"Fred stayed four hours past the end of his shift to..."
Fred stayed four hours past the end of his shift to assist with our used car purchase. He was an absolute pleasure to work with.
"Just leased a 2021 Pilot EX-L. Process could not have..."
Just leased a 2021 Pilot EX-L. Process could not have been simpler. Started by contacting Laurie who then handed me off to Frederick. A+ customer service the whole time. Will be back for sure
"Working with him was a great experience, the whole Valley..."
Working with him was a great experience, the whole Valley Honda was a great experience. Very friendly atmosphere and very helpful. Couldn’t have asked for a better experience.
"Fred was actually a pleasure to work with he was very..."
Fred was actually a pleasure to work with he was very knowledgeable about the car we were looking at and very patient with us.
We would definitely look Fred up again in the future it was actually kind of a fun experience with him. KBCB
"Mr. Sims was very kind and helpful in finalizing our..."
Mr. Sims was very kind and helpful in finalizing our Honda purchase. He knew our time was valuable and bad weather was coming. It was a busy day at Honda but he did everything he could to keep our process moving. I’d love to work with him again.
"Fred was very helpful guiding me through buying out of my..."
Fred was very helpful guiding me through buying out of my lease. I went alone and wasn't really sure what I was doing or what to expect so I was very anxious, but Fred kindly walked me through the process, clearly explained my options to me, and I never felt pressured to make a decision on anything. I greatly appreciate his transparency and kindness during the whole process. I've recommended Fred to all of my friends when and if they are ever in the market for a car. Valley Honda, is a little out of my way but I always make it a point to visit the dealership when needed (i.e. car maintenance). Naperville Honda Valley as a whole as excellent service.
"Fredrick Sims made our purchase of a used car from Valley..."
Fredrick Sims made our purchase of a used car from Valley Honda a pleasant experience. Fredrick is very knowledgeable and answered any questions I had in a timely matter. I appreciate how he made my wife and I feel comfortable while at the dealership. The entire buying process only took approximately 90 minutes. Fredrick was able to get me a great interest rate also. They are very particular about any used car they sell which makes me feel good about buying from Valley Honda.
"Pick Fred! Fred goes the extra MILES for his customers. I..."
Pick Fred! Fred goes the extra MILES for his customers. I actually chose him because of his reviews and he didn’t skip a beat. We had numerous questions and he never had to leave to give us the answer. He knows his inventory and was fantastic with the specs. Fred, thank you for loving what you do for us!
"I was in contact with Michael E. Early in the afternoon..."
- David W.
I was in contact with Michael E. Early in the afternoon and we exchanged a text prior to my leaving home, that I was on my way. When I arrived he was busy with a customer so he asked Fred Sims to look after my needs. Fred was THE kindest Car salesman I have worked with in a long time. The car buying experience at Valley Honda was pleasurable albeit car buying has NOT gotten any better at turnaroind in the 40 years I've been buying vehicles. I definetly recommend Valley Honda for any future Honda purchases.
"After a bad experience at another local Honda dealership..."
After a bad experience at another local Honda dealership two nights before, we returned to Valley Honda where we have always had good luck. Norma responded to my email inquiry quickly and even made a video showing us the car. We went in and worked with Norma, Frederick and Jab. They were up front and honest and simplified the process as much possible. They covered every part of the car inspection, and what it means to be a certified vehicle. This is our third purchase from Valley Honda and our fourth Honda. Norma went thru all the details and features and even programmed some of the interior features for us. She was so helpful and thorough. I’d recommend Norma and Valley Honda to anyone looking to be treated fairly and honestly. We are definitely loyal Valley Honda customers!