grand Caravan I saw online over the weekend when the car first started having problems. I had been doing my homework the past year so I would know what I would replace the 300M with. When I saw the exact vehicle I knew I wanted and it only had 30,000 mi, was clean and handled great, I knew it was going home with me. I was treated fairly with the amount given on the trade-in, the price of the van and the interest rate charged with financing I had them arrange. It took the sting out of having something come up on a weekend that should have been nothing but a happy occasion. If I lived in the Troy area I would certainly use this dealership again. Ask for Jacki, she's THE WOMAN TO CALL! More

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