Fred Romsey
Fred Romsey at Mercedes-Benz of Sudbury

Fred Romsey

Service Consultant

Mercedes-Benz of Sudbury

253 North Main St
Natick, MA 01760

4.8
226 Reviews
4.8

226 Reviews

Write a Review

226 Reviews of Fred Romsey

August 31, 2025

Dealership Rating
Employee Rating

The dealership was clean, well organized and everyone was friendly. I was greeted as soon as I drove in and even pointed out the state inspection was due. More

by Josephine Fitzgerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Mercedes-Benz of Sudbury responded

Josephine, thank you for sharing your experience at Mercedes-Benz of Sudbury! We hope to welcome you back for any future needs. Take care!

August 30, 2025

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I had a very positive experience from the salesperson. Dakota, to the product specialist, Jonny. Having a 2 hour tutorial really made a difference. Kudos to all. More

by SudburyBob
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 02, 2025

Mercedes-Benz of Sudbury responded

Thank you for the awesome feedback, Bob! We’re happy to hear Dakota and Jonny provided such a helpful and informative experience. We’ll pass along your compliments to them. Thanks for choosing Mercedes-Benz of Sudbury! Enjoy your new car!

August 23, 2025

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⭐⭐⭐⭐⭐ I had a wonderful experience at this dealership’s service department. Joshua was very professional, friendly, and helpful. They explained everything clearly, completed the service on time, and made More

by Alexmikaelyan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joshua

Aug 25, 2025

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience, Alex! We're thrilled to hear Joshua took such great care of you. We appreciate your business and your recommendation. See you next time at Mercedes-Benz of Sudbury!

August 09, 2025

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Great service. They are very attentive and answer your questions in a easy way to understand. More

by Maryarcia
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Recommend Dealer
Yes
Aug 11, 2025

Mercedes-Benz of Sudbury responded

Maryarcia, Thank you for the glowing review! We appreciate your support! - Mercedes-Benz of Sudbury

August 08, 2025

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I only have excellent things to say about Jonny Plam and the Mercedes dealership in Sudbury. It was a pleasure to work with Howard Rosenberg to buy both my car and my hudbsnd’d car. Johnny is a wonderful te More

by sfkobrick
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Mercedes-Benz of Sudbury responded

We're thrilled to hear about your positive experiences with Jonny Plam and Howard Rosenberg at Mercedes-Benz of Sudbury. Thank you for your business and for taking the time to share your feedback! Safe travels!

August 04, 2025

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Employee Rating

Joshua was great. He was very profesional and knowledgeable. I didn’t make a reservation for a loaner but Joshua was very accommodating, got me a loaner on the spot wh More

by Ricardo X Abeiga
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Howard Rosenberg, Dynae Danakos , Josh Gardner

Aug 04, 2025

Mercedes-Benz of Sudbury responded

Ricardo, we're glad Joshua provided such helpful and accommodating service for you at Mercedes-Benz of Sudbury. Your feedback means a lot to us! Safe travels!

August 02, 2025

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Employee Rating

They took care of me from the moment I arrived. Credit the good repair of my cars to them. No hesitation to have them take care of the cars More

by Satisfied customer 2
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Breidegam

Aug 04, 2025

Mercedes-Benz of Sudbury responded

Thank you for sharing this thoughtful feedback regarding your experience with the Mercedes-Benz of Sudbury team. We are grateful for your confidence in us!

August 02, 2025

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Easy to deal with. Seamless experience. They were extremely thorough This site is miscounting words. More

by doughodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Mercedes-Benz of Sudbury responded

We strive for an easy and seamless experience for our customers, and it makes our day to hear we delivered just that. From all of us at Mercedes-Benz of Sudbury, thank you for choosing us! See you next time.

July 29, 2025

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Employee Rating

Customer service always excellent, they’re very helpful and supportive to finding the solution for your car service. More

by Wilfrid Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Mercedes-Benz of Sudbury responded

Hi Wilfrid, thank you for your feedback! We're glad to hear our team was helpful and supportive in solving your car service needs. We appreciate your business at Mercedes-Benz of Sudbury!

Jul 30, 2025

Wilfrid Joseph responded

Well deserved.

June 10, 2025

Dealership Rating
Employee Rating

Jonny is such a great help, he explains all the details of using the tech on board the car with short cuts and tips that are very useful. Even though this is our 2nd car I learnt new things about using the More

by roxaneemody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Boston, Jonny Pham

Jun 11, 2025

Mercedes-Benz of Sudbury responded

We're delighted to hear that Jonny was able to provide such valuable insights and tips during your visit at Mercedes-Benz of Sudbury! It's fantastic that you learned new things even with your second car. Thanks for the feedback, and enjoy driving!

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