Fred Romsey

Fred took care of all of our concerns including minor cosmetic issues. Excellent service always. cosmetic issues. Excellent service always. More

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Mercedes Benz of Sudbury offers exemplary service from both sales to service, and beyond. My new GLS580 is the third new vehicle I have purchased from this Dealership in the last six years, and probably n both sales to service, and beyond. My new GLS580 is the third new vehicle I have purchased from this Dealership in the last six years, and probably not my last, looking to the future. More

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Everyone at the dealership is wonderful. I appreciate the updates I received. Lilo has been my service manager, he is the best! I appreciate the updates I received. Lilo has been my service manager, he is the best! More

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I have worked with Fred for many years. He is an excellent customer service representative. He is an excellent customer service representative. More

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Fred Romsey is a fantastic service advisor and the service team is a pleasure to deal with! service team is a pleasure to deal with! More

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Fred Romsey, in service department, is exceptional. He is knowledgable, professional, helpful and always accurate. He is a pleasure and an asset to your organization! He is knowledgable, professional, helpful and always accurate. He is a pleasure and an asset to your organization! More

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Efficient, friendly and very helpful service done in a timely manner. Convenient location to get to. timely manner. Convenient location to get to. More

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This dealership is clean and comfortable to wait for your car. They offer snacks and beverages. I waited 3 hours for my 10k service, with the 4 wheel alignment, wiper blades and inspection sticker which I re car. They offer snacks and beverages. I waited 3 hours for my 10k service, with the 4 wheel alignment, wiper blades and inspection sticker which I requested and thought was very reasonable. They cleaned my car inside and out! Fred explained everything to me answered all my questions. I love how they text you a video of the car review and send you a detailed report on your car. You can also communicate with your representative at anytime via text with questions. I highly recommend Mercedes of Sudbury! More

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Service with Fred is why I continue to return to the dealership and would buy again dealership and would buy again More

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Responsiveness, knowledge, quality. Sevice is organized, thorough, and engaging. Also provide good advise in maximizing value. Sevice is organized, thorough, and engaging. Also provide good advise in maximizing value. More

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