Fred Sims | Page 53

Fantastic Frederick I was initially looking for a 2017 Pilot. Had luck finding a couple at two different dealerships with less than acceptable sales tactics and customer I was initially looking for a 2017 Pilot. Had luck finding a couple at two different dealerships with less than acceptable sales tactics and customer service. Enter Frederick - he listened to what I wanted and went to work to get just that. I bought a 2018 Pilot Touring AWD. I completed the negotiations electronically and submitted my credit application online. No games, no fuss, no pressure. Frederick is honest, personable, and makes the process easy. His customer service skills before, during, and after my purchase have been absolutely stellar. He really makes sure that you are happy - and I am! I feel proud to have given Valley Honda my business and super lucky that Frederick was my sales consultant. Looking forward to future purchases, Frederick. THANKS SO MUCH!!! More

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Fred and his team Came back to Valley as I've purchased from them twice before. They didn't dissapoint! Fred Sims was great to work with! Thank you, Fred! Came back to Valley as I've purchased from them twice before. They didn't dissapoint! Fred Sims was great to work with! Thank you, Fred! More

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Great Price- Great Service This is the third CRV I have owned and purchased from Valley Honda. The reason I keep coming back is for the great pricing, superior service, and eas This is the third CRV I have owned and purchased from Valley Honda. The reason I keep coming back is for the great pricing, superior service, and easy transaction. This is the ONLY dealership I would EVER buy from! More

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Awesome Experience I would like to express my gratitude for the service I received at Valley Honda. Upon walking into the dealership I was greeted warmly by everyone. I would like to express my gratitude for the service I received at Valley Honda. Upon walking into the dealership I was greeted warmly by everyone. I was approached by salesman Fred Sims regarding how he could help me. I was interested in viewing the Honda Civic. Not only was Fred very informative , but he took the time to explain all information about the financing, details about the car and ensured I was totally satisfied. I would highly recommend the dealership and salesman. More

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Excellent, top rate experience Fred is an extremely congenial person and made our new car buying experience a total delight. A true gentleman, extremely knowledgeable and very pers Fred is an extremely congenial person and made our new car buying experience a total delight. A true gentleman, extremely knowledgeable and very personable. This is our second experience in two years buying an automobile through Fred's guidance and I would highly recommend him to anyone looking for a new car. More

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Awesome Very nice and timely on their service. Fred Sims is a pleasure to work with. I will return for sure again. I'm a very satisfied customer. Very nice and timely on their service. Fred Sims is a pleasure to work with. I will return for sure again. I'm a very satisfied customer. More

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1st car purchase :) Fred was AWESOME! He was very laid back and patient. This was my first car purchase so I was really nervous about the whole experience. His personalit Fred was AWESOME! He was very laid back and patient. This was my first car purchase so I was really nervous about the whole experience. His personality was great to work with. He took his time explaining details and making sure all my questions were addressed. He was not pushy at all and was willing to meet me where I was during the whole process. He definitely helped make the situation/decision making less stressful for me. I would definitely refer Fred to family & friends. More

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Non Stressful I told Fred that buying a car for me was typically a stressful experience and that I would have rather had a tooth pulled. Fred changed all that. I I told Fred that buying a car for me was typically a stressful experience and that I would have rather had a tooth pulled. Fred changed all that. I live one hour and twenty minutes away from Valley Honda. I had sent an e-mail the day before to Valley Honda with the Stock number of the car I was looking at. Fred called me the next morning and confirmed the dealer did indeed have the car I was interested in. I told him I was going to rent a car one way to drive to Valley Honda. When I arrived, Fred had the car detailed and ready to go. He trusted me to come to Valley Honda. Fred made the car buying experience great. It did help however that is a Bears fan and we both have daughters the same age. Fred answered all questions I had about the car displaying his keen knowledge about the car. I was there a little longer that I thought I would be, but this was due to not having enough finance people to close out the selling of the cars. After I was done with the finance person, Fred walked me out to my car and showed me more things about my car. He was amazing and a pleasure to work with. Carry on Fred in demonstrating the same type of courteous professionalism and vehicle knowledge you showed me, Valley Honda is fortunate to have you as a part of their team! Last but not least, GO BEARS! More

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Above and beyond Despite the fact that we came in late at night with two cranky children, Fred did a wonderful job taking care of us. Even though I had done my homewor Despite the fact that we came in late at night with two cranky children, Fred did a wonderful job taking care of us. Even though I had done my homework on my (awesome) Honda Odyssey, Fred made sure to walk me through all the features, removal of middle seat, etc. So helpful! I definitely learned a few things. He was wonderful: pleasant, courteous and professional. However, the real proof of a classy salesperson is how they handle customer concerns. I had a minor one that I didn’t expect to get handled. Well, Fred (and manager) handled it exceptionally well. Great service! This is one of the best car-buying experiences I have had. Thanks Fred! More

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Good Experience! I thought the staff was very friendly and professional. Fred Sims was my salesman and he was very helpful, knowledgeable and made this experience a I thought the staff was very friendly and professional. Fred Sims was my salesman and he was very helpful, knowledgeable and made this experience a very good one for me. I would recommend this dealership and Fred to my family & friends in a min. More

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