Fred Hernandez
Fred Hernandez at Westside Lexus

Fred Hernandez | Page 4

Collision Center Estimator

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

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57 Reviews
not yet
rated

57 Reviews

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Dealership Experience

20 yrs, 5 mos

57 Reviews of Fred Hernandez

September 18, 2016

Dealership Rating

Window Tiniting New Car great. I came in for a tinit on my new lexus 2016 es 350. I found everyone friendly.. My expereince was excellent. I was treated with respect. More

by my es 350
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 06, 2016

Dealership Rating
Employee Rating

Great service! The Westside service team is great! Although I typically work with Fred, every member of the service team has been great! I highly recommend Westsid More

by ron123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andrew Nagler , Josh Guerra

August 05, 2016

Dealership Rating
Employee Rating

My experience was great as usual. They did a great job fixing the car! Fred Hernandez was terrific taking care of my car. He carefully explained all my options and made an excellent More

by HW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 22, 2016

Dealership Rating
Employee Rating

Great Service These two men have consistently given excellent service over the years. This is my third Lexus RX and these men have been with me for about 10 years More

by Peggy Gerst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Davis

July 12, 2016

Dealership Rating
Employee Rating

Oil Change Friendly and courteous. Excellent service. Even though this was a free oil change, I was treated with the same diligence as a paying customer. Fred More

by rachel7558
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 12, 2016

Dealership Rating
Employee Rating

Very accommodating, punctual , met my needs I always gpfeel very special at your dealership. You give me good information p, offer loaner car, let me know up front what to expect. More

by Carolyn74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 30, 2016

Dealership Rating
Employee Rating

"Proud Patrons" We've been proud owners of a Lexus since 2001 and have had the privilege of being patrons of both Westside and Northside Lexus. The service is outsta More

by frostyjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 28, 2016

Dealership Rating
Employee Rating

100 mile annual maintenance service Employees are very professional as always with each visit, Fred Hernandez is a great service employee, he answers your phone calls in a timely manner More

by genevieve hines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 17, 2016

Dealership Rating
Employee Rating

Super efficient service and free loaner car! I didn't buy my car here, but I plan on having it serviced here from now on! Go to Westside Lexus. You won't be disappointed. More

by 2460westside
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 17, 2016

Dealership Rating
Employee Rating

Great seevice I've been taking my car to Westside Lexus for service since I moved to the area. The customer service and courteousness is exceptional. They are quick More

by TnLynda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Nemoto

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