Fred Rogers
Fred Rogers at Shottenkirk Ford Jasper
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Fred Rogers | Page 5

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Shottenkirk Ford Jasper

868 GA-515
Jasper, GA 30143

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4.8
57 Reviews
4.8

57 Reviews

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57 Reviews of Fred Rogers

October 26, 2023

Dealership Rating
Employee Rating

I have always had excellent service by everyone @ this dealership. They give you a thorough explanation of what service your vehicle requires. I have never had to return to the dealership for any issues t More

by H_JVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 21, 2023

Dealership Rating
Employee Rating

Out of all the dealerships I've done business with in the last 20 years I have to say Shottenkirk Ford in Jasper, GA is the worst. From the General manager, Steve Ferenczy, to Renold Bridgemohan, to Parts, t More

by Barn Man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 23, 2023

Shottenkirk Ford Jasper responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 706-928-0602 at your convenience.

Oct 24, 2023

Barn Man responded

Before I left this review I did contact the dealership at the # above and left a message with the lady there answering the phone . I wanted to discuss the matter with Steve (General Manger) She said she would put my contact # on his computer so he would see it first thing. I told the lady that a bad review was coming if I don't get to discuss this matter with G. Manager Steve. He never called me. * Look here! I spent a total of 13 hours at the service dept. waiting area. (this does not include the 2 trips, 5 hours driving time to the dealership, over all 18 hours of my time and cost me $454.40) waiting on the so called experienced / Ford trained technician to wire in a wiring harness, (a 4-pole flat trailer connector) so I can pull my boat trailer. >> At my expense $$ and all my time here, I'm having to pay for that Experienced Ford Tech!, Really man ! This dealership, starting at the Top to the bottom needs to be taught how to do their job. > 1st. Integrity, just do the right thing and stop all the lying. If you don't know how to do you're job, just say so and stop passing the blame on to someone else. INTEGRITY is being good even when no one is looking!

September 19, 2023

Dealership Rating
Employee Rating

I always get great and consistent service here and will continue to bring my F150 to this dealer for the premium service they deliver. More

by RPFITCH
Recommend Dealer
Yes

Other Employees Tagged: Rocky Mahan

Sep 19, 2023

Shottenkirk Ford Jasper responded

RPFITCH, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

August 16, 2023

Dealership Rating
Employee Rating

Finally fixed the issue on the 3 visit. Thanks Scott for the great service ! Mike More

by MGDEPUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Disalvo

Aug 22, 2023

Shottenkirk Ford Jasper responded

MGDEPUE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 09, 2023

Dealership Rating
Employee Rating

I always get a high quality service whenever I visit here. The main downside caveat is that it takes forever for an Oil Change and anything to do with the Tires. I realize good work takes time, but I've More

by ANTHONYK747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan , Rocky Mahan, John Barlow

August 06, 2023

Dealership Rating
Employee Rating

Each and every time the customer service/service is always remarkable! Kara has always been a pleasure to work with! More

by BobW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan

August 05, 2023

Dealership Rating
Employee Rating

We bought out car at Shattenkirk and have been loyal customers ever since. Great service. Very thorough. Great representation of a great brand. More

by IRENEM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 05, 2023

Dealership Rating
Employee Rating

Kara got my recall done quickly and checked over my Bronco. Quick efficient service! Way to go Shottenkirk Ford! More

by sf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan

August 01, 2023

Dealership Rating
Employee Rating

Super customer service and support from initial call to service completion - as expected and delivered! More

by SADLER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan , Rocky Mahan

August 01, 2023

Dealership Rating
Employee Rating

They were efficient and got my recall handled smoothly. I was able to pick up my car within a few hours. More

by SARAHBETHSCOTT.94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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