Fred Lovette | Page 5

Both men were extremely helpful and courteous. Made my first car I purchased by myself a piece of cake. Went out of their way to help me with special financing and getting my old car home with ea Made my first car I purchased by myself a piece of cake. Went out of their way to help me with special financing and getting my old car home with ease. Would recommend them to anyone buying a car More

by JANETFRED1 Verified Customer Verified Customer

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Everyone was very helpful and helping us identify a car that I was interested in purchasing. No one was overbearing or pushing us toward a purchase. They just let us make a decision and answer any questio that I was interested in purchasing. No one was overbearing or pushing us toward a purchase. They just let us make a decision and answer any questions that we might have. Which eventually will lead to us buying the 2022 terrain. More

by Jehavey Verified Customer Verified Customer

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The people at the dealership are great The service was spectacular and fast Wry knowledgeable and all around great service spectacular and fast Wry knowledgeable and all around great service More

by TEKPROINC22 Verified Customer Verified Customer

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Information entered by technician regarding mileage generated recommendations for service. The mileage recorded was "off" by over 35,000 miles. I mentioned it to the advisor but since he was so busy generated recommendations for service. The mileage recorded was "off" by over 35,000 miles. I mentioned it to the advisor but since he was so busy with other customers, he forgot to update the system. I called when I returned home and the necessary revision made but "next service" date on W/S sticker very inaccurate. Lengthy time spent waiting despite having scheduled in advance. All personnel were very congenial. More

by THEHARMS Verified Customer Verified Customer

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Everyone was so professional & helpful. I was guided to trade a car & truck for a new car, Fred & Sami helped tremendously to make this easy. I was guided to trade a car & truck for a new car, Fred & Sami helped tremendously to make this easy. More

by JCULVERN Verified Customer Verified Customer

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Repeat customer; ordered a new 2022 Yukon Denali because they advertised no mark up over MSRP. After 8 weeks waiting for the new Yukon to come in, they severely low balled me on my trade in. I was told th they advertised no mark up over MSRP. After 8 weeks waiting for the new Yukon to come in, they severely low balled me on my trade in. I was told that there were people on the lot eyeing my new Yukon and wanting to buy it if I didn't want to do the deal. I reluctantly went ahead with the purchase, but in retrospect I should have just purchased the new Yukon without giving them my trade and sold it myself. More

by Marcia Holland Verified Customer Verified Customer

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I will never visit another dealership again. I will use them for all my service needs. They are friendly and helpful and professional. I will use them for all my service needs. They are friendly and helpful and professional. More

by ERIKA.GORDON71 Verified Customer Verified Customer

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Such a pleasure to do business with these guys. The buying process was quick, easy and no pressure. buying process was quick, easy and no pressure. More

by MPAGE618 Verified Customer Verified Customer

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Fred Lovette was absolutely great to work with. He kept me informed through the whole process of ordering my new Yukon. He’s very knowledgeable and made the whole buying process so easy. All of the staff a me informed through the whole process of ordering my new Yukon. He’s very knowledgeable and made the whole buying process so easy. All of the staff at Jim Ellis were so friendly and very helpful. Jasmine in finance was a joy to work with as well. We will definitely use them again even though they are a 2+ hr drive from LaGrange. Couldn’t be happier with how everything worked out and how great we were taken care of. More

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Easy to do. Fred Lovett took care of everything. I will send my friends to your dealership. send my friends to your dealership. More

by RSCHERER1945 Verified Customer Verified Customer

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