Fred Romsey | Page 23

Great team What made my experience exceptional was the way the team handled the problem of not having the tire I needed in stock. They made the determination qui What made my experience exceptional was the way the team handled the problem of not having the tire I needed in stock. They made the determination quickly and gave me a loaner to get me on my way. More

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Good experience Kept me informed stayed on time got a very nice loaner the waiting room is very comfortable and well stocked I will definitely return for future work Kept me informed stayed on time got a very nice loaner the waiting room is very comfortable and well stocked I will definitely return for future work More

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Service Advisor always Excellent, Fred Romsey Outstanding Service Advisor, Fred Romsey, Always goes into necessary detail, always make the time to explain what needs to be done. again Excellent Se Outstanding Service Advisor, Fred Romsey, Always goes into necessary detail, always make the time to explain what needs to be done. again Excellent Service Advisor More

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adaptable to my time and travel constraints Great job. Did what was necessary and needed in a timely way. Delivered the car back as promised (and clean!). Very professional approach. Good commun Great job. Did what was necessary and needed in a timely way. Delivered the car back as promised (and clean!). Very professional approach. Good communications. More

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thsank you Mr. Craig We had a warranty issue with our car, and Mr Craig stood by his word and fixed our car with no problems. Thanks to him and his team for a great job. We had a warranty issue with our car, and Mr Craig stood by his word and fixed our car with no problems. Thanks to him and his team for a great job. More

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Great service! Great Service! Needed a possible leak looked at and A service done and they were more than accommodating as far as appointment time and length of serv Great Service! Needed a possible leak looked at and A service done and they were more than accommodating as far as appointment time and length of service. Had my car back same day and looks great. More

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Great Mercedes Service I bought my S350 at Mercedes of Natick 6 years ago and have had it serviced there since. I feel that the workmanship is excellent there. Even though I I bought my S350 at Mercedes of Natick 6 years ago and have had it serviced there since. I feel that the workmanship is excellent there. Even though I live on Cape Cod, I feel it's well worth my time to have my car serviced at Mercedes of Natick by mechanics that know my car. Fred Romsey is my service advisor and he has always been fantastic at keeping me informed as to the service and repairs needed and there progress. I always recommend anyone with a Mercedes Benz to get there car serviced at Mercedes of Natick. More

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Service advisor review Service advisor excellent. Demonstrates expertise in his role, provides answers to my questions, and I always have some. Responsive to my concerns, tr Service advisor excellent. Demonstrates expertise in his role, provides answers to my questions, and I always have some. Responsive to my concerns, treats with respect. More

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Service for battery drain. The issue was searched to guarantee what was causing the problem. No verifiable cause was found after analysis so maybe just something loose. Now fine The issue was searched to guarantee what was causing the problem. No verifiable cause was found after analysis so maybe just something loose. Now fine. More

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perfect work we had always problem with the brakes,squeaking and we hope with this service done yesterday on January 31st resolves the problem. Fred the service ma we had always problem with the brakes,squeaking and we hope with this service done yesterday on January 31st resolves the problem. Fred the service manager was extremely helpful and courteous . Regards Wally More

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